This thread's last reply is from September 17, 2007, 3:24 PM UTC. Software, malware, and removal-tool
advice below may be out of date — treat specific steps and download links with caution.
Sorry to intervine. Do not follow the following instructions.
Now navigate to this folder
C:\Documents and Settings\Debda\Application Data\Mozilla\Profiles\default\xq85bfr6.slt\Mail\mail.uk2.net\Inbox/
and delete everything in there.
Do the same in this folder
C:\Documents and Settings\Debda\Application Data\Qualcomm\Eudora\attach
Hi
My fault for the earlier postings.
Can I ask which email client you are using now? Is it Mozilla or Eudora? Is one of them an old application you used to use?
First of all, we need to empty the Quarantine folder within Norton. I believe you may be able to do that via the
View History option in the left pane once you have opened Norton Anti-virus.
If that is correct, delete all the items in there. If not let me know and we will try a different approach.
I'm sorry for the delay - there has been a death in the family. I went in to see the latest posting and it said it had been removed. Can I still proceed?
Follow the post above my last one, 7.57 on the 3rd. If you wish to wait a bit longer, I will understand.
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