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Please throw me a line

26 min read

This thread's last reply is from March 23, 2008, 1:06 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Whyme
January 21, 2008, 4:02 PM UTC
I can not find out what is wrong with me computer. When I run any detection tools--spybot or CA anti-virus nothin comes up or my computer will restart by it's self. Here is a copy of my hjt log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:20:39 AM, on 1/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Photo AIO Printer 924\dlccmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\windows\system\hpsysdrv.exe
C:\hjt.exe\htj.exe.exe

O2 - BHO: (no name) - {03F6AA19-68B4-49B4-BC03-B7343E826416} - (no file)
O2 - BHO: (no name) - {47D87BBA-F1C4-48AF-8892-67B5804BDA68} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {56F2DC22-5470-4A33-B185-58A439209EE4} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [HP Software Update] c:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM_ca.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://likechrist.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/vi ... ebscan.cab
O16 - DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} (Installer Class) - https://www49.wirelesssync.vzw.com/en/SyncInstall.cab
O16 - DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} (Office Update Installation Engine) - http://officeint.microsoft.com/officeupdate/content/opuc4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D3538D36-EEDA-4BC7-9C8D-8C1D066EBC56} (SonicActivator Class) - http://hp.sonic.com/SonicActivation.dll
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} -
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\
O20 - Winlogon Notify: mljji - C:\WINDOWS\
O20 - Winlogon Notify: pmnoljh - C:\WINDOWS\
O20 - Winlogon Notify: vtuusrs - C:\WINDOWS\
O20 - Winlogon Notify: winrvc32 - C:\WINDOWS\
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
askey127
January 22, 2008, 12:17 PM UTC
Whyme,
A few things to do first. Just one at a time.

First, you have a beta version of HiJackThis, and it's not installed correctly.
Please Start My Computer, Doubleclick on C:\,
Right button click on a yellow folder named hjt.exe and choose delete.
-----------------------------------------------
Download HJTInstall.exe and save to your Desktop.
  • Doubleclick HJTInstall.exe to install it.
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed, it will launch Hijackthis.
  • Just click the "X" in the upper right of the window to close it.

-----------------------------------------------------------
We need to rename HijackThis.exe to reveal.exe
Use My Computer (Windows Explorer) to go to the HiJackThis folder
In your case, the HiJackThis folder will be: C:\Program Files\Trend Micro\HijackThis\
(double click C:, then double click Program Files, double click Trend Micro, then double click the HijackThis folder)
In the top menu, click View, Details
Right button-click on the file named HijackThis.exe and select Rename.
Type in the new filename as reveal.exe
Hit <Enter> and close MyComputer
------------------------------------------------------------
Please download VundoFix.exe and Save to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
    Note: It is possible that VundoFix will encounter a file it cannot remove.
    In that case, VundoFix will run on reboot. Simply follow the above instructions again, starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
  • Please post the contents of C:\vundofix.txt

---------------------------------------------------
Get an Evaluation Log From SDFix
Download SDFix and save it to your Desktop.
  • Double click SDFix.exe and it will extract the files to %systemdrive% (Drive that contains the Windows Directory, typically C:\SDFix)
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • You will see several choices. (1,2,3,A,B,U,E)
    • Type A (we just want a log).
    • Hit Enter.
    • It will take a few minutes to complete the scan.
    • Wait till the log pops up.
  • Post me the log C:\SystemReport.txt please

-----------------------------------------------------------
Post a New HiJackThis Log
Reboot your computer. Start HijackThis ( reveal.exe).
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply, along with the contents of C:\SystemReport.txt and the contents of c:\Vundofix.txt.
askey127
Whyme
January 30, 2008, 1:03 AM UTC
My computer will stay on long enough to do the complete scan.
Once I start the scan it will run for about 30sec to a min. and just restart.
Can i do these procedures in safe mode?
Whyme
February 16, 2008, 2:09 PM UTC
VundoFix

VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 8:53:06 PM 1/24/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 9:11:28 PM 1/24/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 9:20:24 PM 1/24/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 10:07:45 PM 1/28/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 10:10:17 PM 1/28/2008

Listing files found while scanning....

