any help would be appreciated.
Malware Removal Forums
my hijack this log-please help
1 min read
Katana
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.
Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.
Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.
Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
Gary R
Due to lack of response this topic is now closed.
If you still need help open a new thread in the Malware Removal forum and wait for a new helper.
If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal
Gary R