This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

browser, desktop, and possibly other infections

89 min read

This thread's last reply is from September 24, 2008, 12:01 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

jkramer7
September 9, 2008, 12:51 AM UTC
The most visible problems I am having are in IE and Opera. Whenever I do a google search, the result links take me to the wrong website. After a scan with Avast failed to reconcile the issue, I tried TrendMicro Housecall, but IE and Opera could not access the site. I was able to run the scan using Flock, and it found several issues, and fixed all but JOKE_BLUESCREEN. The browser issues have persisted, however, and upon every boot, my desktop background is changed to an image of a window that says I am infected with spyware.

I am connected to the internet through a router. Here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:23:34 PM, on 9/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\WINDOWS\TASKMAN.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\lphcv71j0eafa.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Flock\flock\flock.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Thunderbird] "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [lphcv71j0eafa] C:\WINDOWS\system32\lphcv71j0eafa.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8600 bytes


edit: I cannot directly access my background and screen saver settings (I now have a blue screen of death screen saver). Moreover, I forgot to mention that I cannot access this forum or any other website that would help me remove malware (including housecall) in IE or Opera, so I am using Flock at the moment
ktreffin
September 10, 2008, 2:05 AM UTC
Hi jkramer7, Welcome to the forums!

My name is Ken, on these forums I am known as ktreffin. I will be helping you with your current problem. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

HiJackThis logs do take some time to review and research. I would appreciate it if while you are waiting, you could please do the following for me:

Please make an Uninstall List using HiJackThis.

To access the Uninstall Manager you would do the following:
    1. Start HijackThis
    2. Click on the Config button
    3. Click on the Misc Tools button
    4. Click on the Open Uninstall Manager button.
    5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.


As we work together to resolve your problem, please read these instructions carefully. You may wish to print them off or copy them to Notepad.

Lastly, please keep these points in mind:
  • If you have questions, please DON'T hesitate to ask!
  • The instructions I give are specific to your current problem and should not be used on other systems.
  • Please post your replies only to this topic, and please DO NOT start a new thread.
  • Since there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"


I am reviewing your log now, and will be back with you shortly. Thank you for your patience.

Ken
jkramer7
September 10, 2008, 2:15 AM UTC
Hi Ken and thanks for your help.

Here is the uninstall list:
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Photoshop 7.0
Adobe Reader 9
Adobe Shockwave Player 11
ALPS Touch Pad Driver
ALUpdate
ALZip
AOL Instant Messenger
Apple Mobile Device Support
Apple Software Update
Aspell English Dictionary-0.50-2
avast! Antivirus
AviSynth 2.5
BlueJ 2.1.3
Bonjour
Bonjour Core for Windows
BootSkin
Broadcom Management Programs 2
Conexant D110 MDC V.92 Modem
Cortex Command Build 20
Dell Driver Reset Tool
Dell Media Experience
Dell Picture Studio v3.0
DellSupport
Digital Line Detect
DivX Codec
DivX Web Player
EarthLink setup files
EViews 6 Student Version
Flash Decompiler
Flock 0.7
FoxyTunes for Firefox
Get High Speed Internet!
GNU Aspell 0.50-3
GTK+ Runtime 2.12.8 rev a (remove only)
Guifications Plugin (remove only)
Guifications Plugin (remove only)
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
HP LaserJet 2100 Software
HP Software Update
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
Internal Network Card Power Management
Internet Explorer Default Page
iPod for Windows 2006-06-28
iTunes
J2SE Development Kit 5.0 Update 11
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) SE Runtime Environment 6 Update 1
JD Secure 3.1
Learn2 Player (Uninstall Only)
Linkin Park Underground 6 Screen Saver
LiveUpdate 3.1 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Flash MX 2004
mCore
mDriver
mDrWiFi
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Small Business Edition 2003
mIWA
mIWCA
mLogView
mMHouse
Modem Helper
Mozilla Thunderbird (2.0.0.16)
MP3 Cutter Joiner 1.00
mPfMgr
mPfWiz
mProSafe
MSN Music Assistant
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
mToolkit
mWlsSafe
mXML
MyWay Search Assistant
mZConfig
NetWaiting
OCR Software by I.R.I.S 7.0
Opera 9.52
Pidgin
PirateFish5
Post-it® Software Notes Lite
PowerDVD 5.5
QuickSet
QuickTime
RealPlayer
Satsuki Decoder Pack
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Snowball Pack v1.1 for Pocket Tanks Deluxe
Sonic DLA
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
StudyWizard 4
Sumatra PDF reader
TI Connect 1.5
Uniblue RegistryBooster 2
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
VideoLAN VLC media player 0.8.6c
Viewpoint Media Player
WebCyberCoach 3.2 Dell
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Messenger
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB893086
WinRAR archiver
Xvid 1.1.2 final uninstall
Yahoo! Messenger
ktreffin
September 10, 2008, 9:17 PM UTC
Hello jkramer7,

Thanks for your patience..

