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Assistance with persistant viral infection...

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This thread's last reply is from August 8, 2008, 4:57 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

dakinssoln
July 28, 2008, 4:38 AM UTC
Greetings!

My nephew is visiting me, and exposed my computer to a viral attack that first manifested itself as an "active desktop hijack" and extremely slow processing.

I ran a "Malwarebyte" (see attached logs) and a "Microsoft Malicious Software Removal" scan.

Recovered control of "Active desktop" then discovered other related symptoms: internet browsers will close when the terms "hijackthis" and "kaspersky" are entered into search engines. Additionally, the "hijackthis" and "vundowfix" utilities will not execute. I was able to obtain a "DSS" and "GMER" rootkit scan (Also see attached). Any help resolving this issue will be greatly appreciated.

Thank You,

dakinssoln

Attachments:

Elrond Admin/Teacher Emeritus
August 2, 2008, 7:46 PM UTC
Please do not post logs as attachments. That should only be done if you are so instructed by the helper helping you.
Please repost the logs in the topic and within one or more posts.
NonSuch Administrator
August 8, 2008, 4:57 AM UTC
lack of response,

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