This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

"Warning! Spyware detected..." wallpaper & lost admin privs

19 min read

This thread's last reply is from May 2, 2008, 12:52 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

24t
April 26, 2008, 8:23 AM UTC
I have been struggling with this since last Saturday on my account on a shared PC.

The desk top wallpaper has been replaced by a blue background, in the centre of which is a box. The top part of the box is yellow and says "Warning! Spyware detected on your computer!" the lower part says "Install an antivirus or spyware remover on your computer."

There is no longer access to control panel on this account, although there is on other accounts.

If I right click on the desk top then select properties a pop up box (eventually) appears with the message, "This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator" (Twice)

Looking at the account from one of the other accounts shows it still be an administrator account.

The system has slowed down considerably.

I have tried running McAfee, AVG and Spybot search and Destroy, all to no avail.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:26:42, on 25/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\KService\KService.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Common Files\AOL\1172224147\ee\aolsoftware.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/e ... efault.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://u2.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: (no name) - {165BD11F-37A9-422A-B4E4-C70830D7E70B} - C:\WINDOWS\system32\AVMETE.dll (file missing)
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.line6.net
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D876616-666C-4771-ABC5-A068F2698EA1}: NameServer = 205.188.146.145
O17 - HKLM\System\CCS\Services\Tcpip\..\{94018B3B-FCE9-41A5-8379-218FF8E2CE04}: NameServer = 92.31.242.20 92.31.242.21
O20 - AppInit_DLLs: C:\WINDOWS\system32\wowfx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8448 bytes
Simon V.
April 26, 2008, 3:21 PM UTC
Hello, and welcome to the forum.

My name is Simon V., and I'll be glad to help you with your computer problems.

Step 1

Please download and install CCleaner.

Open CCleaner. On the Windows tab, leave the default options alone.

  • On the Applications tab, check (tick) all the boxes except Saved Form Information. This will remove all your saved passwords if you leave this box checked.
  • Click on the Run Cleaner button at the bottom right hand corner.
  • When the cleaner has completed, click Tools in the Left Pane.
  • Verify that Uninstall is highlighted in color, or click on it.
  • In the lower right, click Save to Text File.
  • Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
  • You can leave the filename as install.txt.
  • Click Save, then exit Ccleaner.


Step 2

Print these instructions or copy them to Notepad and save it to your desktop, as you won't be able to access internet in Safe Mode.

Please download SDFix and save it to your desktop.

Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows directory, typically C:\SDFix)

Please reboot into Safe Mode. To do this, go to Start > Turn off Computer, and select Restart. Rapidly tap F8 just before Windows starts to load. In the menu that appears, select Safe Mode (Without Networking)

Log in to your usual account.

Once in Safe Mode, do the following:

Open the extracted SDFix folder and double-click RunThis.bat to start the script.

  • Type Y to begin the cleanup process.
  • It will remove any trojan services and registry entries that it finds, then prompt you to press any key to reboot; press any key and it will restart the PC.
  • When the PC restarts SDFix will run again and complete the removal process then display Finished. Press any key to end the script and load your desktop icons.
  • Once the desktop icons load, the SDFix report will open on screen and also save into the SDFix folder as Report.txt (Report.txt will also be copied to clipboard ready for posting back on the forum).


Step 3

In your next reply, please post:

  • the SDFix report (C:\SDFix\Report.txt)
  • the CCleaner Uninstall List (install.txt)
  • a new HijackThis log
24t
April 27, 2008, 6:26 PM UTC
Hi Simon,
Thanks, that seems to have sorted thing out

here are the files you requested


SDFix: Version 1.175
Run by [removed] on 27/04/2008 at 18:53

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Windows Registry Values
Restoring Windows Default Hosts File
Restoring Default Desktop Wallpaper
Resetting SecurityProviders Value

Rebooting


Checking Files :

Trojan Files Found:

C:\WINDOWS\SYSTEM32\BITKNQT.BMP - Deleted
C:\WINDOWS\SYSTEM32\ETSFMHSB.BMP - Deleted
C:\WINDOWS\SYSTEM32\JQTOJ.BMP - Deleted
C:\WINDOWS\SYSTEM32\NEHCFIP.BMP - Deleted
C:\WINDOWS\SYSTEM32\POFAH.BMP - Deleted
C:\WINDOWS\SYSTEM32\TOBIP.BMP - Deleted
C:\Documents and Settings\Barry\Application Data\ultra\uninstall.bat - Deleted



