Have I got a Problem?

Hi,
I use several antispyware and nod32 antivirus. I have been getting confilicting reports.

a squared showed a trojan.win32.agent.awa warning which none of my other security software showed.

I also did a free online kaspesky virus scan which showed several viruses which are not shown with my nod32 and could not remove as kaspersky only scan and not remove via their free scan.,

Could you please check my hijackthis log and tell me if I am infected please.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:58:15, on 28/08/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\CtHelper.exe
C:\Windows\System32\CTXFIHLP.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Windows\System32\CTXFISPI.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Comodo\CBOClean\BOC425.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Eset\nod32kui.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adsl24.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ExtraTorrent Toolbar - {3DA353C2-FE7F-428C-B494-791DCDAF516E} - C:\PROGRA~1\EXTRAT~1\EXTRAT~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Microsoft Office Outlook 2003.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5102/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 11443 bytes


Thanks

Mervyn

Hi mervyn,

Can you post the A2 log report which shows the detection?
I'd like to see the filename and path of the infected file, e.g.: C:\Windows\virus.exe

Also please post the Kaspersky log, if you no longer have it, then please re-scan using these instructions:

Open Kaspersky Online Scanner in Internet Explorer

You will be prompted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT and then Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:
  Select My Computer
• The program will start to scan your system.
• Once the scan is complete, click on the Save as Text button and save the file to your desktop

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the license, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license is accepted, reset to 100%.

Now open HijackThis, select Open the Misc Tools section
Press the Open Uninstall Manager... button, then press Save list...
Save the Uninstall log to your Desktop and include a copy in your next response.
Now press Back and Scan and then Save log to create and save a new HijackThis log.

Once complete, please post the A2 detection information, the Kaspersky log, the uninstall list and a new HijackThis log.

Hi Silver,

At the moment Kaspersky online scanner web page is unreadable.

Something has happened to it and it is full of gobbledegook.

I will try again later and post the scan results.

Also what do you mean by A2 scan? Are you referring to a-squared?

Will update you soonest.

Thanks for your help

Mervyn

Hi Silver,
Here are the logs that you requested.

For some reason I cannot open a squared quarantine list as it saves it as a .DAT file.


Here is my Kaspersky Scan:


-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, August 31, 2007 10:09:53 AM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 31/08/2007
Kaspersky Anti-Virus database records: 400642
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan Statistics:
Total number of scanned objects: 98106
Number of viruses found: 2
Number of infected objects: 5
Number of suspicious objects: 0
Duration of the scan process: 01:14:21

