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slow and infected comp

4 min read

This thread's last reply is from August 4, 2008, 5:35 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi, my computer is running very slow lately from loading program and web pages. Hope you guys could help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:56 PM, on 7/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://VeryCD.265.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O13 - WWW. Prefix: http://
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan ... stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169607072873
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4021 bytes
Hi hotrain333

Log is clean.

What makes you think that you are infected?
I ran a scan on the registry on-ine and it said that i had a couple of hundred of infected registries (forgot the exact number :()
maybe it was a scam, i'm not sure though.

what would you recomend as for keeping my comp. clean and protected. The only thing i got running is the free version of AVG. <--- is this a good program?

thx
Hi

Yes, sounds like a scam to me.

Can you give me name of that program?

AVG is fine as an antivirus, I give you a bit later tips for other security programs :)
hi, I think i was registryfix.com or somewhere around the area.

where after the scan had finished the report showed that i had a couple of hundred infected registries and I needed to enter a code to fix those registries. I didn't had the code to put in so I cancelled it.

Is registry clean up neccessary? how is it differ from malware clean up. sorry I know so little about this area. :(

thx
Hi

Here is a good writeup for that issue :)
hi, thx for the link, very informative.

recommendation for protecting my comp?

thx
Hi

I give you them a bit later, let's first update java:

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.


Then download and install Java Runtime Environment (JRE) 6 Update 7.

Post back javara log, please.
hi, here's the java log...

JavaRa 1.10 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Jul 28 22:06:35 2008

Found and removed: C:\Program Files\Java\jre1.5.0_08

Found and removed: C:\Program Files\Java\jre1.5.0_09

Found and removed: C:\Windows\System32\jpicpl32.cpl

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\JavaSoft\Java2D\1.5.0_08

Found and removed: Software\JavaSoft\Java2D\1.5.0_09

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_08

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_10

Found and removed: SOFTWARE\Classes\JavaPlugin.150_08

Found and removed: SOFTWARE\Classes\JavaPlugin.150_09

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_08

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_10

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150080}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150090}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150100}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510008

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510008

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511000

------------------------------------

Finished reporting.
Hi

Still some issues left?
hi, no issues so far but still a little slow specially on start up and running a program. i've ready disable most of the items on 'start up' under 'msconfig' the only items i left running on it was AVGtray, NvCpl and justched.

it seems like my comp its working really hard to get a program started. i usually had to wait 4-8 sec. sometimes more to get a program started. when checking the perfomance, it showed that the CPU @100%, memory at 20%.

thx
Hi

Do you have automatic updates enabled?
hi, automatic update and firewall are disable.
Hi

How much RAM you have?
lack of response