OK, I have been asked to verify my password for an online banking site every time I log on to my account. I've contacted the bank and they assure me that they would not do this - as I would expect. However, I get asked every time I log on even when entering the link manually for the bank and which i know is correct, hence I think I might have an issue.
I've done a HijackThis scan and here's the logfile:-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:50:31, on 27/05/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16643)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Comodo\cfp.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
H:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\mobsync.exe
C:\Windows\System32\ctfmon.exe
H:\Program Files\GPSoftware\Directory Opus\dopusrt.exe
H:\Program Files\GPSoftware\Directory Opus\dopus.exe
H:\Program Files\EVEMon\EVEMon.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
H:\Program Files\U-ABIT\uGuru\uGuru.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
H:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
H:\Program Files\WinZip\WZQKPICK.EXE
H:\Program Files\SpamPal\spampal.exe
C:\Windows\system32\wbem\unsecapp.exe
H:\Program Files\OpenOffice.org 2.4\program\soffice.exe
H:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
H:\PROGRA~1\MOZILL~1\FIREFOX.EXE
H:\Program Files\Mozilla Thunderbird\thunderbird.exe
H:\Program Files\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - H:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - H:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: AVGTOOLBAR - {A057A204-BACC-4D26-9990-79A187E2698E} - H:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\cfp.exe" -s
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] H:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Directory Opus Desktop Dblclk] "H:\Program Files\GPSoftware\Directory Opus\dopusrt.exe" /dblclk
O4 - HKCU\..\Run: [DOpus] "H:\Program Files\GPSoftware\Directory Opus\dopus.exe"
O4 - HKCU\..\Run: [EVEMon] "H:\Program Files\EVEMon\EVEMon.exe" -startMinimized
O4 - HKCU\..\Run: [RunSpySweeperScheduleAtStartup] "C:\Windows\system32\msfeedssync.exe" /ScheduleSweep=User_Feed_Synchronization-{DEAC35A6-3045-4EF5-AFB0-EA054D6AA9B2}
O4 - HKCU\..\Run: [ABIT uGuruIII] "H:\Program Files\U-ABIT\uGuru\LaunchuGuru.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SUPERAntiSpyware] H:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.4.lnk = H:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O4 - Startup: SpamPal.lnk = H:\Program Files\SpamPal\spampal.exe
O4 - Global Startup: WinZip Quick Pick.lnk = H:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\Windows\Network Diagnostic\xpnetdiag.exe
O13 - Gopher Prefix:
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - http://www.update.microsoft.com/windows ... 6783642704
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 6783692266
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - H:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,C:\Windows\system32\guard32.dll,avgrsstx.dll
O20 - Winlogon Notify: !SASWinLogon - H:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - H:\Program Files\a-squared Free\a2service.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - H:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - H:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - COMODO - C:\Program Files\Comodo\cmdagent.exe
--
End of file - 8169 bytes
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As an addendum, I have been having issues recently where my browser has issues accessing sites. The problem is evident in all 6 browsers I have installed.
I get a page cannot be found error the first 1-3 times I try to access a site but, after this, it then loads, apparently normally.
Don't know if it's linked to the apparent issue with my online bank but thought it might need adding.
Many thanks,
SR
