Hijacked shortcut??

am cleaning for a friend of mine. Ad aware and Avast are coming up clean I did get rid ANTI -Spyware Shield with great difficulty. My problem is my internet connection through the router seems good, but when thye connect direct to DSL they get an annoying amount of Pop-Ups. I suspect there is a redirect on thier Shortcut, but am not sure. I am posting the Hi-Jack this log and am very suspect of item O17

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:13:47 PM, on 2/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Malware tools\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.msn.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SoundClips] C:\Program Files\Sound Clips for Messenger\SoundClips.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [609548a5] rundll32.exe "C:\WINDOWS\system32\lcvexnwl.dll",b
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Helper] "C:\Program Files\Registry Helper\RegistryHelper.Exe" /boot
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.203
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.138 85.255.112.203
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 5288 bytes

Hi, and welcome to malwareremoval forums

I'm dan12, I'll be glad to help you with your computer problems.

Please observe these rules while we work:

• Perform all actions in the order given.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with it till you're given the all clear.
• REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.

If you can do these things, everything should go smoothly.

• Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
• Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan

Hi,
You have a couple of infections going on here.

Firstly, I believe we have some files hiding from us, I'm going to flush them out.

Please go to the C:\Program Files\HijackThis folder. Right click on the HijackThis.exe file and select "Rename". Rename it removal.exe,

Then run HijackThis again and post a new log please.

Thanks dan

OK, since that time I have connected to the internet and indeed a constant barrage of pop-ups were appearing. I removed the cs1\service through Hijack this and now noticed a wierd dll appearing called vofissta in the hijack this log and in the start-up using msconfig. I checked off vofissta in the start-up and it appeared that on the first internet start-up that pop-ups were gone, but on the second start-up, they re-appeared. I did a little more research and ran combo-fix and found it removed a Help folder in in the Programs folder and included with that was vofissta and a lot of other files that I had not seen. I have run the Hi-Jack this log ( sorry I don't have it to post here) and it appeared to be OK. I restarted computer and the internet numerous times and pop-ups were not occuring. I had left the internet on for 1 hour and all seems Ok. If I get a chance I will post the newest Hi-Jack this log, but I think that the Combo-fIx may have done the trick.

If you want me to look over I'm quite happy to.
Just let me know so that I can take another log from people waiting.

I thought I wouuld include logs to look at. If you can spot something I may have missed Please let me know

First the combofix log

ComboFix 08-02-25.2 - Storimans 2008-02-24 18:49:06.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.393 [GMT -6:00]
Running from: C:\Malware tools\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\Helper
C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\atssifov.ini
C:\WINDOWS\system32\Cache
C:\WINDOWS\system32\ccpyydmm.dll
C:\WINDOWS\system32\coflqiwa.ini
C:\WINDOWS\system32\dpiuxgho.ini
C:\WINDOWS\system32\lfgukjrm.dll
C:\WINDOWS\system32\lwnxevcl.ini
C:\WINDOWS\system32\mcrh.tmp
C:\WINDOWS\system32\mhrybmnc.dll
C:\WINDOWS\system32\nkhumash.dll
C:\WINDOWS\system32\nodlskpv.ini
C:\WINDOWS\system32\pbhelumi.ini
C:\WINDOWS\system32\pkudbrto.ini
C:\WINDOWS\system32\rfqkyghy.dll
C:\WINDOWS\system32\tbdkhcak.dll
C:\WINDOWS\system32\tftgorce.dll
C:\WINDOWS\system32\uiwbrisl.ini
C:\WINDOWS\system32\vofissta.dll
C:\WINDOWS\system32\vvyxx.ini
C:\WINDOWS\system32\vvyxx.ini2
C:\WINDOWS\system32\xxyvv.dll

.
((((((((((((((((((((((((( Files Created from 2008-01-25 to 2008-02-25 )))))))))))))))))))))))))))))))
.