Folder C:\Documents and Settings\Barry\Application Data\ultra - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1353.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-04-27 19:05:49
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL 9.0"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Disabled:RealPlayer"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\kdx\\KHost.exe"="C:\\WINDOWS\\kdx\\KHost.exe:*:Enabled:Delivery Manager"
"C:\\Program Files\\KService\\KService.exe"="C:\\Program Files\\KService\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\Program Files\\Common Files\\AOL\\1172224147\\ee\\aolsoftware.exe"="C:\\Program Files\\Common Files\\AOL\\1172224147\\ee\\aolsoftware.exe:*:Enabled:AOL Services"
"C:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"="C:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe:*:Disabled:Secure Application Manager Proxy"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Documents and Settings\\Barry\\Application Data\\printer.exe"="C:\\Documents and Settings\\Barry\\Application Data\\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\printer.exe"="C:\\WINDOWS\\system32\\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\spoolvs.exe"="C:\\WINDOWS\\system32\\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\shell.exe"="C:\\WINDOWS\\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Start Menu\\Programs\\Startup\\findfast.exe"="C:\\Documents and Settings\\Barry\\Start Menu\\Programs\\Startup\\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\autorun.exe"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
"%windir%\\system32\\winav.exe"="%windir%\\system32\\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Application Data\\sysdefender.exe"="C:\\Documents and Settings\\Barry\\Application Data\\sysdefender.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Application Data\\mcrupdate.exe"="C:\\Documents and Settings\\Barry\\Application Data\\mcrupdate.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLAcsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\AOL 9.0\\waol.exe"="C:\\Program Files\\AOL 9.0\\waol.exe:*:Enabled:AOL 9.0"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Documents and Settings\\Barry\\Application Data\\printer.exe"="C:\\Documents and Settings\\Barry\\Application Data\\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\printer.exe"="C:\\WINDOWS\\system32\\printer.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\system32\\spoolvs.exe"="C:\\WINDOWS\\system32\\spoolvs.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\WINDOWS\\shell.exe"="C:\\WINDOWS\\shell.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Start Menu\\Programs\\Startup\\findfast.exe"="C:\\Documents and Settings\\Barry\\Start Menu\\Programs\\Startup\\findfast.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\autorun.exe"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\autorun.exe:*:Enabled:@xpsp2res.dll,-22019"
"%windir%\\system32\\winav.exe"="%windir%\\system32\\winav.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Application Data\\sysdefender.exe"="C:\\Documents and Settings\\Barry\\Application Data\\sysdefender.exe:*:Enabled:@xpsp2res.dll,-22019"
"C:\\Documents and Settings\\Barry\\Application Data\\mcrupdate.exe"="C:\\Documents and Settings\\Barry\\Application Data\\mcrupdate.exe:*:Enabled:@xpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 9 Apr 2003 49,221 A..H. --- "C:\Program Files\AOL 8.0\aolphx.exe"
Wed 9 Apr 2003 36,937 A..H. --- "C:\Program Files\AOL 8.0\aoltray.exe"
Wed 9 Apr 2003 40,960 A..H. --- "C:\Program Files\AOL 8.0\RBM.exe"
Wed 9 Apr 2003 237,633 A..H. --- "C:\Program Files\AOL 8.0\waol.exe"
Thu 13 May 2004 54,384 A..H. --- "C:\Program Files\AOL 9.0\aolphx.exe"
Thu 13 May 2004 156,784 A..H. --- "C:\Program Files\AOL 9.0\aoltray.exe"
Thu 13 May 2004 31,344 A..H. --- "C:\Program Files\AOL 9.0\RBM.exe"
Mon 28 Jan 2008 1,404,240 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 28 Jan 2008 5,146,448 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Mon 28 Jan 2008 2,097,488 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Fri 7 Nov 2003 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Fri 7 Nov 2003 401 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv14.bak"
Wed 9 Apr 2003 49,223 A..H. --- "C:\Program Files\AOL 8.0\COMIT\cswitch.exe"
Thu 24 Apr 2008 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Thu 24 Apr 2008 265 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Sat 3 Nov 2007 474 A..H. --- "C:\Program Files\Common Files\AOL\IPHSend\IPH.BAK"
Wed 15 Oct 2003 1,206 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\ccReg.reg"
Mon 13 Oct 2003 1,206 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\ccReg_old.reg"
Mon 13 Oct 2003 12,368 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\CommonClient_old.reg"
Wed 15 Oct 2003 12,368 A..HR --- "C:\Program Files\Common Files\Symantec Shared\Registry Backup\CommonClient.reg"
Wed 23 Jan 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\523d056929e13eacf8392044f602e53e\BIT5.tmp"
Wed 3 Oct 2007 24,646 ..SHR --- "C:\Documents and Settings\Haley\Local Settings\Temp\Juniper Networks\setup\NeoterisSetupApp.exe"
Wed 29 Dec 2004 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"

Finished!

