This thread's last reply is from March 25, 2008, 5:17 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
I no longer have the ability to remove programs, view workgroup computers (firewall issues handled) or perform many other admin functions. I am shown as having admin rights from control panel. Creating a new admin user does not help. The computer had been hit with malware that caused lots of popups pretending to be Norton or offering other security products. I do not remember the name of that problem since it was some time ago. I believe that this current problem may be leftover from the original issue. Getting rid of that malware might have made the attached log less useful since items were removed.
I need to reestablish a proper admin account somehow.
I have attached the most recent hijacks log
I apologize for the very long delay. We have a huge backlog of HijackThis Logs to handle and it has been taking us greater time than normal to get caught up. If you are still having a problem, and want us to analyze your information, please post a brand new HijackThis log, along with a description of any problems you are experiencing. If we do not hear back from you within a couple of days we will need to close your topic.
When posting your logs please post them directly into the reply. Do not attach them.
Thank you for your patience.
Due to lack of response this topic is now closed.
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Elrond
