Antivirus 2008 keeps hijacking my browser

[Dede]

Hello,

I've tried deleting the program that it automatically installed on my pc. But perhaps it's also disquised as a different program. And it's still haunting my registry...?

This is the text of it's message in my browser window:
"Insecure Internet activity. Threat of virus attack
Due to insecure Internet browsing your PC can easily get infected with viruses, worms and trojans without your knowledge, and that can lead to system slowdown, freezes and crashes.
Also insecure Internet activity can result in revealing your personal information.
To get full advanced real-time protection for PC and Internet activity, register Antivirus 2008.
We recommend you to protect your PC now and continue safe Internet browsing.
Click here to get full advanced real-time protection and continue browsing.
Continue to this website unprotected (not recommended). "

Thanks in advance for your help!

Dede

Here is the logfile
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:16:42 PM, on 8/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
C:\Program Files\DISC\DISCover.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\DISC\DiscGui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Linksys\WUSBF54G\wlMonitor.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\data\database\bin\mysqld-nt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
c:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [DISCover] C:\Program Files\DISC\DISCover.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_0 -reboot 1
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater\AdobeUpdater.exe
O4 - HKUS\S-1-5-21-1096971687-924002423-2237425911-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Linksys Wireless Network Monitor.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.trymedia.com (HKLM)
O16 - DPF: {2019DC25-D1C0-11D6-97B3-0008A124F542} (StreamPlug Class) - http://www.streamplug.com/StreamPlug/beta/SP.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 0525285312
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE

--
End of file - 9399 bytes

[flashh4]

Howdy and welcome to the forums,

My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

If you can do those things, everything should go smoothly

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!

1. Open HijackThis.
2. Click on the Open the Misc Tools section button.
3. Look under System tools.
4. Click on the Open Uninstall Manager... button.
5. Click on the Save list... button.
6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
7. Notepad will open. Please post this log in your next reply.

Thanks
Chuck

[Dede]

Hi Chuck

I am the admin of this computer and there are no other computers connected.


Most of those games came with the computer....just saying... :-)

Dede

Here is the uninstall list:

5 Card Slingo from HP Media Center (remove only)
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Help Center 1.0
Adobe Media Player
Adobe Media Player
Adobe Reader 7.0
Adobe Stock Photos 1.0
Alesis Multimix Firewire
AstroPop Deluxe from HP Media Center (remove only)
ATI Control Panel
ATI Display Driver
avast! Antivirus
Barnyard Invasion from HP Media Center (remove only)
Bejeweled 2 Deluxe from HP Media Center (remove only)
Blasterball 2 from HP Media Center (remove only)
Blasterball 2 Remix from HP Media Center (remove only)
Boggle Supreme from HP Media Center (remove only)
Bookworm Deluxe from HP Media Center (remove only)
Bounce Symphony from HP Media Center (remove only)
Chuzzle Deluxe from HP Media Center (remove only)
Crystal Maze from HP Media Center (remove only)
Customer Experience Enhancement
Data Fax SoftModem with SmartCP
DISCover
DivX Web Player
Easy Internet Sign-up
Enhanced Multimedia Keyboard Solution
Family Feud
FATE from HP Media Center (remove only)
GemMaster Mystic
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 5.3
HP Game Console and games
HP Image Zone 5.3
HP Image Zone for Media Center PC
HP Imaging Device Functions 5.3
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 5.0
HP PSC & OfficeJet 5.3.A
HP PSC & OfficeJet 5.3.B
HP Solution Center & Imaging Support Tools 5.3
InterActual Player
InterVideo WinDVD Player
J2SE Runtime Environment 5.0 Update 5
Java(TM) 6 Update 7
Lexibox Deluxe from HP Media Center (remove only)
LimeWire 4.18.3
Mah Jong Quest from HP Media Center (remove only)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Works
Mozilla Firefox (3.0.1)
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 4.5
muvee autoProducer unPlugged 1.2
Netscape Browser (remove only)
Otto
PCFriendly
PS2
Puzzle Express from HP Media Center (remove only)
RealPlayer
Registry Mechanic 8.0
Remove IntelliMover Demo
Ricochet Lost Worlds from HP Media Center (remove only)
SCRABBLE from HP Media Center (remove only)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Shooting Stars Pool from HP Media Center (remove only)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spyware Doctor 6.0
Suite Specific
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB953356)
Updates from HP (remove only)
Winamp
Windows Driver Package - Alesis (AlesisFirewire) MEDIA (03/06/2008 3.1.0.1210)
Windows Media Format Runtime
Windows XP Media Center Edition 2005 KB908250
Windows XP Service Pack 3
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Zuma Deluxe from HP Media Center (remove only)

[flashh4]

Howdy Dede, REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

LimeWire 4.18.3

Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.

Post back a new HijackThis, so we can continue cleaning your pc.

NEXT

If you have removed Limeware !!!

I see that you are running msconfig in /auto mode which means that you may have selectively removed some items in the past from the startup procedure.
While this is normally what most of us do it can be bad if malware is hidding, so we would like you to enable those startup entries by doing the following:
You can set it back once we are done cleaning your machine.

Please click on start, then run, and type msconfig and then press enter. When the window opens, click on the startup tab and make sure there are check marks in every entry.
Then press ok until you are out of the program.

Please post your reply into this topic:
1. Uninstall list if you have not posted
2. New HJT log

Thanks
Chuck

[flashh4]

Sorry wrong post !

Chuck

[askey127]

Due to Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.