CCleaner Unistall log

Adobe Acrobat 4.0
Adobe Acrobat 5.0
Adobe ActiveShare 1.3.1
Adobe Flash Player 9
Adobe PhotoDeluxe Home Edition 4.0
Adobe® Photoshop® Album Starter Edition 3.0
AOL Broadband Check-Up
AOL Coach Version 1.0(Build:20040229.1 uk)
AOL Spyware Protection
AOL Toolbar
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
Apple Mobile Device Support
Apple Software Update
ArcSoft VideoImpression 1.6FP
BCM V.92 56K Modem
Broadcom Management Programs
BT Voyager 105 ADSL Modem
BT Voyager Modem AOL Test
CCleaner (remove only)
DAO
Dell Picture Studio - Dell Image Expert
Dell Solution Center
DVDSentry
Easy CD Creator 5 Basic
FinePixViewer Ver.2.0
FUJIFILM USB Driver
GuitarPort
Help and Support Customization
HijackThis 2.0.2
Home Media Server 4.0.0.0072
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB914440)
Intel(R) Extreme Graphics Driver
iPod for Windows 2006-01-10
iPod Updater 2004-10-20
iTunes
Java 2 Runtime Environment, SE v1.4.2_03
Juniper Networks Secure Application Manager
Kazoo Player
Learn2 Player (Uninstall Only)
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft .NET Framework 3.0
Microsoft Works 7.0
Modem Helper
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
Nokia Connectivity Cable Driver
Nokia Map Loader
Nokia PC Suite
Paint Shop Pro 7
PC Connectivity Solution
PowerDVD
QuickTime
RealPlayer Basic
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Spybot - Search & Destroy
Tiscali 10.0
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB925720)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Viewpoint Media Player
WebFldrs XP
Windows Communication Foundation
Windows Driver Package - Nokia (WUDFRd) WPD (06/01/2007 6.84.33.0)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (02/15/2007 3.1)
Windows Driver Package - Nokia Modem (05/24/2007 6.84.0.1)
Windows Genuine Advantage Notifications (KB905474)
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows Presentation Foundation
Windows Workflow Foundation
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885295
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Yahoo! Toolbar


New HijackThis log


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:25:06, on 27/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\KService\KService.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\wanmpsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\AOL\Broadband CheckUp\bin\mpbtn.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Common Files\AOL\1172224147\ee\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.euro.dell.com/countries/uk/e ... efault.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://u2.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Tiscali 10.0
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: (no name) - {165BD11F-37A9-422A-B4E4-C70830D7E70B} - C:\WINDOWS\system32\AVMETE.dll (file missing)
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Broadband Check-Up.lnk = C:\Program Files\AOL\Broadband CheckUp\bin\matcli.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.line6.net
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase370.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6D876616-666C-4771-ABC5-A068F2698EA1}: NameServer = 205.188.146.145
O17 - HKLM\System\CCS\Services\Tcpip\..\{94018B3B-FCE9-41A5-8379-218FF8E2CE04}: NameServer = 92.31.242.20 92.31.242.21
O20 - AppInit_DLLs: C:\WINDOWS\system32\wowfx.dll
O23 - Service: McAfee Application Installer Cleanup (0031591209291942) (0031591209291942mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\003159~1.EXE (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8416 bytes


Thanks again

Regards
Tim
Simon V.
April 27, 2008, 6:52 PM UTC
Hi :)

Step 1

The Microsoft Java Virtual Machine, or MS Java VM, is used to run Java applets that can be found on web sites. When you visit a web site that has a Java applet, the MS JVM will compile and execute that applet on your machine. Microsoft no longer supports the MS JVM and it has become obsolete. There have also been known security issues with unpatched versions of the MS JVM and you should remove it and install the safer Sun JVM as an alternative.

Instructions on how to remove MS Java can be found here.

If you have a problem following the above instructions you can use this tool to remove MS Java.

Step 2

Click on Start, then Control Panel. Double click on Add or Remove Programs.

Please remove the following program(s):

Java 2 Runtime Environment, SE v1.4.2_03
Viewpoint Media Player <-- Optional

Then download and install Java Runtime Environment (JRE) 6 Update 6.

Step 3

Open HijackThis, perform a scan and put a check next to the following items (if present):

O20 - AppInit_DLLs: C:\WINDOWS\system32\wowfx.dll

Close all programs except HijackThis and click on Fix checked.

Step 4

Please download OTMoveIt2.exe by OldTimer and save it to your desktop.

  • Double click on OTMoveIt2.exe to run it.
  • Untick the option to Unregister Dll's and Ocx's.
  • Select the contents of the below codebox, then press Ctrl+C to copy it to the clipboard.


C:\WINDOWS\system32\wowfx.dll

  • Return to OTMoveIt2, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.


A log will be produced at C:\_OTMoveIt\MovedFiles\date_time.log, where date_time are numbers.

Step 5

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • You can also access the log by doing the following:

    • Click on the Malwarebytes' Anti-Malware icon to launch the program.
    • Click on the Logs tab.
    • Click on the log at the bottom of those listed to highlight it.
    • Click Open.


Step 6

In your next reply, please post:

  • the Malwarebytes' Anti-Malware log
  • the OTMoveIt log
  • a new HijackThis log
Simon V.
April 30, 2008, 5:32 PM UTC
Are you still with me?
Simon V.
May 2, 2008, 12:52 PM UTC
Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal