win32/zlob

keep getting popups stating that I am infectrd than taking me to advertisement sites to purchase antimalware software. keeps getting security alerts that sends me to the advertisers. Also changed My ie toolbar showing "security toolbar 7.1. Have run antirus McGaffee and trogen hunter. still there. Appreciate any help.

Hijackthis logfile is

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:20:53 PM, on 9/24/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP Connections\6811507\Program\HP Connections.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Video ActiveX Access\iesmn.exe
C:\Program Files\Video ActiveX Access\imsmain.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Video ActiveX Access\iesmin.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/search/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/search/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1C3C4699-B285-475F-BE47-0B26088CE876} - C:\Program Files\Video ActiveX Access\iesplg.dll
O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Connections.lnk = C:\Program Files\HP Connections\6811507\Program\HP Connections.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8829 bytes

Hi! Welcome to the MWR forums.
My name is Scotty. I would be glad to take a look at your log and help you with solving any malware problems. HijackThis logs can take a while to research.
Please be patient and I'd be grateful if you would note the following:

• I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Please be patient as my posts to you have to be checked before I reply, so they make take longer.

Please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.
5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in a reply.

Thank you for your assistance.

save list from open uninstall list per instructions.

Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player ActiveX
Adobe Reader 7.0.9
Advanced WindowsCare 2.51 Personal
AVG Anti-Spyware 7.5
Azureus Vuze
Comcast Toolbar
Disney Fairies Screensaver
DivX
Enhanced Multimedia Keyboard Solution
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Hardware Diagnostic Tools
HijackThis 2.0.2
HP Connections (remove only)
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Core
HP Easy Setup - Frontend
HP On-Screen Caps/Num/Scroll Lock Indicator
HP Picasso Media Center Add-In
HP Total Care Advisor
HP Update
Insert Formatted Clipboard plugin for Windows Live Writer
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6
Java(TM) SE Runtime Environment 6 Update 1
JumpStart PreSchool
L&H TTS3000 British English
Lernout & Hauspie TruVoice American English TTS Engine
McAfee SecurityCenter
Microsoft Dictation
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Speech Recognition Engine 4.0 (English)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
muvee autoProducer 5.0
My HP Games
NVIDIA Drivers
OpenOffice.org 2.2
Python 2.4.3
Realtek High Definition Audio Driver
Rhapsody
Rhapsody Player Engine
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Excel 2007 (KB936509)
Security Update for Office 2007 (KB934062)
Security Update for Office 2007 (KB936514)
Security Update for the 2007 Microsoft Office System (KB936960)
Soft Data Fax Modem with SmartCP
TrojanHunter 5.0
Update for Office 2007 (KB932080)
Update for Office 2007 (KB934391)
Update for Office 2007 (KB934393)
Update for Word 2007 (KB934173)
Virtual Hypnotist 5.51
Windows Live Writer (Beta)
WinRAR archiver
Yahoo! Toolbar for Internet Explorer

Hi

Unfortunately, as you have a Vista, we're doing this the manual way, so buckle up and let us begin.

End malicious processes: (if they are present)

1. Press the CTRL+ALT+DEL keys simultaneously to open Task Manager
2. Click on the Processes tab to show running processes
3. Find imsmain.exe and click on it
4. Click End Process
5. Repeat steps 4 & 5 for each of the following processes: (if present)
   
   iesmn.exe <---two of these
   
6. Close Task Manager

Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present):

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {1C3C4699-B285-475F-BE47-0B26088CE876} - C:\Program Files\Video ActiveX Access\iesplg.dll
O3 - Toolbar: Protection Bar - {F06E2ABE-3A50-4079-BE25-FC100D9EAA25} - C:\Program Files\Video ActiveX Access\iesbpl.dll
O4 - HKLM\..\Policies\Explorer\Run: [rare] C:\Program Files\Video ActiveX Access\imsmain.exe
O4 - HKLM\..\Policies\Explorer\Run: [user32.dll] C:\Program Files\Video ActiveX Access\iesmn.exe

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit HijackThis.

Reboot into SAFE MODE

By pressing the F8 key right when Windows starts, usually right after you hear your computer
beep when you reboot it (some versions of windows will display 'Starting Windows' with a grey progress bar)
you will be brought to a menu where you can choose to boot into safe mode.

If it does not work on the first try, reboot and try again, as you have to be quick when you press it.

I have found that during boot up, right after the computer displays the equipment , memory, etc
installed on your computer, if you start lightly tapping the F8 key, the system will usually display the menu.

Navigate to and delete the following folder (if they are present):

C:\Program Files\Video ActiveX Access

Make sure AVG-AntiSpyware is up-to-date before running the next step. Read through the instructions carefully, to ensure a report is generated.

• Click on Recommended actions, and set to Quarantine.

[*]How to scan

• Check all options.

[*]Possibly unwanted software.

• Check all options.

[*]Reports

• Check Do not automatically generate reports after every scan.

[*]What to scan

• Check Scan every file.

[/list]
[*]Click on the Scan tab.

• Click on Complete System Scan and the scan will begin.
• When the scan has finished
  
  • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
  • At the bottom of the window click on the Apply all Actions button.

[/list]
[/list]
Note: Don't save the report before you hit the Apply action button.

Close AVG Anti-Spyware.

AVG will save a report in the following location C:\Program Files\Grisoft\AVG anti-spyware 7.5\Reports

Reboot back into Normal Mode, and scan with HijackThis again, posting the new log in your next reply with the AVG report, and tell me how your computer is behaving now.

Thank you so much for your help. I know that I didn't finish the posting that you requested; but the problem seems to be solved. Again, thanks so very much.

Hi

Just so we can be sure, why dont you post the AVG report and a new HijackThis log?

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

You can help support this site from this link :
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Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.