I too think that my pc has been hit by some sort of malware as I am having problems with extra windows opening when I start IE so I'm hoping that you guys can take a look at my HijackThis log file and advise me what to do next!! Also,you probably need to know that this pc has multiple user accounts.Thanks
Logfile of HijackThis v1.99.1
Scan saved at 10:01:23 PM, on 4/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\virus protection\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virus protection\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\program files\virus protection\eTrust EZ Antivirus\CAVRID.exe
C:\program files\virus protection\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
D:\Program Files\Proxomitron\Proxomitron.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\virus protection\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\My Documents\Downloads\hijackthis1991.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:2020
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3E9144D1-A39B-46D2-BF31-E6E7A992F59F} - C:\WINDOWS\system32\rqRIcywT.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {C3E15DFE-D990-4C3F-9BE2-4CF4E3E007CE} - C:\WINDOWS\system32\ddcAtTLc.dll (file missing)
O4 - HKLM\..\Run: [QOELOADER] "c:\Program Files\Virus protection\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "c:\program files\virus protection\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "c:\program files\virus protection\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [RegisterDropHandler] D:\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [InstantAccess] D:\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [b475a848] rundll32.exe "C:\WINDOWS\system32\lwnbbtny.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [hwazcokx] C:\WINDOWS\system32\tkhchkjs.exe
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] D:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [kzdrlgwc] C:\WINDOWS\system32\alabofwr.exe
O4 - Startup: Proxomitron.lnk = D:\Program Files\Proxomitron\Proxomitron.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.cmt.com
O15 - Trusted Zone: http://pages.ebay.com
O15 - Trusted Zone: http://*.vintagesleds.com
O15 - Trusted Zone: http://www.youtube.com
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.ivillage.co.uk/save/makeover.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pe ... stscan.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1200844104875
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: dsktbwfe - {9EB36178-7649-4F29-B8AD-A4E983832E93} - C:\WINDOWS\dsktbwfe.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - c:\program files\virus protection\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - c:\program files\virus protection\eTrust EZ Antivirus\VetMsg.exe
Logfile of HijackThis v1.99.1
Scan saved at 10:01:23 PM, on 4/16/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\virus protection\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virus protection\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\program files\virus protection\eTrust EZ Antivirus\CAVRID.exe
C:\program files\virus protection\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\ctfmon.exe
D:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
D:\Program Files\Proxomitron\Proxomitron.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\virus protection\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\My Documents\Downloads\hijackthis1991.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:2020
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3E9144D1-A39B-46D2-BF31-E6E7A992F59F} - C:\WINDOWS\system32\rqRIcywT.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {C3E15DFE-D990-4C3F-9BE2-4CF4E3E007CE} - C:\WINDOWS\system32\ddcAtTLc.dll (file missing)
O4 - HKLM\..\Run: [QOELOADER] "c:\Program Files\Virus protection\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
O4 - HKLM\..\Run: [CAVRID] "c:\program files\virus protection\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [CaAvTray] "c:\program files\virus protection\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [RegisterDropHandler] D:\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKLM\..\Run: [InstantAccess] D:\TEXTBR~1.0\Bin\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [b475a848] rundll32.exe "C:\WINDOWS\system32\lwnbbtny.dll",b
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [hwazcokx] C:\WINDOWS\system32\tkhchkjs.exe
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] D:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [kzdrlgwc] C:\WINDOWS\system32\alabofwr.exe
O4 - Startup: Proxomitron.lnk = D:\Program Files\Proxomitron\Proxomitron.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.cmt.com
O15 - Trusted Zone: http://pages.ebay.com
O15 - Trusted Zone: http://*.vintagesleds.com
O15 - Trusted Zone: http://www.youtube.com
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.ivillage.co.uk/save/makeover.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47/shared/FunGamesLoader.cab
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pe ... stscan.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1200844104875
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2005111401/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O21 - SSODL: dsktbwfe - {9EB36178-7649-4F29-B8AD-A4E983832E93} - C:\WINDOWS\dsktbwfe.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - c:\program files\virus protection\eTrust EZ Antivirus\ISafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - c:\program files\virus protection\eTrust EZ Antivirus\VetMsg.exe
