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Infostealer

1 min read

This thread's last reply is from March 25, 2008, 5:20 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi
I am posting this on behalf of a colleague who has lost his internet access.
Norton AV tells him it has found Infostealer virus and removed it.
Internet Explorer has changed homepage from hxxp://www.supanet.com to update @ supanet.com
and won't allow him to do/go anything/anywhere else.

I wondered if this is Malware and would appreciate any advice; if it's not then apologies.

Regards

Andy
If you still need help please

Please download HJTInstall.exe from here and save it to your desktop
  • Double click on the HJTInstall.exe icon on your desktop
  • Click I Accept
  • HijackThis will open
  • Click on the Do a system scan and save a log file button.
  • It will scan and then the log will open in notepad.
  • Paste the log as a reply to this thread.
  • Don't use the Analyse This button - its findings are dangerous if misinterpreted.
Do NOT have HijackThis fix anything yet.
Due to lack of response this topic is now closed.

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Elrond