Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Big Trouble....

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Big Trouble....

Unread postby bettamom » January 2nd, 2009, 11:39 am

OK I can't post anything with the hijack as I can't download it .

Yesterday I downloaded & installed Stardock Windowblinds 6.3 . After that my computer is ALL messed up . I'm blocked out of almost all my programs & all my files , like my pictures , my documents , & all the others I have . I tried going to add/remove to remove it , but it won't let me . I have tried doing a system restore , but did no good . I can't go to safe mode & remove it as I can't get to safe mode . And now I can't download anything it says access denied .

Can someone PLEASE help ? :( :( :(
Active Member
Posts: 1
Joined: January 1st, 2009, 8:45 pm
Register to Remove

Re: Big Trouble....

Unread postby NonSuch » January 3rd, 2009, 12:07 am

Unfortunately, in order for us to help you it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system, if this is indeed a malware issue. We cannot proceed without such logs for guidance.

If this is a malware issue, and you are unable to download files and/or create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system. If your problem is caused by something other than malware, then it would be better for you to seek help at a general troubleshooting forum such as can be found at What the Tech.

This topic is now closed. If you should later become able to download files, please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
User avatar
Posts: 27574
Joined: February 23rd, 2005, 7:08 am
Location: California

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: scitbaby and 74 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware