spyware problem

[chryssi2001]

I've seen cases in which the option to remove doesn't excist for a few programs.
In your case most of them don't have the remove option.

If i can't find a solution, and this is not malware problem i will send you to General Troubleshooting forum to see what is happening to your pc.

For now i am checking it out.

[helen.bicari]

all rite, thanks a lot

[chryssi2001]

Hello helen,

Do you use often Registry Mechanic to clean your registry? It's possible while using it, unknowingly your remove those keys, probably because you didn't know what they are. And with them unistall option for a lot of other programs you use were removed as well from the registry.

If this is not the case i can't find what else might created this problem.
This problem definitely is not created by running DSS or Navilog1 either is due to infections.

If you still have DSS do not remove it. If it's in your recycle-bin just place it on your desktop.

Please visit one of the General troubleshooting of computers forum from my list, and post there explaining your problem. Post a link to this thread, so they can see what we've tried. Also you might want to post the screenshot you have with your Add/Remove programs which shows better your problem.

http://forums.whatthetech.com/forums.html
http://www.techguy.org/
http://www.bleepingcomputer.com/forums/

I am sorry i can't help you with this.

[helen.bicari]

hiya, well i dont use registry mechanic that much but i didnt use it recently at all. anyway i will try the forum u recomended, hopefuly they will help me. i dont have dss anymore as u told me to download otmoveit2 and it deleted it and i emptied recycle bin. but i can install it again. shall i? so right now my computer is clean from malware, right? i would like to thank you very much, u very very helpfull and patient with me

[chryssi2001]

Hello helen

No don't download DSS now. When you post at one of the forums i gave you the links, they will tell you if they need any tools to run.
Remember to post the link to this thread so they will know what we've tried.

Yes you are free from malware

Good luck with your problem I hope everything goes well and it's resolved.

[Elrond]

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.