Infected Object Name / Virus Name / Last Action
C:\Program Files\AskTBar\bar\1.bin\A5POPSWT.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.az skipped
C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.az skipped
C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL Infected: not-a-virus:AdTool.Win32.MyWebSearch.az skipped
C:\Program Files\ESET\cache\CACHE.NDB Object is locked skipped
C:\Program Files\ESET\logs\virlog.dat Object is locked skipped
C:\Program Files\ESET\logs\warnlog.dat Object is locked skipped
C:\Program Files\InstallShield Installation Information\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{40BF1E83-20EB-11D8-97C5-0009C5020658}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{7655E113-C306-11D9-A373-0050BAE317E1}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{ADD5DB49-72CF-11D8-9D75-000129760D75}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{B7A0CE06-068E-11D6-97FD-0050BACBF861}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{D36DD326-7280-11D8-97C8-000129760CBE}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{D5A9B7C0-8751-11D8-9D75-000129760D75}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{E3D04529-6EDB-11D8-A372-0050BAE317E1}\setup.ilg Object is locked skipped
C:\Program Files\InstallShield Installation Information\{EDE721EC-870A-11D8-9D75-000129760D75}\setup.ilg Object is locked skipped
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ecb0416d37fa92e52f53d7d3093c12f6_09d3f5e4-b3b8-427a-a70a-7ee61f8cd79a Object is locked skipped
C:\ProgramData\Microsoft\Windows\DRM\Cache\Indiv01.tmp Object is locked skipped
C:\ProgramData\Microsoft\Windows\DRM\drmstore.hds Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_D644_D511_44D4_F569\dfsr.db Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_D644_D511_44D4_F569\fsr.log Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_D644_D511_44D4_F569\fsrtmp.log Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Messenger\[removed]\SharingMetadata\Working\database_D644_D511_44D4_F569\tmp.edb Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Messenger\[removed]\SharingMetadata\pending.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Outlook\Outlook.pst Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012007083120070901\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\History\Low\History.IE5\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\History\Low\History.IE5\MSHist012007083120070901\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows Defender\FileTracker\{DADEF96E-37D8-463B-87FF-416786ED2B22} Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows Live Contacts\[removed]\real\members.stg Object is locked skipped
C:\Users\Grandad\AppData\Local\Microsoft\Windows Live Contacts\[removed]\shadow\members.stg Object is locked skipped
C:\Users\Grandad\AppData\Local\Mozilla\Firefox\Profiles\gr9mue9p.default\Cache\_CACHE_001_ Object is locked skipped
C:\Users\Grandad\AppData\Local\Mozilla\Firefox\Profiles\gr9mue9p.default\Cache\_CACHE_002_ Object is locked skipped
C:\Users\Grandad\AppData\Local\Mozilla\Firefox\Profiles\gr9mue9p.default\Cache\_CACHE_003_ Object is locked skipped
C:\Users\Grandad\AppData\Local\Mozilla\Firefox\Profiles\gr9mue9p.default\Cache\_CACHE_MAP_ Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH1269.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH1D52.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH27A0.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH31BE.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH3C3A.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IH7AE.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\IHFCE4.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\Low\~DFBD3B.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\Low\~DFBD48.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\~DF3577.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\~DFB4BF.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\~DFB4C7.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\~DFBABC.tmp Object is locked skipped
C:\Users\Grandad\AppData\Local\Temp\~DFBAC4.tmp Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Microsoft\Windows\Cookies\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Microsoft\Windows\Cookies\Low\index.dat Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\cert8.db Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\history.dat Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\key3.db Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\parent.lock Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\search.sqlite Object is locked skipped
C:\Users\Grandad\AppData\Roaming\Mozilla\Firefox\Profiles\gr9mue9p.default\urlclassifier2.sqlite Object is locked skipped
C:\Users\Grandad\ntuser.dat Object is locked skipped
C:\Users\Grandad\ntuser.dat.LOG1 Object is locked skipped
C:\Users\Grandad\ntuser.dat.LOG2 Object is locked skipped
C:\Users\Grandad\ntuser.dat{be86e14e-5709-11dc-a34e-001bfca3d9c3}.TM.blf Object is locked skipped
C:\Users\Grandad\ntuser.dat{be86e14e-5709-11dc-a34e-001bfca3d9c3}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Users\Grandad\ntuser.dat{be86e14e-5709-11dc-a34e-001bfca3d9c3}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Users\Mervyn\My Documents\Downloads\Adobe Photoshop CS3 EXTENDED [WORKING 100%]\Photoshop CS3 Extended.iso/WORKING Keygen/keygen.exe Infected: Trojan-Dropper.Win32.Small.awz skipped
C:\Users\Mervyn\My Documents\Downloads\Adobe Photoshop CS3 EXTENDED [WORKING 100%]\Photoshop CS3 Extended.iso ISO image: infected - 1 skipped
C:\Users\Public\Recorded TV\TempRec\TempSBE\MSDVRMM_1154807145_74317824_24966 Object is locked skipped
C:\Users\Public\Recorded TV\TempRec\TempSBE\MSDVRMM_1154807145_851968_25207 Object is locked skipped
C:\Users\Public\Recorded TV\TempRec\TempSBE\SBE1B0E.tmp Object is locked skipped
C:\Users\Public\Recorded TV\TempRec\TempSBE\SBE1D21.tmp Object is locked skipped
C:\Users\Public\Recorded TV\TempRec\{12B64357-FDCA-4CE9-87E8-CA67993F6B97}.TmpSBE Object is locked skipped
C:\Users\Public\Recorded TV\TempRec\{6955F76C-B3A7-401A-9213-9348231DC228}.TmpSBE Object is locked skipped
C:\Windows\Debug\PASSWD.LOG Object is locked skipped
C:\Windows\Debug\sam.log Object is locked skipped
C:\Windows\Debug\WIA\wiatrace.log Object is locked skipped
C:\Windows\Internet Logs\fwdbglog.txt Object is locked skipped
C:\Windows\Internet Logs\fwpktlog.txt Object is locked skipped
C:\Windows\Internet Logs\GRANDAD-PC.ldb Object is locked skipped
C:\Windows\Internet Logs\IAMDB.RDB Object is locked skipped
C:\Windows\Internet Logs\tvDebug.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.log Object is locked skipped
C:\Windows\Logs\CBS\CBS.persist.log Object is locked skipped
C:\Windows\Logs\DPX\setupact.log Object is locked skipped
