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my hijackthis log

3 min read

This thread's last reply is from November 1, 2008, 8:15 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

I have run norton antivirus, combofix, malwarebytes, adaware, windows defender... still getting weird things like pop-ups, IE closing randomly, and any page that cannot be found (for example, my work intranet page when I am at home) comesup as godaddy.com

Here is my hijackthis log: I have already gutted a lot of things...
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:09:56, on 2008-10-15
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\DesktopAuthority\RaMaint.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\DesktopAuthority\DesktopAuthority.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\SLClient.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\DesktopAuthority\RAGui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Documents and Settings\sloann\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Symantec AntiVirus\VPC32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Windows Defender\MSASCui.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://finweb1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O3 - Toolbar: Shepard's® Brief Suite - {CBAA6F21-985C-11d4-A02B-00B0D073E889} - C:\Program Files\LexisNexis\Shepards Brief Suite\Shepards Link\ShepLinkIE.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Desktop Authority GUI] "C:\Program Files\DesktopAuthority\ragui.exe"
O4 - HKLM\..\Run: [Workshare3GW_DV3] C:\Program Files\WorkShare\DeltaView\WmConfigAssistant.exe /userinit
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\sloann\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install/00/alttiff.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1176215432436
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = finnegan.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = finnegan.com
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Desktop Authority Maintenance Service (DAMaint) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\RaMaint.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Desktop Authority Service (DesktopAuthority) - ScriptLogic Corporation - C:\Program Files\DesktopAuthority\DesktopAuthority.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\SLClient.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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End of file - 6158 bytes
Hi guest4321,
Sorry for the delay in answering your request.
We have had more logs than we could handle in a timely manner.
If you still need help and are not receiving it elsewhere, please proceed as follows:
-----------------------------------------------
Run the RSIT Scanner
Please download the scanner and save it to your desktop. The icon will be named RSIT.exe
(XP) Doubleclick the RSIT icon.
(Vista) Right click on RSIT.exe and select Run As Administrator to run it. If Windows UAC prompts you, please allow it.
When the scan is complete, two text files will open
log.txt <- this one will be maximized
info.txt <- this one will be minimized
( Default location for both files is C:\rsit\ )
Copy/Paste the contents of both log.txt and info.txt into your next post please. Use two posts if you prefer.

askey127
lack of response,