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slow and infected comp

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This thread's last reply is from August 4, 2008, 5:35 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

hotrain333
July 23, 2008, 5:33 AM UTC
Hi, my computer is running very slow lately from loading program and web pages. Hope you guys could help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:56 PM, on 7/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://VeryCD.265.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: Veoh Browser Plug-in - {D0943516-5076-4020-A3B5-AEFAF26AB263} - C:\Program Files\Veoh Networks\Veoh\Plugins\reg\VeohToolbar.dll
O3 - Toolbar: Live TV Toolbar - {b69a9db4-d0a1-4722-b56b-f20757a29cdf} - C:\Program Files\Live_TV\tbLive.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\WINDOWS\Samsung\PanelMgr\ssmmgr.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O13 - WWW. Prefix: http://
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan ... stubie.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1169607072873
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

--
End of file - 4021 bytes
Shaba Admin/Teacher Emeritus
July 26, 2008, 9:09 AM UTC
Hi hotrain333

Log is clean.

What makes you think that you are infected?
hotrain333
July 27, 2008, 1:41 AM UTC
I ran a scan on the registry on-ine and it said that i had a couple of hundred of infected registries (forgot the exact number :()
maybe it was a scam, i'm not sure though.

what would you recomend as for keeping my comp. clean and protected. The only thing i got running is the free version of AVG. <--- is this a good program?

thx
Shaba Admin/Teacher Emeritus
July 27, 2008, 7:58 AM UTC
Hi

Yes, sounds like a scam to me.

Can you give me name of that program?

AVG is fine as an antivirus, I give you a bit later tips for other security programs :)
hotrain333
July 28, 2008, 4:26 PM UTC
hi, I think i was registryfix.com or somewhere around the area.

where after the scan had finished the report showed that i had a couple of hundred infected registries and I needed to enter a code to fix those registries. I didn't had the code to put in so I cancelled it.

Is registry clean up neccessary? how is it differ from malware clean up. sorry I know so little about this area. :(

thx
Shaba Admin/Teacher Emeritus
July 28, 2008, 4:48 PM UTC
Hi

Here is a good writeup for that issue :)
hotrain333
July 28, 2008, 5:45 PM UTC
hi, thx for the link, very informative.

recommendation for protecting my comp?

thx
Shaba Admin/Teacher Emeritus
July 28, 2008, 6:13 PM UTC
Hi

I give you them a bit later, let's first update java:

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.


Then download and install Java Runtime Environment (JRE) 6 Update 7.

Post back javara log, please.
hotrain333
July 29, 2008, 5:18 AM UTC
hi, here's the java log...

JavaRa 1.10 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Jul 28 22:06:35 2008

Found and removed: C:\Program Files\Java\jre1.5.0_08

Found and removed: C:\Program Files\Java\jre1.5.0_09

Found and removed: C:\Windows\System32\jpicpl32.cpl

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\JavaSoft\Java2D\1.5.0_08

Found and removed: Software\JavaSoft\Java2D\1.5.0_09

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Classes\CLSID\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_08

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_10

Found and removed: SOFTWARE\Classes\JavaPlugin.150_08

Found and removed: SOFTWARE\Classes\JavaPlugin.150_09

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_08

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_09

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_10

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0008-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150080}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150090}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150100}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510008

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510008

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510009

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511000

------------------------------------

Finished reporting.
Shaba Admin/Teacher Emeritus
July 29, 2008, 5:30 AM UTC
Hi

Still some issues left?
hotrain333
July 29, 2008, 5:50 AM UTC
hi, no issues so far but still a little slow specially on start up and running a program. i've ready disable most of the items on 'start up' under 'msconfig' the only items i left running on it was AVGtray, NvCpl and justched.

it seems like my comp its working really hard to get a program started. i usually had to wait 4-8 sec. sometimes more to get a program started. when checking the perfomance, it showed that the CPU @100%, memory at 20%.

thx
Shaba Admin/Teacher Emeritus
July 29, 2008, 6:06 AM UTC
Hi

Do you have automatic updates enabled?
hotrain333
July 30, 2008, 12:43 AM UTC
hi, automatic update and firewall are disable.
Shaba Admin/Teacher Emeritus
July 30, 2008, 5:13 AM UTC
Hi

How much RAM you have?
Shaba Admin/Teacher Emeritus
August 4, 2008, 5:35 AM UTC
lack of response

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