It does appear that you are infected. Before we begin, I need to stress some important points to you.
  • Some of the instructions I will provide may get quite long. I highly recommend that you print a copy of them off or copy them into Notepad.
  • If at any time you have questions, please DON'T hesitate to ask!
  • Please keep in mind that the instructions I give are specific to your current problem and should not be used on other systems.
  • Also, please remember that there may be multiple issues with your system, please continue to follow this thread until I have given you an "All Clean!"


Ready? Lets go....

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.
To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components :
  1. Click Start, point to Settings, and then click Control Panel.
  2. In Control Panel, double-click Add or Remove Programs.
  3. In Add or Remove Programs, highlight Viewpoint Media Player, click Remove.

    How to prevent it from being recreated every time you run the AOL software:
    • Open AOL
    • Go to Help on the toolbar
    • Select About AOL
    • Hit Ctrl D and a secret panel can be accessed which will allow you to disable all desktop and IM features associated with Viewpoint.


*===============================================*

Step #1: Download and Run Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


*===============================================*

Step #2: Update Java using JavaRa

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.


Then download and install Java Runtime Environment (JRE) 6 Update 7

*===============================================*

Step #3: Things to put in your next reply

Please post the following in your next reply:
  • A New Hijack This Log
  • Contents of the Malwarebytes' Anti-Malware Log
  • Contents of the JavaRa log


Thanks,
Ken
jkramer7
September 10, 2008, 10:52 PM UTC
I followed your instructions, but only had one problem. I can't access the website to download Java. I am having trouble with my internet connection right now, and I might be able to download it later.

After the Anti-Malware scan the above symptoms went away, but I noticed that Avast was scanning alot of outbound (spam) email.

Here is the hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:45:39 PM, on 9/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\TASKMAN.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pidgin\pidgin.exe
C:\Program Files\Opera\opera.exe
C:\Program Files\ESTsoft\ALZip\ALZip.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Flock\flock\flock.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Thunderbird] "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8331 bytes


here is the Anti-Malware log:

Malwarebytes' Anti-Malware 1.28
Database version: 1137
Windows 5.1.2600 Service Pack 2

9/10/2008 5:21:19 PM
mbam-log-2008-09-10 (17-21-19).txt

Scan type: Full Scan (C:\|)
Objects scanned: 127994
Time elapsed: 38 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 7
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 18

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Software Notifier (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\WakeNet (Trojan.Adware) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\sysrest32.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\lphcv71j0eafa (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\wallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\originalwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\convertedwallpaper (Hijack.Wallpaper) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Control Panel\Desktop\scrnsave.exe (Hijack.Wallpaper) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispBackgroundPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\blphcv71j0eafa.scr (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssadw.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdssl.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdssserf.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdssmain.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdsslog.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\tdssserv.sys (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\lphcv71j0eafa.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\phcv71j0eafa.bmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.tt15.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.ttB.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.ttC.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.ttD.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.ttE.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\JK\Local Settings\Temp\.ttF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.



and here is the javara log:

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Sep 10 17:38:27 2008

Found and removed: C:\Program Files\Java\j2re1.4.2_03

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Sep 10 17:38:38 2008

Found and removed: C:\Program Files\Java\jre1.5.0_05

Found and removed: C:\Program Files\Java\jre1.5.0_06

Found and removed: C:\Program Files\Java\jre1.5.0_09

Found and removed: C:\Program Files\Java\jre1.5.0_10

Found and removed: C:\Program Files\Java\jre1.5.0_11

Found and removed: C:\Program Files\Java\jre1.6.0_01

Found and removed: C:\Program Files\Java\jre1.6.0_02

Found and removed: C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64

Found and removed: Software\JavaSoft\Java2D\1.5.0_05

Found and removed: Software\JavaSoft\Java2D\1.5.0_06

Found and removed: Software\JavaSoft\Java2D\1.5.0_09

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: Software\JavaSoft\Java2D\1.5.0_11

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510005

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510006

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510005

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510006

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510005

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510006

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Classes\JavaPlugin.150_05

Found and removed: SOFTWARE\Classes\JavaPlugin.150_06

Found and removed: SOFTWARE\Classes\JavaPlugin.150_09

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

Found and removed: SOFTWARE\Classes\JavaPlugin.150_11

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_05

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_06

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_10

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_11

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_05

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_06

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_10

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_11

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510005

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510006

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510005

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510006

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150050}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150060}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150090}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150100}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150110}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBC}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\JavaPlugin.160_01

