This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

Infostealer

1 min read

✨ The volunteers who helped with this thread aren't active anymore, but you can still get a personalized answer — click Ask AI below.

This thread's last reply is from March 25, 2008, 5:20 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

faxlad
March 11, 2008, 9:05 AM UTC
Hi
I am posting this on behalf of a colleague who has lost his internet access.
Norton AV tells him it has found Infostealer virus and removed it.
Internet Explorer has changed homepage from hxxp://www.supanet.com to update @ supanet.com
and won't allow him to do/go anything/anywhere else.

I wondered if this is Malware and would appreciate any advice; if it's not then apologies.

Regards

Andy
Elrond Admin/Teacher Emeritus
March 18, 2008, 5:10 PM UTC
If you still need help please

Please download HJTInstall.exe from here and save it to your desktop
  • Double click on the HJTInstall.exe icon on your desktop
  • Click I Accept
  • HijackThis will open
  • Click on the Do a system scan and save a log file button.
  • It will scan and then the log will open in notepad.
  • Paste the log as a reply to this thread.
  • Don't use the Analyse This button - its findings are dangerous if misinterpreted.
Do NOT have HijackThis fix anything yet.
Elrond Admin/Teacher Emeritus
March 25, 2008, 5:20 PM UTC
Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Elrond

✨ Ask AI about this thread

No ads, no affiliate links — generated on request from this thread's own archived content, not written by forum staff. Never run a scan/removal tool as a self-service step if the original thread describes it being done under a helper's direct supervision, and don't include your name, email, or other personal details in a follow-up question. See our privacy page for details on how this works.