C:\Windows\Logs\DPX\setuperr.log Object is locked skipped
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe.config Object is locked skipped
C:\Windows\Panther\UnattendGC\diagerr.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\diagwrn.xml Object is locked skipped
C:\Windows\Panther\UnattendGC\setupact.log Object is locked skipped
C:\Windows\Panther\UnattendGC\setuperr.log Object is locked skipped
C:\Windows\security\database\secedit.sdb Object is locked skipped
C:\Windows\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 Object is locked skipped
C:\Windows\System32\catroot2\edb.log Object is locked skipped
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Object is locked skipped
C:\Windows\System32\config\COMPONENTS Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG1 Object is locked skipped
C:\Windows\System32\config\COMPONENTS.LOG2 Object is locked skipped
C:\Windows\System32\config\DEFAULT Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG1 Object is locked skipped
C:\Windows\System32\config\DEFAULT.LOG2 Object is locked skipped
C:\Windows\System32\config\SAM Object is locked skipped
C:\Windows\System32\config\SAM.LOG1 Object is locked skipped
C:\Windows\System32\config\SAM.LOG2 Object is locked skipped
C:\Windows\System32\config\SECURITY Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG1 Object is locked skipped
C:\Windows\System32\config\SECURITY.LOG2 Object is locked skipped
C:\Windows\System32\config\SOFTWARE Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG1 Object is locked skipped
C:\Windows\System32\config\SOFTWARE.LOG2 Object is locked skipped
C:\Windows\System32\config\SYSTEM Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG1 Object is locked skipped
C:\Windows\System32\config\SYSTEM.LOG2 Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TM.blf Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000001.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000002.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000003.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{250834B7-750C-494d-BDC3-DA86B6E2101B}.TMContainer00000000000000000004.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{be86e133-5709-11dc-a34e-001bfca3d9c3}.TxR.0.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{be86e133-5709-11dc-a34e-001bfca3d9c3}.TxR.1.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{be86e133-5709-11dc-a34e-001bfca3d9c3}.TxR.2.regtrans-ms Object is locked skipped
C:\Windows\System32\config\TxR\{be86e133-5709-11dc-a34e-001bfca3d9c3}.TxR.blf Object is locked skipped
C:\Windows\System32\LogFiles\Scm\SCM.EVM Object is locked skipped
C:\Windows\System32\LogFiles\WUDF\WUDFTrace.etl Object is locked skipped
C:\Windows\System32\restore\MachineGuid.txt Object is locked skipped
C:\Windows\System32\spool\SpoolerETW.etl Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagerr.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\diagwrn.xml Object is locked skipped
C:\Windows\System32\sysprep\Panther\setupact.log Object is locked skipped
C:\Windows\System32\sysprep\Panther\setuperr.log Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\8A94AF24F162D580E3D9889344A3A317.mof Object is locked skipped
C:\Windows\System32\wbem\AutoRecover\E478A5DB75C9721E744C05D78DBACFD3.mof Object is locked skipped
C:\Windows\System32\wbem\Logs\WMITracing.log Object is locked skipped
C:\Windows\System32\wbem\repository\INDEX.BTR Object is locked skipped
C:\Windows\System32\wbem\repository\MAPPING1.MAP Object is locked skipped
C:\Windows\System32\wbem\repository\MAPPING2.MAP Object is locked skipped
C:\Windows\System32\wbem\repository\OBJECTS.DATA Object is locked skipped
C:\Windows\System32\winevt\Logs\Antivirus.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Application.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\DFS Replication.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\HardwareEvents.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Internet Explorer.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Key Management Service.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Media Center.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Bits-Client%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-CodeIntegrity%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-DPS%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnosis-PLA%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Networking%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Diagnostics-Performance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DiskDiagnosticDataCollector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-DriverFrameworks-UserMode%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-GroupPolicy%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-International%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Kernel-WHEA.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-LanguagePackSetup%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-MUI%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-NetworkAccessProtection%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ParentalControls%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Program-Compatibility-Assistant%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReadyBoost%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-ReliabilityAnalysisComponent%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Admin.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RemoteAssistance%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Detector%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Exhaustion-Resolver%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Resource-Leak-Diagnostic%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-RestartManager%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-TaskScheduler%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-UAC-FileVirtualization%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-WindowsUpdateClient%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Microsoft-Windows-Winsock-WS2HELP%4Operational.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\ODiag.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\OSession.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Security.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\Setup.evtx Object is locked skipped
C:\Windows\System32\winevt\Logs\System.evtx Object is locked skipped
C:\Windows\Tasks\SCHEDLGU.TXT Object is locked skipped
C:\Windows\Temp\ZLT04991.TMP Object is locked skipped
C:\Windows\Temp\ZLT061b9.TMP Object is locked skipped
C:\Windows\WindowsUpdate.log Object is locked skipped
C:\Windows\winsxs\x86_microsoft-windows-n..n_service_datastore_31bf3856ad364e35_6.0.6000.16386_none_cef7ceb03914a67f\dnary.xsd Object is locked skipped