Found and removed: SOFTWARE\Classes\JavaPlugin.160_02

Found and removed: SOFTWARE\Classes\JavaPlugin.160_03

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_03

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_03

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160010}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160020}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160030}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_05

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_06

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_10

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_11

Found and removed: Software\Classes\JavaPlugin.160_01

Found and removed: Software\Classes\JavaPlugin.160_02

Found and removed: Software\Classes\JavaPlugin.160_03

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_05\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_06\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_09\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_10\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_11\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_01.b06\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_03.b05\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_03

Found and removed: Software\JavaSoft\Java2D\1.6.0_01

Found and removed: Software\JavaSoft\Java2D\1.6.0_02

Found and removed: Software\JavaSoft\Java2D\1.6.0_03

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_01

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_02

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_03

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Sep 10 17:39:37 2008

------------------------------------

Finished reporting.
jkramer7
September 11, 2008, 12:22 AM UTC
I fixed my internet connection, and I was able to download Java.
ktreffin
September 11, 2008, 12:26 AM UTC
Hi jkramer7,

Are you having internet problems because of an ISP problem or did they start after doing something during the fix? Your log does show that old version of Java which we need to get updated. You said that Malwarebytes' improved things. What kind of problems are you still having? There are a few other steps we need to do, but first I want to make sure you will have an internet connection.

Let me know.
Thanks,
Ken
ktreffin
September 11, 2008, 12:32 AM UTC
Oops...we must have posted at the same time....Can you post a new HijackThis log for me please? Thanks.
jkramer7
September 11, 2008, 1:01 AM UTC
Yeah, it was an ISP problem.

Here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:56:00 PM, on 9/10/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\TASKMAN.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Pidgin\pidgin.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)
O2 - BHO: SSVHelper Class - {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Thunderbird] "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8282 bytes

In terms of noticable problems i'm still having, the only noticable one remaining is that there are spam messages outgoing from my computer when I have thunderbird open (Avast reports the most recent as "you're time for growth enhancement")
jkramer7
September 11, 2008, 1:18 AM UTC
interestingly enough, the outgoing messages seem to have stopped, though I am certain that they were happening after the anti-malware scan/removal

not sure if that makes a difference

edit: Avast just popped up saying it had detected a rootkit, so we can chalk that up on the list of existing problems
ktreffin
September 11, 2008, 1:44 PM UTC
Hi jkramer7,

Great....Looks like Java is up to date. Nice job. We still have a little work to do. Please do the following:

Step #1: Download and Run: OTMoveIt2

    Download OTMoveIt2 by Old Timer and save it to your Desktop.

  • Double-click OTMoveIt2.exe to run it.
  • Copy the lines in the codebox below.



C:\WINDOWS\TASKMAN.EXE

  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt2

    Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


*==============================================*

Step #2: Remove malware lines using Hijack This

Please start HiJackThis as you did to generate a log, but this time click on "Do A System Scan Only".
Place a checkmark in the boxes to the left of the following entries by clicking on them:

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HIJACKTHIS and click on "Fix Checked".

Once complete, please exit HiJackThis.

*===============================================*

Step #3: Run Kaspersky Online Scan

Please go to Kaspersky website to perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to your desktop by changing the Files of type to Text file (.txt) before clicking on the Save button.
  • Now close the window.


*===============================================*

Step #4: Things to put in your next reply

Please post the following in your next reply:
  • A New Hijack This Log
  • Contents of the OTMoveIt Log
  • Contrents of the Kaspersky Online Scan Log


Thanks,
Ken
jkramer7
September 12, 2008, 12:23 AM UTC
I completed these without any problem,

here is my hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:19:30 PM, on 9/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\TASKMAN.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\Apoint\Apntex.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Opera\opera.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - (no file)
O2 - BHO: SSVHelper Class - {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IntelZeroConfig] C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Thunderbird] "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08b0e5c0-4fcb-11cf-aaa5-00401c608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O11 - Options group: [java_sun] Java (Sun)
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/haphazard/raptisoftgameloader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O18 - Protocol: AutorunsDisabled - (no CLSID) - (no file)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 8281 bytes



here is the kapersky scan log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, September 11, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, September 11, 2008 22:49:04
Records in database: 1214027
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 83883
Threat name: 3
Infected objects: 131
Suspicious objects: 1
Duration of the scan: 02:21:00


