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my ie is messed up and pc automatically shuts down

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This thread's last reply is from October 4, 2008, 9:37 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

cookiebiskwit
October 4, 2008, 4:58 PM UTC
radz services virus.

my ie is messed up. i read the posts here realted to this and downloaded flash disinfector but whenever i run my pc automatically shuts down. help! please.... :(
NonSuch Administrator
October 4, 2008, 9:37 PM UTC
In order for us to help you it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<

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