Hello, as requested here are the two text files from CCleaner and Malwarebytes anti Malware:-
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player ActiveX
Adobe Reader 8.1.0
Adobe Shockwave Player
Advanced Uninstaller PRO 2006 - version 7
ArcSoft PhotoStudio 5.5
Authentium AntiVirus SDK - 2
Big Fish Games Client
Big Fish Games Toolbar
Burger Shop (remove only)
CCleaner (remove only)
EA Download Manager
East Side Story (remove only)
Easy-WebPrint
Elements
Enable S3 for USB Device
Ghost in the Sheet (remove only)
Google Toolbar for Internet Explorer
Google Updater
High Definition Audio Driver Package - KB888111
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB895953)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB898543)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB914906)
Hotfix for Windows XP (KB915800)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
Imikimi Plugin
iTunes
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
Law and Order Justice is Served
LightScribe 1.4.109.1
Map Button (Windows Live Toolbar)
Marvell Miniport Driver
Messenger Plus! Live & Sponsor (CiD)
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Basic 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Protection Service
Microsoft Software Update for Web Folders (English) 12
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Live OneCare Resources v1.6.2111.38
Microsoft Windows OneCare Live AntiSpyware and AntiVirus
Microsoft Windows OneCare Live v1.6.2111.30 Idcrl Install
Microsoft Windows OneCare Live v1.6.2111.38
Microsoft Works
MSN
MSVC80_x86
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
Nokia Connectivity Cable Driver
Nokia PC Suite
NVIDIA Drivers
OpenAL
OpenOffice.org 2.3
Orange Broadband Uninstall
PC Connectivity Solution
PerfectDisk
Popup Blocker (Windows Live Toolbar)
PPSDKRedistributables
PX Engine
QuickTime
Radialpoint Security Services
Realtek High Definition Audio Driver
Roxio Drag-to-Disc
RPS Ad Blocker
RPS AntiFraud
RPS AntiSpyware
RPS AntiVirus
RPS App Detector
RPS AsRealtime
RPS Backup
RPS Burn
RPS Diagnostic Utility
RPS Firewall
RPS ParentalControl
RPS Performance Tool
RPS PopupBlocker
RPS Privacy Manager
RPS RpsCore
RPS Security Cleanup
RPS Zip
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB946974)
Security Update for Office 2007 (KB947801)
Security Update for Outlook 2007 (KB946983)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917537)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Smart Menus (Windows Live Toolbar)
Sonic Encoders
System Requirements Lab
Tabbed Browsing (Windows Live Toolbar)
The Sims 2
The Sims 2 Family Fun Stuff
The Sims 2 Open For Business
The Sims 2 Pets
The Sims™ 2 Bon Voyage
The White Wolf of Icicle Creek
Uniblue ProcessQuickLink 2
Uniblue ProcessScanner
Update for Outlook 2007 Junk Email Filter (kb947945)
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB914882)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update Rollup 2 for Windows XP Media Center Edition 2005
Virgin Broadband advisor 1.5.14
Virgin Broadband PCguard
WebFldrs XP
Windows Desktop Search 3.01
Windows Driver Package - Nokia Modem (08/03/2007 3.2)
Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
Windows Driver Package - Nokia Modem (08/08/2007 3.3)
Windows Driver Package - Nokia Modem (10/12/2007 3.6)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Mail
Windows Live Messenger
Windows Live Outlook Toolbar (Windows Live Toolbar)
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Toolbar Feed Detector (Windows Live Toolbar)
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888240
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893056
Windows XP Hotfix - KB894194
Windows XP Media Center Edition 2005 KB888316
Windows XP Media Center Edition 2005 KB890760
Windows XP Media Center Edition 2005 KB894553
Windows XP Media Center Edition 2005 KB895678
Windows XP Media Center Edition 2005 KB925766
WinZip Self-Extractor
Yahoo! Install Manager
Zenerchi (remove only)
Malwarebytes' Anti-Malware 1.09
Database version: 560
Scan type: Quick Scan
Objects scanned: 41423
Time elapsed: 14 minute(s), 1 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 13
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 6
Files Infected: 95
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
C:\Program Files\bfgtoolbar\bfgtoolbar.dll (Adware.OneToolBar) -> Unloaded module successfully.
Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a84e835e-1b9c-4fc0-980f-4b2da3c6a2a7} (Adware.Comet) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{bf0a1ff4-bbaf-487f-bc85-a24ef8f443a8} (Adware.Comet) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3b} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3c} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbartoggle button (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\bfgtoolbar.bfgtoolbarmenu button (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\{4e7bd74f-2b8d-469e-86bd-fd60bb9aae3a} (Adware.OneToolBar) -> Quarantined and deleted successfully.
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Program Files\SudoPlanet (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\bfgtoolbar (Adware.OneToolBar) -> Delete on reboot.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\NewCfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar (Adware.OneToolBar) -> Quarantined and deleted successfully.
Files Infected:
C:\Program Files\bfgtoolbar\bfgtoolbar.dll (Adware.OneToolBar) -> Delete on reboot.
C:\Program Files\SudoPlanet\SudoPlanet.url (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\Program Files\bfgtoolbar\install.ico (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Program Files\bfgtoolbar\toolbar.ini (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Program Files\bfgtoolbar\uninstall.exe (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\1.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\10.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\2.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\20off.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\4.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\5.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\6.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\7.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\8.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\9.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\action.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\atlantis.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\bfg_greetings.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\card.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\logo.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\mahjong.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\mygames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\mygamestoolbar.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\new.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\puzzle.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\search.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\thereef.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\topten.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\webgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Application Data\bfgtoolbar\word.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\1.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\10.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\2.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\20off.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\20off.bmp1784312 (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\4.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\5.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\6.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\7.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\8.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\9.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\action.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\atlantis.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\bfgtoolbarDLL.zip (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\bfgtoolbartb0500.cfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\bfg_greetings.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\card.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\COMBOSEARCH.acs (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\ErrorLog.txt (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\home.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\logo.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\mahjong.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\mygames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\mygamestoolbar.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\new.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\newgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\puzzle.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\search.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\thereef.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\Thumbs.db (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\topten.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\webgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Helen Bennett\Application Data\bfgtoolbar\word.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\1.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\10.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\2.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\20off.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\3.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\4.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\5.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\6.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\7.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\8.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\9.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\action.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\atlantis.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\bfgtoolbartb0500.cfg (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\bfg_greetings.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\card.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\COMBOSEARCH.acs (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\logo.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\mahjong.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\mygames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\mygamestoolbar.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\new.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\newgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\puzzle.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\search.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\topten.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\webgames.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\Documents and Settings\Default User\Application Data\bfgtoolbar\word.bmp (Adware.OneToolBar) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hbvpjeersf_navps.dat (Adware.EGDAccess) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\hbvpjeersf_nav.dat (Adware.EGDAccess) -> Quarantined and deleted successfully.
Windows Antivirus and Firewall are both running on PCGuard.
Thank you
Helen
"askey127" wrote:Go to Start Control Panel, Security Center, or Start, Settings,Control panel, Security Center and tell me what applications are listed as AntiVirus and Firewall.
If you have to, pull down the little arrows beside the words ON to see.
----------------------------------------------------------
Download and Install CCleaner- Download CCleaner from here . Choose the Slim version.
- Double click on ccsetupXXX_slim.exe to start the installation of CCleaner. (XXX is the version number)
- Click OK
- Click Next
- Click I agree
- Click Next
- Click Install
- Once the installation has finished, click Finish
-----------------------------------------------------------
Set Options in CCleaner and run Cleaning Scan.
Open CCleaner if it's not already running.
( Do not use the Registry block to clean anything with this program. It is for experts only and it is risky).
- Select Cleaner Settings.
Check Internet Explorer, Windows Explorer, and System so that all items are checked. In the Advanced section, have a check only on Old PreFetch Data. - Click on the Options block on the left. Select Advanced.
Uncheck Only delete files in Windows Temp folders older than 48 hours. - Set Cookie Retention.
Click on the Options block on the left, then choose Cookies.
Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane. - Run Cleaning Scan. Click on the Cleaner block on the left. Choose the Windows tab.
Click the Run Cleaner button. This process could take a while. When CCleaner shows how much has been removed, cleaning is finished.
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Retrieve the Installed Programs List from CCleaner
Open CCleaner if it's not already running.
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
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Run MalwareBytes' Anti-Malware
Please download the Installer and save to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform Quick Scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
- The log can also be found here if you need it : Start, All Programs, Malwarebytes' Anti-Malware, Logs
The logs are named by date stamp
Please Post the contents of CCleaner's install.txt and the Malwarebytes log, and tell me which two programs are recognized as primary by the Security Center.
Post the logs directly using copy/paste rather than as attachments.
askey127