BSoD + Zlob.download + trojans

Hello and welcome to the forums!

I'm Odd dude, pleased to meet you; if it helps, you can call me OD . I will be helping you with your infection. However, it is important to take note of the following - quite the wall of text, I know, but please bear with me:

• Logs from malware removal programs (Hijackthis is one of them) can take some time to analyze. I need you to be patient whilst I analyze any logs you post.
• Please carefully read any instruction that I give you.
  Reading too lightly will cause you to miss important steps, which could have destructive effects.
• If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
• Only YOU must use these instructions, they are not suitable for any other computer with similar problems.
• Do not do things I do not ask for, such as running a spyware scan. The one thing you should always do, though, is making sure that your antivirus definitions are up-to-date!
• If I tell you to download a tool which you already have, please re-download it and do not use the copy you already have. This is because the tools are updated regularly.
• In Windows Vista, all tools need to be started by right clicking and selecting Run as administrator!
• I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you were to do the same. From this point, we're in this together
• As I am still in training at the Malware Removal University, anything I do must be checked by an experienced malware fighter. This means there might be a slight delay in my answers.
• Lastly, I am no magican. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system. Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

I am now analyzing your situation and hope to be back with you soon. While I am reviewing your situation, could you please do the following for me:

Make an Uninstall List
I need you to create an uninstall list so I can further analyze your situation.

• Start HijackThis.
• Click Open the Misc Tools section
• Click Open Uninstall Manager
• Click Save list...
• Save the list to your desktop, or any other convenient place.

Please post back:

• Uninstall list
• New hijackthis log

Hi again,

Before we begin, please uninstall Zone Alarm Spy Blocker. It is related to adware and your protection doesn't really lessen when you don't have it.

Next:

ComboFix
IMPORTANT NOTE: ComboFix is a VERY POWERFUL tool. DO NOT use it without expert guidance.

ComboFix uses very brute tactics to rip malware off your system. Do not panic if your antivirus software warns you about the file.

Please disable all your antivirus software, firewalls, and antispyware software BEFORE running ComboFix!!
Also, please keep your internet connection ACTIVE. I know this sounds like a strange thing to do with your protection software disabled, but please trust me on this one

• Download ComboFix from here and save it to your desktop
• Disable ALL antivirus/antimalware programs before proceeding!
• Now start ComboFix
• The tool will check whether the Recovery Console is present on your system. If it is not, ComboFix will prompt you whether you would like to install it. Please click "Yes" when this happens and follow the prompts! When asked whether to continue scanning or to exit, click Yes to continue scanning.
• Do not touch the computer AT ALL while ComboFix is running!
• When finished, the report will open. Reenable your protection software and post the log in your next reply

Next, open hijackthis, put a check next to the following and click Fix checked (don't worry if one is missing, that's only a good sign):

O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O20 - AppInit_DLLs: karna.dat

Then reboot and post a new hijackthis log. Don't forget to post the log from combofix as well.

Are you still there?

Lack of Response