This should get rid of theat pesky but safely locked up trojan.
This is what AVG says about how to get rid of the stuff in the Virus-Vault.
You can do it selectively from AVG Virus Vault program -> select files -> delete. Or you can delete all AVG Virus Vault contents in one go: - Open the AVG Control Center program -> right click on "AVG Virus Vault" tab -> choose "Empty vault".
Let me know if you had any problems with it.
As your computer seems clean I would like you to clean up some of the tools we have used during the cleanup. They are not suitable for day to day use and can be dangerous if misused.
Delete the following folders (most of them are probably on your desktop.):
and the following files
(if it exists)
and any other possible files in C:\ that start with Combofix.
Also delete logs that you have on your desktop and that are the result of the scans we ran. They are not dangerous but they clutter up your desktop.
This is a good time to clear your existing system restore points and establish a new clean restore point:
- Go to Start > All Programs > Accessories > System Tools > System Restore
- Select Create a restore point, and Ok it.
- Next, go to Start > Run and type in cleanmgr
- Select drive will open. Click OK
- Either a scan will open up and take a few minutes or it will go directly to Disk Cleanup for ...
- Select the More options tab
- Find System Restore. Click Clean up
Next Set correct settings for files that should be hidden in Windows XP
- Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
- Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
- If unchecked please checkHide protected operating system files (Recommended)
- If necessary check "Display content of system folders"
- If necessary Uncheck Hide file extensions for known file types.
- Click OK
Your computer now seems to be clean. Therefore please
- Clean out Temporary Files etc. Download System Security Suite from http://www.igorshpak.net/software/3ssetup104.zip. Extract it from the zip file into a folder and double click on sss.exe. Please check the following check-boxes under the Items to Clear tab:
Next click 'Clear Selected Items'. Reboot when prompted. It is a good idea to do this every few weeks as a lot of junk collects there over time.
- Under Internet Explorer
- Under My Computer
- Recycle Bin
- Run (Menu)
- Search History
- Temporary Files
- if you are using Intrnet Explorer v. 6
Make your Internet Explorer more secure - This can be done by following these simple instructions:
There are good reasons to upgrade to Internet Explorer v. 7. Do look into this. You can find a lot of information about it on Microsofts website.
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialise and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
- Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
- Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Once a day is a good idea). If you do not update your anti virus software it will not be able to catch new variants that come out.
- Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. Windows Firewall is not recomended.
Be restrictive with granting access to the internet. If you are unsure if the program really needs the access, test it by denying the access and see if this has any negative effects. If not, make the block permanent.
- Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems.
- Visit Microsoft's Windows Update Site Frequently or better yet set computer for automatic updates.
- Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
- Read and follow the sugestions given at this web site by Miekiemoes http://users.telenet.be/bluepatchy/miek ... ntion.html that will give you more information on some of the points above.
Follow this list and your potential for being infected again will reduce dramatically.
Let me know how things are running. Any problems.
Good luck and clean computing.
If I have been able to help you I am happy