I did send a new post on August 2nd, since I got dropped from my first post, since I took too long to respond(I needed 7 days instead of 5), after it looked like we were almost done. I then waited for an answer to my second post on how to proceed. I never got an email, that a response had been send, which I always got before. Now, almost one weekend later I got an email stating, that this post has also been closed due to lack of response. Why was I not send an email before this one with instructions on how to proceed instead of getting scolded, that I have not responded on time again? I didn't know, that I was supposed to continue with Katana's instructions and put it in a new post. I have been very happy with Katana's work. We were making progress. I think your site is very helpful and I don't mean to waste your time.
It looks like it was the Site Admin, who replied to my last post. So perhaps this is why you took the priviledge to more or less slap me in the face with words telling me, if I don't l ike the rules, get out of this forum and bring your computer somewhere else, instead of replying to my post with instructions on how to go forward. If I missed that this forum is only for computer professionals, I apologize and yes, I think I need to go somewhere else. However, if this forum was established with the intend as a service to others, it is not very professional to send an email as the one send to me below.
I do respect your service and am very thankful, since it appears, that my problem has been resolved given that I do not get the popups anymore. I might get kicked off this forum due to my words, however, I take this risk hoping it might help to reconsider on how to send a reply to a member who comes for help. Sometimes instructions are not as straight forward for some people and email conversations are also not the easiest way of communication. Alot of us are not computer wizards, that's why we search for assistance and this forum did a very good job for me. Thank you.
Regards,
Jutta Kullmann
2nd (Last) post:
http://malwareremoval.com/forum/viewtop ... 29#p336729
1st post:
http://malwareremoval.com/forum/viewtop ... nt#p328770
