This thread's last reply is from February 20, 2008, 5:13 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:10 PM, on 1/21/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Sorry for the delay in a reply. If you still require help can you post a new HijackThis log please. Its been a few days since you've posted and something in it may have changed since then.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:21:20 PM, on 1/26/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Then double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you. Post that log in your next reply
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall
Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.
Ok, I have two computers.. One has XP service pack 2, and the one with the virus has XP service pack 1..
Oddly enough, Combo fix works on XP service pack 2, but can't get it to work on Xp service pack 1. I don't know if that's actually the problem, but I have seen that some software doesn't work on Service pack 1. I've tried to update service pack 1 to service pack 2, but keep getting an "Access is denied" error. Is there any other software I can try besides ComboFix?
The fact that SP1 is installed shouldn't have any bearing on being able to run ComboFix. But since you are having issues with it we'll try something else.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be found here: C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
OK, that seemed to work fine, here's two text files that occured. One before I selected "remove selected", and one afterwards before the computer was made to shutdown... file 1118 is before the removal, and 1619 is after the removal..
2. It seems you may have the Sony XPM DRM Rootkit installed on your System. Please read through these and let me know what you would like to do about it...
Yes, I did knowingly install the ask bar through webroot spyware software.. But, if any of those two are going to cause damage, rather than helping in any form, then yes, we can remove them...
OK... if you installed the ASK Toolbar intentionally thats fine... was just wondering.
As for the Sony RootKit...
1. Click on the Start button.
2. Click on the Run option.
3. In the Open: field type cmd /k sc delete $sys$aries and press the OK button.
4. Reboot your computer
5. Delete C:\Windows\system32\$sys$filesystem\aries.sys (Replace %WinDir% with the directory that Windows is installed on your computer)
The RootKit should now be taken care of.
Run HijackThis and click the Misc Tools button. Then the Uninstall Manager button. Then the Save List button. Save that list to your Desktop. Copy/paste the contents of the list in your next reply.
The cmd failed me, and I didn't see "aries.sys" in the place you told me to look... I did a search for that file, and there were no results to display..
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