File name / Threat name / Threats count
C:\Documents and Settings\JK\Application Data\Thunderbird\Profiles\8pnxirn9.default\Mail\Local Folders\Junk Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\WINDOWS\system32\a.exe Infected: Trojan-Downloader.Win32.Small.acza 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\4fE-89sb-RQfozuphUjfgg[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA1WY2VB.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA2O6E8H.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA51SHR8.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA5C22VT.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA6PKBEI.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCA7017UH.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCABY0M4D.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCACY6ORH.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAEICEAC.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAENE87I.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAFXEYXJ.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAGAZG4Z.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAH2AJYJ.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAIV1ZE0.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAJG31MH.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCANY8IEE.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCASVL7EV.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAT26ZOW.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAY84PQJ.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAYEIUVV.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAYQ5PBL.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\acCAYTRE63.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[10].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[11].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[5].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[6].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[7].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[8].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\GEM7G4QL\ac[9].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCA2G0UHS.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCA78LOU2.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCA874SA4.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCAASK5YZ.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCADSQ8JM.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCAP6FM18.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\acCAYN2L3D.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[10].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[11].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[5].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[6].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[7].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[8].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\ac[9].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\I95NPVIK\tm[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA08Q1GM.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA0IQZK0.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA27W1BU.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA366VUX.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA3DI21T.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA4QTJD6.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA5ZYLPP.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA615CI6.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA73HV0F.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCA9IXYMT.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAA2XWN2.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAB4PSJD.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAB5UU3M.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCABH77VD.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCABJOPIY.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCADKTKJ5.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAE4YTNH.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAFA2ARV.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAFWHP29.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAHAL3DC.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAHMMOTA.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAHW6H0Y.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAIB392N.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAIHCVGE.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAJ34WFG.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAJK9M81.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAJOM23Q.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCALFCI6A.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAM0XQXY.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAMMLOBQ.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAMPNLQG.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAO1PG59.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAO5U18O.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAOY7LC4.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAP8501T.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAPWUDQ7.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAQH9CZ7.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAQQYZ8P.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCARWGUFP.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCASDR32V.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAUE24LU.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAUIH2T5.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAV9VQLV.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAVLC81X.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAVWVE8Q.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAWA462U.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAWM8SZC.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAXIXK1L.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\acCAXKV88I.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[10].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[11].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[5].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[6].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[7].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[8].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\YW49L1V5\ac[9].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\1169354369[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\acCACYA7TA.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\acCAHVE1LB.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\acCATELTAP.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\acCAXLETFG.htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[10].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[11].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[2].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[3].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[4].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[5].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[6].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[7].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[8].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\ac[9].htm Infected: Trojan-Downloader.JS.Agent.cnn 1
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZRZ78FMW\bbe[1].htm Infected: Trojan-Downloader.JS.Agent.cnn 1

The selected area was scanned.

and here is the smaller moveit log

C:\WINDOWS\TASKMAN.EXE moved successfully.

OTMoveIt2 by OldTimer - Version 1.0.4.3 log created on 09112008_155323
ktreffin
September 12, 2008, 9:34 PM UTC
Looks like we still have some work to do....

Kaspersky found some infected files in the Temporary folders, and also in your junk folder in Thunderbird. We will take care of those temporary folders, but I would like you to empty the Junk folder in Thunderbird first. Once you have emptied the junk folder, please do the following:

Step #1: Stop malware running processes

Please open Task Manager by pressing crtl + alt + delete keys simultaneously.
  • Click Process
  • Click Image Name to Alphabetize the list
  • Find
      TASKMAN.EXE
  • Click on each one of the processes above
  • After clicking on the process, please click End Process
  • Repeat steps for each process listed above.
  • Close Task Manager


*==============================================*

Step #2: Run: OTMoveIt2

  • Double-click OTMoveIt2.exe to run it.
  • Copy the lines in the codebox below.



C:\WINDOWS\TASKMAN.EXE

C:\WINDOWS\system32\a.exe

  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt2

    Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.


*==============================================*

Step #3: Download and Run ATF Cleaner

Download ATF (Atribune Temp File) Cleaner by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it.

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

*==============================================*

Step #4: Download and Run Random's System Information Tool (RSIT)

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)



*===============================================*

Step #5: Things to put in your next reply

Please post the following in your next reply:
  • Contents of the RSIT logs (log.txt and info.txt)
  • Contents of the OTMoveIt log


Thanks,
Ken
jkramer7
September 12, 2008, 10:05 PM UTC
Hey Ken,

I don't have time to run everything right now, but I thought i'd let you ponder the steps that I attempted to complete:
my thunderbird junk folder is already empty
TASKMAN.exe is not listed as a running process

Even if I had time to continue right now, I'm not sure if I should given that I can't complete the first step.
ktreffin
September 12, 2008, 10:11 PM UTC
That's OK, go ahead and continue with the OTMoveIt instructions and everything else afterwards. Take your time, whenever you get it done is fine....

Thanks,
Ken