2008-02-17 13:55 . 2007-12-04 07:04 837,496 --a--c--- C:\WINDOWS\system32\aswBoot.exe
2008-02-17 13:55 . 2004-01-09 03:13 380,928 --a------ C:\WINDOWS\system32\actskin4.ocx
2008-02-17 13:55 . 2007-12-04 06:54 95,608 --a------ C:\WINDOWS\system32\AvastSS.scr
2008-02-17 13:55 . 2007-12-04 08:55 94,544 --a------ C:\WINDOWS\system32\drivers\aswmon2.sys
2008-02-17 13:55 . 2007-12-04 08:56 93,264 --a------ C:\WINDOWS\system32\drivers\aswmon.sys
2008-02-17 13:55 . 2007-12-04 08:51 42,912 --a------ C:\WINDOWS\system32\drivers\aswTdi.sys
2008-02-17 13:55 . 2007-12-04 08:49 26,624 --a------ C:\WINDOWS\system32\drivers\aavmker4.sys
2008-02-17 13:55 . 2007-12-04 08:53 23,152 --a------ C:\WINDOWS\system32\drivers\aswRdr.sys
2008-02-17 13:25 . 2008-02-24 18:47 <DIR> d-------- C:\Malware tools
2008-02-17 13:08 . 2008-02-17 13:12 2,110 --a------ C:\WINDOWS\system32\tmp.reg
2008-02-17 11:49 . 2008-02-17 11:49 <DIR> d-------- C:\Program Files\Lavasoft
2008-02-17 11:49 . 2008-02-17 11:52 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-02-17 11:48 . 2008-02-17 11:48 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-16 19:20 . 2008-02-16 19:20 <DIR> d-------- C:\Program Files\Malware Removal Tool
2008-02-16 15:20 . 2008-02-16 15:20 127 --a------ C:\WINDOWS\system32\MRT.INI
2008-02-13 06:54 . 2008-02-13 06:54 40,448 --a------ C:\WINDOWS\system32\mljgfcy.dll.vir
2008-02-04 18:52 . 2008-02-16 14:48 <DIR> d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-01-31 18:44 . 2008-02-16 20:25 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-01-31 18:44 . 2008-01-31 18:44 1,409 --a------ C:\WINDOWS\QTFont.for
2008-01-31 18:43 . 2008-01-31 18:43 <DIR> d-------- C:\Program Files\iPod
2008-01-31 18:42 . 2008-01-31 18:43 <DIR> d-------- C:\Program Files\iTunes
2008-01-31 18:29 . 2008-01-31 18:29 <DIR> d-------- C:\Program Files\Apple Software Update
2008-01-31 18:28 . 2008-01-31 18:28 <DIR> d-------- C:\Program Files\Common Files\Apple
2008-01-31 18:28 . 2008-01-31 18:28 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Apple
2008-01-31 18:28 . 2007-09-06 13:28 30,336 --a------ C:\WINDOWS\system32\drivers\usbaapl.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-02-17 17:17 --------- d-----w C:\Program Files\ewido anti-malware
2008-02-17 02:38 --------- d-----w C:\Program Files\Common Files\Java
2008-02-01 00:33 --------- d-----w C:\Program Files\QuickTime
2008-01-13 02:35 --------- d-----w C:\Program Files\PokerStars
2007-12-18 01:33 783 ----a-w C:\DelUS.bat
2005-12-16 03:58 26,197,930 ----a-w C:\Documents and Settings\software\Webroot.Spy.Sweeper.4.5.7.656.zip
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 15:45 313472]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 01:56 15360]
"Registry Helper"="C:\Program Files\Registry Helper\RegistryHelper.exe" [ ]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe" [2005-06-03 02:52 36975]
"RemoteControl"="C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" [2003-10-31 18:42 32768]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50 155648]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [2003-05-08 10:00 49152]
"REGSHAVE"="C:\Program Files\REGSHAVE\REGSHAVE.exe" [2002-02-04 21:32 53248]
"SoundClips"="C:\Program Files\Sound Clips for Messenger\SoundClips.exe" [2006-07-16 08:45 165376]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 06:24 286720]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2007-12-04 07:00 79224]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" [2004-08-04 01:56 53760 C:\WINDOWS\system32\narrator.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\609548a5]
C:\WINDOWS\system32\vofissta.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2007-09-26 14:42 267064 C:\Program Files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
C:\WINDOWS\system32\dumprep 0 -k

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\OPSE reminder]
--a------ 2003-07-07 08:29 729088 C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"C:\\StubInstaller.exe"=
"C:\\Program Files\\LimeWire\\LimeWire 4.2.6\\LimeWire.exe"=
"C:\\WINDOWS\\system32\\LEXPPS.EXE"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\MSN Messenger\\livecall.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"C:\\Program Files\\iTunes\\iTunes.exe"=


.
Contents of the 'Scheduled Tasks' folder
"2008-02-23 19:47:14 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-02-24 19:06:09
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
.
**************************************************************************
.
Completion time: 2008-02-24 19:09:16 - machine was rebooted
ComboFix-quarantined-files.txt 2008-02-25 01:09:10
.
2008-02-16 21:20:47 --- E O F ---

********************************************************************************************************************************************


Next the HiJack this log after the combofix

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:03:31 PM, on 2/25/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Sound Clips for Messenger\SoundClips.exe
C:\Program Files\QuickTime\QTTask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\PROGRA~1\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Malware tools\Remove.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.msn.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SoundClips] C:\Program Files\Sound Clips for Messenger\SoundClips.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Registry Helper] "C:\Program Files\Registry Helper\RegistryHelper.Exe" /boot
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

--
End of file - 5483 bytes

Hi, you have done a good job, there are a few bits that need attention and I would like to run a couple of scans to pickup the loose ends.

Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.

You will now be presented with a screen similar to the one below:



5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here on your next reply.

----------------------------


1. Close any open browsers.

2. Open notepad and copy/paste the text in the quotebox below into it:

    File::

C:\WINDOWS\system32\mljgfcy.dll

C:\DelUS.bat

    Folder::



    Registry::

[-HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\609548a5]



    Driver::



    

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at "C:\ComboFix.txt"

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall



: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt

please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings
• In the scan settings make that the following are selected:
• Scan using the following Anti-Virus database:
• Extended (If available otherwise Standard)
• Scan Options:
• Scan Archives
• Scan Mail Bases
• Click OK
• Now under select a target to scan select My Computer
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.



:uninstall some programs:

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add remove programs
click on the following programs


Java and adobe reader

and click on remove

Reboot the computer

: Update Java :

Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to update.

• Download the latest version of Java(TM) SE Runtime Environment 6u4.
• Scroll down to where it says "Java Runtime Environment (JRE) 6 Update 4".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Then from your desktop double-click on the download to install the newest version.

: Update Adobe Reader
It looks like your version of Adobe Reader is out of date and you're vulnarable for infections.
Please download the newest version here:
http://www.adobe.com/uk/products/reader/

Please include new HJT log, malwarebytes log and kaspersky log
in your next post
Thanks dan

Thanks, so much for the help. Unfortunately I don't have the computer available to me after the last post, but the next time I do see it I will repeat the steps and include your last suggestions. We can close this for now and I will repost when I start up again. Again thanks !!

Thanks for letting me know, we haven't finished just yet, just because symptoms have cleared doesn't mean your system is clean.
So I will leave the thread open a few days to see if you get back, other wise you will have to make a fresh post into the forum again.
regards dan