C:\windows\system32\dcdsoeog.dll
C:\windows\system32\eopxkhpg.dll
C:\windows\system32\goeosdcd.ini
C:\windows\system32\gphkxpoe.ini
C:\windows\system32\gsdlbkhs.dll
C:\windows\system32\iconcjcu.ini
C:\windows\system32\iedvplwj.dll
C:\windows\system32\jirsbetm.ini
C:\windows\system32\jwlpvdei.ini
C:\windows\system32\mtebsrij.dll
C:\windows\system32\shkbldsg.ini
C:\windows\system32\ucjcnoci.dll

Beginning removal...

Attempting to delete C:\windows\system32\dcdsoeog.dll
C:\windows\system32\dcdsoeog.dll Has been deleted!

Attempting to delete C:\windows\system32\eopxkhpg.dll
C:\windows\system32\eopxkhpg.dll Has been deleted!

Attempting to delete C:\windows\system32\goeosdcd.ini
C:\windows\system32\goeosdcd.ini Has been deleted!

Attempting to delete C:\windows\system32\gphkxpoe.ini
C:\windows\system32\gphkxpoe.ini Has been deleted!

Attempting to delete C:\windows\system32\gsdlbkhs.dll
C:\windows\system32\gsdlbkhs.dll Has been deleted!

Attempting to delete C:\windows\system32\iconcjcu.ini
C:\windows\system32\iconcjcu.ini Has been deleted!

Attempting to delete C:\windows\system32\iedvplwj.dll
C:\windows\system32\iedvplwj.dll Has been deleted!

Attempting to delete C:\windows\system32\jirsbetm.ini
C:\windows\system32\jirsbetm.ini Has been deleted!

Attempting to delete C:\windows\system32\jwlpvdei.ini
C:\windows\system32\jwlpvdei.ini Has been deleted!

Attempting to delete C:\windows\system32\mtebsrij.dll
C:\windows\system32\mtebsrij.dll Has been deleted!

Attempting to delete C:\windows\system32\shkbldsg.ini
C:\windows\system32\shkbldsg.ini Has been deleted!

Attempting to delete C:\windows\system32\ucjcnoci.dll
C:\windows\system32\ucjcnoci.dll Has been deleted!

Performing Repairs to the registry.
Done!

VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 10:40:47 PM 1/28/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 11:16:03 PM 1/28/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 11:29:06 PM 1/28/2008

Listing files found while scanning....


VundoFix V6.7.7

Checking Java version...

Java version is 1.5.0.6
Old versions of java are exploitable and should be removed.

Java version is 1.5.0.11

Scan started at 11:38:16 PM 1/28/2008

Listing files found while scanning....

HiJackThis
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:22 PM, on 1/29/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Safe mode

