If application problems persist you should post for help at a general computer troubleshooting forum such as BleepingComputer's as this is not a malware issue.
Your logs are clean.
One last thing. You appear to visit here quite often. If you continue to get infected, there is no point in helping you. So I'd recommend being a bit more careful with your surfing habits
Rehide hidden files and folders
Now let's reverse the changes we made.
- Open the Control Panel (Start > Control Panel)
- Double-click Folder Settings
- On the View tab, check Hide protected system files (recommended).
- Uncheck Show the contents of system directories
- Check Hide extensions for known file types
- Scroll down and choose Do not show hidden files and folders
- Press OK to save changes.
Purge System Restore
We've now arrived at the stage where we can clean the System Restore points. Malware can easily hide itself in System Restore points. This is BAD. While inside the restore point, it is completely harmless. But once you restore from that restore point, the malware will spread again.
To purge System Restore, please do the following:
- First, launch System Restore (Start > All Programs > Accessories > System Tools > System Restore).
- Choose the second option: Create a restore point. Name it something like All Clean.
Now, for the actual purging:
- Click Start > All Programs > Accessories > Disk Cleaner.
- Wait for the program to load... this will take a few seconds.
- Click the More Options tab, and click the Cleanup button under the System Restore heading. Click Yes if you're prompted whether you're sure.
- Don't close the program yet.
Clean up some more leftovers
- Get back to the previous tab. Tick the following items:
- Temporary Internet Files
- Offline Web Pages
- Recycle Bin
- Temporary Files
- WebClient/Publisher temporary files
- Click OK. If you're asked whether you're sure, click Yes.
If you don't have any other issues, then I think all the malware is gone!
As far as I can tell, you are CLEAN!
Have a big cup of , sit back & relax, and now please follow a few of the following tips; they will dramatically reduce your chance of getting infected again.
- Turn on Automatic Updates if you have not done so. It is MANDATORY to keep your Windows updated, otherwise you are vulnerable to exploits! To turn on Automatic Updates: click Start > Control Panel > Security Centre > Automatic Updates.
Below are optional items. It's highly recommended to read them through, but decide for yourself how many of these recommendations (if any) you follow.
- Install WinPatrol from here. Instructions for use are here.
- Install SpywareBlaster to protect you from bad sites. Download - How to use it
- Install a custom hosts file. Let's say I have a directory of 640kb's worth of bad sites. Let's say I can make sure you will never be able to access those sites, so you will never get any infection from those sites. It's like blocking a site - without site blocking tools. How would you like to never be able to visit (a lot, but not all of the) malware-infected sites again? Well, now you can!
First, we must disable a service, as Windows cannot work with a very large hosts file while that service is active. This will not affect anything else.
The disabling routine:
- Click Start, then Run
- Copy and paste the following:
- Code: Select all
sc config dnscache start= disabled
- Click OK.
- Install Sandboxie. Sandboxie isolates programs into a sandbox. When you get infected, the infection will remain trapped inside the sandbox. Then it only takes a few clicks to empty the sandbox and thus kill the virus. Sandboxie is completely free! Download it here.
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