Scan process completed.


Here is my Hijackthis uninstall list:

3DMark06
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware 2007
Adobe Flash Player Plugin
Adobe Reader 8.1.0
ArcSoft Media Card Companion
ArcSoft PhotoBase 4.5
ArcSoft PhotoImpression 4
ArcSoft PhotoPrinter 4
ArcSoft PhotoStudio 5.5
ArcSoft Software Suite
Ask Toolbar
a-squared Free 3.0
AVG Anti-Rootkit Free
AVG Anti-Spyware 7.5
BitTorrent 5.0.8
BOClean
Canon ScanGear Starter
CanoScan Toolbox Ver4.9
CCleaner (remove only)
Creative MediaSource 5
DVD Suite
EPSON Attach To Email
EPSON Easy Photo Print
EPSON File Manager
EPSON Print CD
EPSON Printer Software
EPSON Scan Assistant
EPSON Web-To-Page
ESET Online Scanner
ExtraTorrent Toolbar v2.0
Google Earth
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Updater
HijackThis 2.0.2
J2SE Runtime Environment 5.0 Update 10
Kaspersky Online Scanner
LightScribe Applications
LightScribe Diagnostic Utility
Manual CanoScan LiDE 25
MCE Software Encoder 1.0
MediaShow 3.0
Mesh Online
Microsoft Office Professional Edition 2003
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Mozilla Firefox (2.0.0.6)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Nero 7 Essentials
neroxml
NOD32 antivirus system
Norton Security Scan
NVIDIA Drivers
OpenAL
PhotoNow! 1.0
Power2Go 5.0
PowerBackup 2.5
PowerDirector Express
PowerDVD
PowerDVD Copy 1.0
PowerISO
PowerProducer
RealPlayer
Realtek High Definition Audio Driver
Registry Mechanic 6.0
ScanSoft OmniPage SE 4.0
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Sound Blaster X-Fi
Spelling Dictionaries Support For Adobe Reader 8
Spybot - Search & Destroy 1.4
Spyware Doctor 5.0
SUPERAntiSpyware Free Edition
Windows Live Messenger
WinZip
ZoneAlarm

Here is my Hijackthis File:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:24:32, on 31/08/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\CtHelper.exe
C:\Windows\System32\CTXFIHLP.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Windows\System32\CTXFISPI.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Comodo\CBOClean\BOC425.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil9d.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adsl24.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: ExtraTorrent Toolbar - {3DA353C2-FE7F-428C-B494-791DCDAF516E} - C:\PROGRA~1\EXTRAT~1\EXTRAT~1.DLL
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AAWTray] C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Microsoft Office Outlook 2003.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5102/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exe
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 11461 bytes


Thanks for your help.


Mervyn

Hi mervyn,

Kaspersky has detected this file, please delete it:

C:\Users\Mervyn\My Documents\Downloads\Adobe Photoshop CS3 EXTENDED [WORKING 100%]\Photoshop CS3 Extended.iso

It has also detected files associated with Ask Toolbar, I recommend you remove it.
To do so, open Start->Control Panel->Programs and Features, find Ask Toolbar and remove it.

I also recommend you remove these programs via Programs and Features:
BitTorrent 5.0.8 <- Files obtained via P2P file sharing software very often contain malware
ExtraTorrent Toolbar v2.0 <- as above
J2SE Runtime Environment 5.0 Update 10 <- This is outdated and now a security risk, get the latest Java Runtime (Java 6 Update 2) from here.

Do you know what the program called Mesh online is?

You also have a lot of protection software installed. NOD32 antivirus and Zone Alarm firewall are excellent choices. The problem is that you have 8 antispyware programs installed which is excessive and may be slowing down your system without improving your security.

I recommend you use one antispyware program with real-time protection, such as BOClean or the paid-for version of AVG Antispyware, and keep one which scans on demand, such as Ad-Aware or Spybot and remove the rest.