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\reveal.exe.exe

O2 - BHO: (no name) - {03F6AA19-68B4-49B4-BC03-B7343E826416} - (no file)
O2 - BHO: (no name) - {47D87BBA-F1C4-48AF-8892-67B5804BDA68} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {56F2DC22-5470-4A33-B185-58A439209EE4} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM_ca.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://likechrist.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/vi ... ebscan.cab
O16 - DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} (Installer Class) - https://www49.wirelesssync.vzw.com/en/SyncInstall.cab
O16 - DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} (Office Update Installation Engine) - http://officeint.microsoft.com/officeupdate/content/opuc4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D3538D36-EEDA-4BC7-9C8D-8C1D066EBC56} (SonicActivator Class) - http://hp.sonic.com/SonicActivation.dll
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} -
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\
O20 - Winlogon Notify: mljji - C:\WINDOWS\
O20 - Winlogon Notify: pmnoljh - C:\WINDOWS\
O20 - Winlogon Notify: vtuusrs - C:\WINDOWS\
O20 - Winlogon Notify: winrvc32 - C:\WINDOWS\
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 6468 bytes
sdfix would not run
askey127
February 22, 2008, 11:46 AM UTC
whyme,
Sorry for the delay. Missed the notification.
Run any of these in SAFE MODE, but only if you must.
You will have to go into Normal Mode long enough to do the MalwareBytes Update.
-----------------------------------------------------------
Remove log items with HighjackThis. Start HijackThis (or reveal.exe).
Click Do System Scan Only. When the Scan is complete, Check the following entries:
(Some of these lines may be missing)
O2 - BHO: (no name) - {03F6AA19-68B4-49B4-BC03-B7343E826416} - (no file)
O2 - BHO: (no name) - {47D87BBA-F1C4-48AF-8892-67B5804BDA68} - (no file)
O2 - BHO: (no name) - {56F2DC22-5470-4A33-B185-58A439209EE4} - (no file)
O20 - Winlogon Notify: jkhhh - C:\WINDOWS\
O20 - Winlogon Notify: mljji - C:\WINDOWS\
O20 - Winlogon Notify: pmnoljh - C:\WINDOWS\
O20 - Winlogon Notify: vtuusrs - C:\WINDOWS\
O20 - Winlogon Notify: winrvc32 - C:\WINDOWS\
Make sure Every other window except HJT is closed (No other tabs showing in the bottom tray), and Click Fix Checked
Click the "X" in the upper right corner of the HiJackThis window to close it.
----------------------------------------------------------
Download and Install CCleaner
  • Download CCleaner from here . Choose the Slim version.
  • Double click on ccsetupXXX_slim.exe to start the installation of CCleaner. (XXX is the version number)
  • Click OK
  • Click Next
  • Click I agree
  • Click Next
  • Click Install
  • Once the installation has finished, click Finish

-----------------------------------------------------------
Set Options in CCleaner and run Cleaning Scan.
Open CCleaner if it's not already running.
( Do not use the Registry block to clean anything with this program. It is for experts only and it is risky).
  • Select Cleaner Settings.
    Check Internet Explorer, Windows Explorer, and System so that all items are checked. In the Advanced section, have a check only on Old PreFetch Data.
  • Click on the Options block on the left. Select Advanced.
    Uncheck Only delete files in Windows Temp folders older than 48 hours.
  • Set Cookie Retention.
    Click on the Options block on the left, then choose Cookies.
    Under the Cookies to delete pane, highlight any cookies you would like to retain permanently (those companies or sites with which you regularly visit or do business), and click the right arrow > to move them to the Cookies to keep pane.
  • Run Cleaning Scan. Click on the Cleaner block on the left. Choose the Windows tab.
    Click the Run Cleaner button. This process could take a while. When CCleaner shows how much has been removed, cleaning is finished.
-----------------------------------------------------------
Retrieve the Installed Programs List from CCleaner
Open CCleaner if it's not already running.
In the Left Pane, click Tools
Verify that Uninstall is highlighted in color, or click on it.
In the lower Right, click Save to Text File.
Pull down the arrow at the top of the Save dialog and choose Desktop as the location.
You can leave the filename as install.txt
Click Save
Exit CCleaner by clicking on the X button in the upper right of the CCleaner window.
----------------------------------------------------------------------------------
Run MalwareBytes' Anti-Malware
Please download the Installer and save to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to both Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
    (Go into Normal Mode and use the Update tab. It is fast.)
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location, and post the contents in your reply.
  • The log can also be found here if you need it : Start, All Programs, Malwarebytes' Anti-Malware, Logs
    The logs are named by date stamp

