First of all, thank you for taking the time to read this and to try and help me with my threats...
About 2 weeks ago my Symantec Norton antivirus detected a Trojan Horse downloader and a Win32/Heur. I did a scan in safe mode and the threats where put in quarantine. After that my Norton anti-virus was disable! Every time I would connect to the Internet, I had a pop up that sais that my computer was infected and it needed to be cleaned. Then, I installed AVG 8.0 free edition. It detected the virus but cannot eliminate it. I am pretty sure that my computer is still infected.
Please help...
Here's my hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:23 PM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dpmw32.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\system32\iprntctl.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Lotus\smartctr\SUITEST.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Peregrine\InfraTools Remote Control\bin\iftlsnr.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Novell\ZENworks\nalntsrv.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\Msmsgs.exe
C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Novell\ZENworks\wm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://source.pwgsc.gc.ca/test/search-f.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINNT\system32\blank.htm
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {25C4784B-1201-49DC-932B-935C23C4E43A} - C:\WINDOWS\system32\cw3230mtk.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {8776106C-51DC-4C7D-8E93-1F54D6769C62} - c:\windows\system32\ahzhqjk.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [LightsOutAcct] C:\Program Files\Novell\ZENworks\Tools\MkDeploy.exe
O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\system32\dpmw32.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [iPrint Tray] C:\WINDOWS\system32\iprntctl.exe TRAY_ICON
O4 - HKLM\..\Run: [SecurityBanner] C:\Winapps\SecurityBanner\PWGSC.exe
O4 - HKLM\..\Run: [ccApp] -
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\system32\zentray.exe
O4 - HKLM\..\Run: [USERSET] C:\DEPLOY\USERSET.EXE
O4 - HKLM\..\Run: [IEFavXP] C:\WINDOWS\system32\IEFavXP.exe
O4 - HKLM\..\Run: [LotusSuiteStart] C:\Deploy\SSLaunch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\Msmsgs.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Lotus SmartCenter.lnk = C:\Lotus\smartctr\SMARTCTR.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_10\bin\npjpi142_10.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {C1994287-422F-47aa-8E5E-6323E210A125} - (no file)
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ncr.pwgsc.gc.ca
O17 - HKLM\Software\..\Telephony: DomainName = ncr.pwgsc.gc.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{E83F31C3-B1A9-42E2-B3F5-058590307346}: Domain = ncr.pwgsc.gc.ca
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ncr.pwgsc.gc.ca
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ncr.pwgsc.gc.ca
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: uvnadraj - C:\WINDOWS\SYSTEM32\ahzhqjk.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Client Update Service for Novell (cusrvc) - Novell, Inc. - C:\WINDOWS\system32\cusrvc.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InfraTools Remote Control Listener (iftlsnr) - Peregrine Systems, Inc. - C:\Program Files\Peregrine\InfraTools Remote Control\bin\iftlsnr.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Novell Application Launcher (NALNTSERVICE) - Novell, Inc. - C:\Program Files\Novell\ZENworks\nalntsrv.exe
O23 - Service: Novell ZfD Remote Management (Remote Management Agent) - Novell Inc. - C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Workstation Manager (ZFDWM) - Novell, INC. - C:\Program Files\Novell\ZENworks\wm.exe
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End of file - 8099 bytes
Thank you!
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