I intially installed Mcaffee antivirus software on my computer, disabled my VPN remote access function, I uninstalled this software and VPN works again.
I then installed AVG 8.0 trial version (internet security, the most comprehensive version I believe), near the end of installation. I got the following msg.
blue screen says: "a problem has been detected and Windows has been shut down to prevent damage to your computer.
*** STOP: 0X0000008E (0XC0000005, 0XEEB5896E, 0XEE3A9644, 0X00000000)
*** CMDMON.SYS -- ADDRESS EEB5896E BASE AT EEB59000, DATESTAMP 45BC9111
BEGIN DUMP OF PHYSICAL MEMORY."
I restarted the computer, tried to uninstall the AVG antivirus software, near the end, the same error comes on leading to the blue screen above.
preceding the error message, Win Patrol warned about a process is trying to install something (name of program was strange, no AVG contained in the program), it doesn't matter whether I say "yes" or "no" to it, the blue screen will follow shortly.
Please help! thank you so much.