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sonic backup my pc needs to go. NOW!

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Re: sonic backup my pc needs to go. NOW!

Unread postby joni0552 » January 8th, 2009, 12:32 am

Kaspersky scan results:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, January 7, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, January 08, 2009 00:32:59
Records in database: 1583436
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\
K:\

Scan statistics:
Files scanned: 84883
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:22:28

No malware has been detected. The scan area is clean.

The selected area was scanned.
- - - - - - - - - - - - - - - - - - - - -
waiting...
joni0552
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Posts: 13
Joined: August 30th, 2008, 5:39 pm
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Re: sonic backup my pc needs to go. NOW!

Unread postby Elrond » January 8th, 2009, 3:59 pm

Your computer seems to be clean but it needs some updates.

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 11.
  • Go to Java Site
  • Click to Download Java SE Runtime Environment (JRE) 6 Update 11
  • In Platform box choose Windows.
  • Check the box to Accept License Agreement and click Continue.
  • Click on Windows Offline Installation, click on the link under it which says "jre-6u11-windows-i586-p.exe" and save the downloaded file to your desktop.
  • Go to Start => Control Panel => Add or Remove Programs
  • Uninstall all old versions of Java (Java 3 Runtime Environment, JRE or JSE)
  • Install the new version by running the newly-downloaded file with the java icon which will be at your desktop, and follow the on-screen instructions.
  • Reboot your computer


With regard to your problem please visit one of the General troubleshooting of computers forum from my list, and post there explaining your problem. Post a link to this thread (http://www.malwareremoval.com/forum/viewtopic.php?f=11&t=38074&p=391407&e=391407) so they can see what we've done.

http://forums.whatthetech.com/forums.html
http://www.techguy.org/
http://www.bleepingcomputer.com/forums/

I am sorry i can't help you with this.


Your computer now seems to be clean. Therefore please


  1. Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program. If you want to help the developer of the program and get more information about what the programs that you see in Winpatrol please check out Winpatrol Plus. It does not need a new download.

  2. If you are using Internet Explorer v. 7 please read and follow the recommendations at this site. http://surfthenetsafely.com/ieseczone8.htm

  3. Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

  4. Update your Anti Virus Software - It is imperative that you update your Anti virus software at least a few times a week (Once a day is a good idea). If you do not update your anti virus software it will not be able to catch new variants that come out.

  5. Use a Firewall (Hardware or Software) - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.
    Be restrictive with granting access to the Internet. If you are unsure if the program really needs the access, test it by denying the access and see if this has any negative effects. If not, make the block permanent.

  6. Never run two Antivirus programs or two Software Firewalls at the same time. They can interfere with each other and cause problems.

  7. Visit Microsoft's Windows Update Site Frequently or better yet set computer for automatic updates.

  8. Update all programs regularly - Make sure you update all programs regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. The best way to keep updated is to download PSI Secunia from https://psi.secunia.com. It will help you keep your programs updated. Keep it updated. It is free for personal use.

  9. Read and follow the suggestions given at this web site by Miekiemoes http://users.telenet.be/bluepatchy/miek ... ntion.html that will give you more information on some of the points above.


[*]Use your best judgment when opening E-mails, following links, downloading programs, or surfing the web. If there is the slightest thing odd about something connected with any of those do not open, follow or download even if the sender is a friend. If it is a friend then ask if they really sent the information. They could be infected.
Follow this list and your potential for being infected again will reduce dramatically.
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Elrond
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Re: sonic backup my pc needs to go. NOW!

Unread postby Elrond » January 10th, 2009, 12:56 pm

As this issue is resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Elrond
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Joined: February 17th, 2005, 9:14 pm
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