If you regularly scan with one antivirus, one antispyware and an online scanner like Kaspersky's then there isn't much benefit in having any further scanners on board. A good addition to this would be WinPatrol to keep an eye on startup programs and other auto-start areas. If you have any questions about this then let me know, I'll give you some more recommendations when we're done.

------------------------------------------------------------------------

We need to temporarily disable some of your protection software now so we can make changes using HijackThis:

Temporarily disable SUPERAntiSpyware

• Right-click the SUPERAntiSpyware taskbar icon and find Enable Real-Time Protection
• If this item has a check-mark next to it, select it to disable real-time protection
• Protection will automatically be re-enabled when your computer is rebooted

Temporarily disable Spyware Doctor
Open Spyware Doctor, click the OnGuard button on the left side, press Click to deactivate OnGuard and OK the prompt
OnGuard will now be deactivated for 15 minutes, either complete the HijackThis instructions within that time or repeat this procedure

Then, open HijackThis, choose Do a system scan only and place a checkmark next to the following lines:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
F3 - REG:win.ini: load=
F3 - REG:win.ini: run=
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

If you removed Ask Toolbar, ExtraTorrent Toolbar and/or Bittorrent then you can check any of these entries that remain as appropriate:

R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (Ask Toolbar)
O2 - BHO: Ask Search Assistant BHO - {9CB65201-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (Ask Toolbar)
O2 - BHO: Ask Toolbar BHO - {FE063DB1-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (Ask Toolbar)
O3 - Toolbar: Ask Toolbar - {FE063DB9-4EC0-403e-8DD8-394C54984B2C} - C:\Program Files\AskTBar\bar\1.bin\ASKTBAR.DLL (Ask Toolbar)
O3 - Toolbar: ExtraTorrent Toolbar - {3DA353C2-FE7F-428C-B494-791DCDAF516E} - C:\PROGRA~1\EXTRAT~1\EXTRAT~1.DLL ExtraTorrent Toolbar
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized Bittorrent

Then close all open windows apart from HijackThis, press Fix checked, OK the prompt and close HijackThis.

------------------------------------------------------------------------

Once complete, please post a new HijackThis log and let me know how your computer is running.

Hi Silver,

Mesh Online is My Desktop Manufacturer and links me and my computer to Mesh if I have a hardware problem.


I have uninstalled all that you recommend and have just BoClean and Ad-Aware.

Although Super Antispyware just refuses to go. Although I uninstalled via Control Panel there are files left which refuse to be deleted.
It also still appears on a re-boot.

Spyware Doctor has also gone.

I have check fix on the hijackthis lines that you ask and all have disappeared apart from:

R0 - Hklm\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

I have re-scanned and checked this several times but refuses to go

I have not given my computer a good test since removing but please find my recent hijack this file below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 13:40:51, on 31/08/2007
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\CtHelper.exe
C:\Windows\System32\CTXFIHLP.EXE
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Windows\System32\CTXFISPI.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\Eset\nod32kui.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adsl24.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BOC-425] C:\PROGRA~1\Comodo\CBOClean\BOC425.exe
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AAWTray] C:\Program Files\Lavasoft\Ad-Aware 2007\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Power2GoExpress] "C:\Program Files\CyberLink\Power2Go\Power2GoExpress.exe" /Startup
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Startup: Microsoft Office Outlook 2003.lnk = ?
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\ArcSoft\Media Card Companion\MCC Monitor.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5102/mcfscan.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: BOCore - COMODO - C:\Program Files\Comodo\CBOClean\BOCORE.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTAudSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe

--
End of file - 9657 bytes

I hope that this is a little better and advise on the ones that will not disappear.

Thanks once again.

Mervyn

Hi mervyn,

Your log is looking good, and don't worry about that entry that doesn't go - it's fine to leave it as it is.

Regarding SUPERantispyware, it's best to use the automatic uninstaller so I recommend you re-install the program and then try uninstalling it again to see if that resolves the problem.

Please give that a go and let me know how you get on. Also, give your computer a test and let me know how it's running.

Hi Silver,

Thanks very much for your help.

It may be a couple of days before I let you know how things are going.

Have to give my wife a bit of support after she lost her mother and it is the scattering of her ashes tomorrow so may be Sunday before I get back in touch.


Take care and thanks.

Mervyn

Hi mervyn,

Sorry to hear about the bad news - my condolences.

You're most welcome and we'll continue any time you are ready.

mervyn,

If this thread is closed when you return don't worry, just let me know by Private Message or post a new thread and we'll continue.

This topic is now closed due to inactivity. If you wish it to be reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

If it has been 10 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

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Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.