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netidentity.com hijack! page loads when url doesn't exist..

3 min read

This thread's last reply is from December 1, 2008, 4:07 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

every time I type in a url that doesn't exist I get a netidentity.com page advertising their hosted domains and offering me various services...

I should be getting the usual Page Cannot Be Displayed error, but I'm not...

it doesn't matter which browser I use, both IE and Firefox are effected...

I've ran scans and can't find anything...

here's a copy of my HijackThis log file:
===============================================================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:54:54 PM, on 11/29/2008
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Utils\AVG\avgwdsvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Internet\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Utils\Microsoft ActiveSync\wcescomm.exe
C:\Program Files (x86)\Dual codec internet relative software\cms\EventLogger.exe
C:\Internet\Trillian\trillian.exe
C:\Utils\MICROS~2\rapimgr.exe
C:\Internet\uTorrent\uTorrent.exe
C:\Internet\eMule\emule.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Utils\AVG\avgtray.exe
F:\Storage\Internet\putty 0.60.exe
C:\Sound\Winamp\winamp.exe
C:\Internet\Mozilla Firefox\firefox.exe
C:\Utils\Malwarebytes' Anti-Malware\mbam.exe
C:\Utils\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
F2 - REG:system.ini: UserInit=userinit
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Utils\Java\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [AVG8_TRAY] C:\Utils\AVG\avgtray.exe
O4 - HKLM\..\Run: [Prism_Utility] Prismsta.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Multimedia\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Utils\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Internet\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Utils\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: Trillian.lnk = C:\Internet\Trillian\trillian.exe
O4 - Global Startup: EventLogger.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Utils\Java\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Utils\Java\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Utils\MICROS~2\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Utils\MICROS~2\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Utils\MICROS~2\INetRepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1220167427484
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Utils\AVG\avgwdsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: GEST Service for program management. (GEST Service) - Unknown owner - C:\Program Files (x86)\GIGABYTE\EnergySaver\GSvr.exe
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Utils\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: ServiceLayer - Nokia. - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)

--
End of file - 6147 bytes

===============================================================

where is this hijack coming from?


thanks!



--Spiffy
ha, I found my own solution!

I found this web page: http://seclists.org/basics/2005/Jan/0294.html

which mentioned that the computer's domain name setting was being referenced in a dns lookup... I didn't have the setting on my PC, but it was in my router (I used our last name as the domain) and removing it from there fixed the problem!

no malware, just a bad setting in the router... really annoying though...

all better now...


--Spiffy
Good job of problem solving! :)

As this issue is resolved, this topic is now closed.

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