qvdntlmw toolbar infection

[elkabong1]

Please help.

[chryssi2001]

Hello elkabong1,

I will be assisting you with your malware issues.

• Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
• Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
• Please bookmark or favourite this page. In case you need it as reference or etc.

IMPORTANT NOTE:
If you are using Windows Vista you must right click on the desktop icon and choose Run as Administrator all tools.

PLEASE DO NOT POST REPORTS AS ATTACHMENTS
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Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:

C:\Documents and Settings\All Users\Application Data\fcbedcds\tmlajoda.exe

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.

Repeat the steps for this file too:
C:\WINDOWS\system32\zorifgxk.exe
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Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.
• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
  (Report.txt will also be copied to Clipboard ready for posting back on the forum).
• Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

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Post back:
Jotti results for both files.
SDFix report.
A new HijackThis log.

[Simon V.]

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

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