trojan.win32.obfuscated.gx

Hello everybody. Getting a popup that states the computer is infected with trojan.win32.obfuscated.gx and it will not go away. I have tried to do most everything that was asked in the "read this before posting". Spybot, AVG Antispyware, A2 squared antimalware, and a2 squared free. First time using HiJack This. Any help will be greatly appreciated. I am somewhat computer savvy (self taught so I don't know if what i do is right LOL )

Darla

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:10:32 PM, on 18/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\a-squared Anti-Malware\a2service.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.ca/0SEENCA/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common

Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: IE plugin - {FF5137B5-C506-4D9B-8682-E0BE4675B899} - C:\WINDOWS\pmspl.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [AutoTBar] C:\hp\bin\autotbar.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [mmtask] "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [zzz_ImInstaller_IncrediMail] C:\Documents and Settings\Owner\Local

Settings\Temp\ImInstaller\IncrediMail\incredimail_install[1].exe -startup -product IncrediMail
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [a-squared] "C:\Program Files\a-squared Anti-Malware\a2guard.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WeatherEye] C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common

Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Policies\Explorer\Run: [{DCBDB82B-07CE-1033-1128-020409020002}] "C:\Program Files\Common

Files\{DCBDB82B-07CE-1033-1128-020409020002}\Update.exe" te-110-12-0000073
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program

Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program

Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -

http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {02A2D714-433E-46E4-B217-7C3B3FAF8EAE} (ScrabbleCubes Control) -

http://www.worldwinner.com/games/v46/scrabblecubes/scrabblecubes.cab
O16 - DPF: {04063354-A10E-4427-A1EC-F3CC81587BC6} (Mines Control) -

http://www.worldwinner.com/games/v41/mines/mines.cab
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) -

http://sympatico.zone.msn.com/binFrameWork/v10/StagingUI.cab40641.cab
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) -

https://www.epost.ca/printing/smsx.cab
O16 - DPF: {18C3FD15-74F6-4280-9C98-3590C966B7B8} (SkillGam Control) -

http://www.worldwinner.com/games/v47/skillgam/skillgam.cab
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) -

http://downloads.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) -

http://www.worldwinner.com/games/v46/shared/FunGamesLoader.cab
O16 - DPF: {2C153C75-8476-434B-B3C3-57B63A3D1939} (Brickout Control) -

http://www.worldwinner.com/games/v48/brickout/brickout.cab
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) -

http://www.worldwinner.com/games/v50/pool/pool.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) -

http://sympatico.zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
O16 - DPF: {41D1977F-4161-4720-800F-EA4903983A38} (Jigsaw Genius Control) -

http://www.worldwinner.com/games/v43/jigsaw/jigsaw.cab
O16 - DPF: {4CCA4E80-9259-11D9-AC6E-444553544200} (FixController Control) -

http://h30155.www3.hp.com/ediags/dd/install/HPInstallMgr_v01_4.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

http://thechinchillacondo.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) -

http://sympatico.zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) -

http://www.worldwinner.com/games/v57/bjattack/bja.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) -

http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) -

http://www.worldwinner.com/games/v46/bejeweled/bejeweled.cab
O16 - DPF: {62969CF2-0F7A-433B-A221-FD8818C06C2F} (Blockwerx Control) -

http://www.worldwinner.com/games/v49/blockwerx/blockwerx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187907923234
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) -

http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {68A2C3BD-7809-11D3-8ACF-0050046F2F9A} (AXELPlayer Class) -

http://www.mindavenue.com/Downloads/AXELPlayerAX_Win32.cab
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} (FreeCell Control) -

http://www.worldwinner.com/games/v41/freecell/freecell.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1187907908281
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) -

http://www.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {94299420-321F-4FF9-A247-62A23EBB640B} (WordMojo Control) -

http://www.worldwinner.com/games/v46/wordmojo/wordmojo.cab
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) -

http://www.worldwinner.com/games/v57/cubis/cubis.cab
O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -

http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) -

http://sympatico.zone.msn.com/bingame/zpagames/zpa_txhe.cab42268.cab
O16 - DPF: {9BFC2253-B9D9-477E-9488-CA450232620D} (BinAg1 Class) -

https://nsprdnaaw-vip.aliant.net/wizlet/aliant/static/controls/WebflowActiveX.CAB
O16 - DPF: {A91FB93D-7561-4524-8484-5C27C8FA8D42} (WwLuxor Control) -

http://www.worldwinner.com/games/v49/luxor/luxor.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) -

http://www.worldwinner.com/games/v67/swapit/swapit.cab
O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) -

http://www.worldwinner.com/games/v41/hangman/hangman.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) -

http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} (Tilecity Control) -

http://www.worldwinner.com/games/v42/tilecity/tilecity.cab
O16 - DPF: {BB637307-92FA-47EC-B3F7-6969078673CC} (Royal Control) -

http://www.worldwinner.com/games/v45/royal/royal.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) -

http://game08.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {C93C1C34-CEA9-49B1-9046-040F59E0E0D8} (Paint Control) -

http://www.worldwinner.com/games/v43/paint/paint.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) -

http://sympatico.zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -

http://zone.msn.com/bingame/popcaploader_v10.cab
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} (GolfSol Control) -

http://www.worldwinner.com/games/v44/golfsol/golfsol.cab
O16 - DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} (WWSpades Control) -

http://www.worldwinner.com/games/v47/wwspades/wwspades.cab
O16 - DPF: {EF148DBB-5B6D-4130-B2A1-661571E86260} (Playtime Games Launcher) -

http://clubgames.pogo.com/online2/pogop/mahjong_escape_ancient/PTGameLauncher.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) -

http://walmart.pnimedia.com/upload/activex/v2_0_0_9/PCAXSetupv2.0.0.9.cab?
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) -

http://walmart.pnimedia.com/upload/activex/v2_0_0_10/PCAXSetupv2.0.0.10.cab?
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) -

http://www.worldwinner.com/games/v53/h2hpool/h2hpool.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2AAC0BBE-D1F1-48CF-8B35-73871114C45C}: NameServer = 198.164.30.62

198.164.4.62
O23 - Service: a-squared Anti-Malware Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\a-squared

Anti-Malware\a2service.exe
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company -

C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony

Shared\AVLib\Sptisrv.exe

--
End of file - 16362 bytes

Hi Darla.

Open the HijackThis log (located in C:\Program Files\Trend Micro\HijackThis folder).

Click on Format.

Uncheck this option: Word Wrap. Then post back this log.

In addition, please do the following:

1. Please download and install CCleaner Slim.
2. Once installed, double click on the desktop shortcut created.
3. On the leftmost column, click on Tools.
4. On the middle column, click on Uninstall.
5. At the bottom right hand corner, click on the Save to text file... button.
6. By default, it saves this file to C:\Program Files\CCleaner named install.txt. You may want to save it to your desktop to find it easily. Click Save.
7. Close CCleaner.

In your next reply, please post:

1. The HijackThis log
2. CCleaner install.txt

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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