-----------------------------------------------------------
Post a New HiJackThis Log
Reboot your computer. Start HijackThis (or reveal.exe).
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply, along with CCleaner's install.txt and the Malwarebytes log.
askey127
Whyme
February 27, 2008, 2:07 AM UTC
askey127,
Thanks for the help. Take your time i am patient not going to bust a gasket or anything, you are helping me out.
So here are my file logs

ccleaner
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.9
Adobe Shockwave Player
ArcSoft Camera Suite 1.3
ArcSoft QuickDVD 2
AviSynth 2.5
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Creative 4
Canon Creative Pro
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities MyCamera
Canon Utilities MyCamera DC
Canon Utilities PhotoStitch
Canon Utilities RemoteCapture DC
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CCleaner (remove only)
CDDRV_Installer
CiD Help
Compaq Connections (remove only)
Cool Edit Pro 2.0
Cubis for Pocket PC
Customer Experience Enhancement
Data Fax SoftModem with SmartCP
Dell Photo AIO Printer 924
Destinations
DeviceManagementQFolder
DivX Web Player
DVDFab Platinum 4.0.1.0
EPSON Print CD
EPSON Printer Software
EPSON Stylus Photo R260 User's Guide
eTrust EZ Armor
exPressit S.E. 2.2
GemMaster Mystic
Hello (remove only)
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB888795)
Hotfix for Windows XP (KB891593)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB895961)
Hotfix for Windows XP (KB899337)
Hotfix for Windows XP (KB899510)
Hotfix for Windows XP (KB902841)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB909394)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
HP Boot Optimizer
HP DVD Play 2.1
HP Imaging Device Functions 7.0
HP Software Update
HP Support Overview
HP Web Helper
HPPhotoSmartExpress
HpSdpAppCoreApp
HPSU306Stub
J2SE Runtime Environment 5.0 Update 11
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro 9
Jasc Paint Shop Pro 9 GDI+ Patch
Jasc Paint Shop Pro 9.01 - (9.0.1.1)
Jasc Paint Shop Pro 9.01 Patch
Jasc Paint Shop Pro Studio GDI+ Patch
Jasc Paint Shop Pro Studio.01 , Dell Edition Patch
Java(TM) SE Runtime Environment 6 Update 1
KhalInstallWrapper
LightScribe 1.4.105.1
LimeWire 4.14.12
Logitech SetPoint
Lotus Notes 5.0 Connector (remove only)
Malwarebytes' Anti-Malware
Media Center Extender
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft ActiveSync 4.0
Microsoft Away Mode
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Money 2006
Microsoft Office Small Business Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 6.0 Parser (KB933579)
My HP Games
Nero 7 Ultra Edition
neroxml
NVIDIA Drivers
Otto
PC-Doctor 5 for Windows
Picasa 2
Power BibleCD 4.1
PowerDVD
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Rhapsody Player Engine
Road Runner PhotoShow 5
RoadRunner Rhapsody
Security Update for Microsoft .NET Framework 2.0 (KB928365)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
Symantec KB-DocID:2003093015493306
Symantec Technical Support Web Controls
Time Zone Data Update Tool for Microsoft Office Outlook
Ulead VideoStudio 8.0 SE VCD
Unload
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update Rollup 2 for Windows XP Media Center Edition 2005
WebFldrs XP
WinAVI Video Converter
WinAVIVideoConverter
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Windows XP Media Center Edition 2005 KB905589
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
WinRAR archiver
Wireless Sync Client

Malwarebytes' Anti-Malware 1.05
Database version: 414

Scan type: Quick Scan
Objects scanned: 48039
Time elapsed: 7 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\MS Juan (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Juan (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\FCOVM (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\CAC (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bszip.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ClickToFindandFixErrors_US.ico (Malware.Trace) -> Quarantined and deleted successfully.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:59:43 PM, on 2/26/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\xtras\mssysmgr.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\arservice.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\ehome\RMSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\HijackThis\reveal.exe.exe

