I have recently had a laptop rebuilt and that included a new hard drive. Unfortunately I inherited a PSW.Agent.7.L Trojan and cannot get rid of it, even though AVG says it heals it. The thing replicates. I went to control panel (I'm using Windows XP Home) and disabled the System Restore, ran AVG again, it came up blank. The problem comes back whenever I start a browser.
I have noted another thread on this forum that specifies how to remove it. My question is can I follow that process or is every laptop different and I'll have to remove a different or similar set of files?
Thanks in advance.