This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

have been infected by safenavweb.....I think

2 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

This thread's last reply is from March 18, 2008, 3:14 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

nmcadams
Here is the text file output from Hijackthis. My web browser is being redirected to bogus sites and my resources have dwindled to nothing...help. Have tried several spyware programs but non are working.
Have virus checked the PC and it is clean. Just this damn malware.

Thx.
chryssi2001 MRU Teacher Emeritus
Hello nmcadams :) ,

I will be assisting you with your malware issues.
  • Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • Continue to respond to this thread until I give you the All Clean! If you have any question or you're stuck in there please reply it to me. I will try my best to help you!
  • Please bookmark or favourite this page. In case you need it as reference or etc.

IMPORTANT NOTE:
If you are using Windows Vista you must right click on the desktop icon and choose Run as Administrator all tools
----------------------------------------------
I apologise for the delay. If you still want to clean your pc, please post back a new HijackThis log, IN NORMAL MODE and please post it normally and not as attachment.
Using Safe mode with Networking support should be avoided because while in safe mode your pc is completely un-protected. No Anti-Virus or Firewall are working in safe mode.
nmcadams
Chryssi2001,
Thanks for the response. I have since my last post, fixed the problem. Here's how:
The PC was infected with safenavweb. The ONLY malware program that worked on it (and cleaned a bunch of other stuff off too) was MalewareByte's AntiMalware. The program is free and works great.

Thx,
nmcadams
chryssi2001 MRU Teacher Emeritus
Hello nmcadams,

Thanks for letting me know. :)
Yes indeed MalewareByte's AntiMalware is a very good scanner.

I will close this topic since everything is fixed. :)
Elrond Admin/Teacher Emeritus
This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.