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Road Runner PhotoShow Media Manager] C:\PROGRA~1\ROADRU~1\PHOTOS~1\data\xtras\mssysmgr.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM_ca.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://likechrist.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} -
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/vi ... ebscan.cab
O16 - DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} (Installer Class) - https://www49.wirelesssync.vzw.com/en/SyncInstall.cab
O16 - DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} (Office Update Installation Engine) - http://officeint.microsoft.com/officeupdate/content/opuc4.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D3538D36-EEDA-4BC7-9C8D-8C1D066EBC56} (SonicActivator Class) - http://hp.sonic.com/SonicActivation.dll
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O16 - DPF: {E9A7F56F-C40F-4928-8C6F-7A72F2A25222} -
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: dlcc_device - - C:\WINDOWS\system32\dlcccoms.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S30RP1.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 7868 bytes

My computer stayed on while I ran these programs, but when I rebooted-had IE open when I started hijckths it rebooted by itself. Just thought that would help.
askey127
February 27, 2008, 1:06 PM UTC
whyme,
-----------------------------------------------------------
Remove Program(s) with CCleaner
Open CCleaner. In the Left Pane, click Tools. Verify that Uninstall is highlighted in color, or click on it.
Click and Highlight the Following Programs, one at a time, and click the Run Uninstaller button for each one.
Wait for completion of each one before highlighting and Uninstalling the next.
Adobe Reader 7.0.9
J2SE Runtime Environment 5.0 Update 11
Java(TM) SE Runtime Environment 6 Update 1
Symantec KB-DocID:2003093015493306
Symantec Technical Support Web Controls
Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into Keeping the program.
-----------------------------------------------------------
Install New Adobe Reader and Java
You can download the new version of Free Adobe Reader here: http://www.adobe.com/products/acrobat/readstep2.html

Download the latest version of Java Runtime Environment(JRE), and install it to your computer. It is the 4th one down on the page, called Java Runtime Environment (JRE) 6 Update 4
Download it, choose save, and save it to your desktop.Then doubleclick it, and it will install the newest version of Java for you to use.
-----------------------------------------------------------
One of the things you might do for your own information is to check the integrity of the hard drive. If it's defective, it could cause all the symptoms you have.
You can test it like this:
First Sequence
Got to Start, Run and type cmd and hit <Enter>
When the command window comes up, type at the prompt :
chkdsk c:
hit <Enter> again.
Maximize the command window, and wait for the scan to finish. These scans can take quite a while.
Read the results carefully to see if it says that it found problems with your file system.
--------------------------------------------------------------------
Second Sequence
IF it has found any errors with your file system, it needs to run a different sequence on reboot to do repairs. It can't repair the file system while Windows is running.
DO NOT START THIS SEQUENCE UNLESS YOU CAN DO WITHOUT THE MACHINE FOR AN HOUR OR TWO.
It will not relinquish control until it is done. You cannot stop it, and it would be a mistake to pull the plug.

Go To Start, Run and type cmd
hit <Enter>
Type this black text into the command window at the prompt:
chkdsk c: /F <==notice the /F, with one space between c: and /F
hit <Enter>
You will get a message that the volume is locked, with a request to do the repair on Reboot.
Answer Y
Then type exit to close the Command window.
Go to Start, Turn Off Computer and choose Reboot
It will scan again when it boots up and make the repairs as the first part of the reboot process.
After it reboots, run the First Sequence again (without the /F parameter), and see if it still shows any File System Errors.

It's possible that the chkdsk c: /F sequence may have to be run on reboot twice to pick up everything.
If it repeatedly shows File System Errors, even after running the Second Sequence a couple of times, you can assume the hard drive is likely at fault.
-----------------------------------------------------------
Post a New HiJackThis Log
Reboot your computer. Start HijackThis.
Click Do System Scan and Save a Log File.
When the Scan is complete, select the whole log (Ctrl-A), copy and paste the log contents in a reply, along with notes on the results of the hard drive test.
askey127
askey127
March 23, 2008, 1:06 PM UTC
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