This is a read-only archive of malwareremoval.com. No new posts or registrations. Privacy Page
Malware Removal Forums

new htl - help!! Ive tried everything

18 min read

This thread's last reply is from June 15, 2007, 6:19 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

cubfan1247
June 2, 2007, 5:54 PM UTC
Logfile of HijackThis v1.99.1
Scan saved at 12:47:05 PM, on 6/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsrw.exe
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\PROGRA~1\CHARTE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [bwtwhehq.exe] C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\cpjfihsm.dll",realset
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178980477009
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Charter High-Speed Security Suite (BackWeb Plug-in - 3528733) - BackWeb Technologies Inc. - C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FSBWSYS - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

[/img]
Blade81
June 2, 2007, 8:23 PM UTC
Hi and welcome to the Board

I'm Blade and I am going to try to help you with your problem. Please take a note of five things.

  1. I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  2. The fixes are specific to your problem and should only be used for this issue on this machine
  3. The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  4. If you don't know, stop and ask! Don't keep going on.
  5. Please reply to this thread. Do not start a new topic.



Please download
VundoFix.exe
to your desktop.
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files,
    click YES
  • Once you click yes, your desktop will go blank as it starts removing
    Vundo.
  • When completed, it will prompt that it will reboot your computer,
    click OK.
  • Please post the contents of C:\vundofix.txt and a new
    HiJackThis log.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above
instructions starting from
Click the Scan for Vundo button when VundoFix appears at reboot.
cubfan1247
June 2, 2007, 11:17 PM UTC
C:\WINDOWS\system32\awtuuvu.dll
C:\WINDOWS\system32\efcyxvt.dll
C:\WINDOWS\system32\ffhkj.ini
C:\WINDOWS\system32\jkhff.dll
C:\WINDOWS\system32\ututv.bak1
C:\WINDOWS\system32\ututv.ini
C:\WINDOWS\system32\vtutu.dll


Logfile of HijackThis v1.99.1
Scan saved at 6:15:45 PM, on 6/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsrw.exe
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\PROGRA~1\CHARTE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {B2030C9A-DE59-457D-A042-D827AD69C8F3} - C:\WINDOWS\system32\efcyxvt.dll (file missing)
O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\system32\geljkwrr.dll
O2 - BHO: (no name) - {D73197FA-3E53-4E5F-B48D-C2FF4334ED19} - C:\WINDOWS\system32\vtutu.dll (file missing)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [bwtwhehq.exe] C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\cpjfihsm.dll",realset
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178980477009
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winlbt32 - winlbt32.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Charter High-Speed Security Suite (BackWeb Plug-in - 3528733) - BackWeb Technologies Inc. - C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FSBWSYS - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
cubfan1247
June 3, 2007, 2:09 PM UTC
It is sill doing it.
Blade81
June 3, 2007, 2:51 PM UTC
Hi

Let's continue.


  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once the scan is complete, Right Click inside the listbox (white box) and click add more files
  • Copy&Paste the 2 entries below into the top 2 boxes
  • C:\WINDOWS\system32\geljkwrr.dll
  • C:\WINDOWS\system32\rrwkjleg.*
  • Click Add Files and Click Close Window
  • Repeat with these entries
  • C:\WINDOWS\system32\cpjfihsm.dll
  • C:\WINDOWS\system32\mshifjpc.*
  • Click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.

Note: It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from
Click the Scan for Vundo button when VundoFix appears at reboot.



Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
http://www.ewido.net/en/download/
  • Install AVG Anti-Spyware by double clicking the installer.
  • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
  • On the main screen under Your Computer's security.
    • Click on Change state next to Resident shield. It should now change to inactive.
    • Click on Change state next to Automatic updates. It should now change to inactive.
    • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    • Wait until you see the Update succesfull message.
  • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
If you are having problems with the updater, you can use this link to manually update ewido.
AVG Anti-Spyware manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Don't run AVG yet. Will do it a bit later.


Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop. Don't run ATF yet. Will do it a bit later.




Start hjt, click do a system scan only, check:
O2 - BHO: (no name) - {B2030C9A-DE59-457D-A042-D827AD69C8F3} - C:\WINDOWS\system32\efcyxvt.dll (file missing)
O2 - BHO: (no name) - {CD3447D4-CA39-4377-8084-30E86331D74C} - C:\WINDOWS\system32\geljkwrr.dll
O2 - BHO: (no name) - {D73197FA-3E53-4E5F-B48D-C2FF4334ED19} - C:\WINDOWS\system32\vtutu.dll (file missing)
O4 - HKLM\..\Run: [bwtwhehq.exe] C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\cpjfihsm.dll",realset
O20 - Winlogon Notify: winlbt32 - winlbt32.dll (file missing)

Close browsers and other windows. Click fix checked.



==============================

Reboot into safe mode (press F8 before Windows' loading screen and select safe mode)

Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.


Delete if found:
C:\WINDOWS\system32\lgeljkwrr.dll
C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
C:\WINDOWS\system32\cpjfihsm.dll


Running temp cleaner & AVG Anti-Spyware
---------------------------------------



Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
  • Click on Scanner on the toolbar.
  • Click on the Settings tab.
    • Under How to act?
      • Click on Recommended Action and choose Quarantine from the popup menu.
    • Under How to scan?
      • All checkboxes should be ticked.
    • Under Possibly unwanted software:
      • All checkboxes should be ticked.
    • Under Reports:
      • Select Automatically generate report after every scan and uncheck Only if threats were found.
    • Under What to scan?
      • Select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When the scan has finished, follow the instructions below.
    IMPORTANT : Don't click on the
    Save Scan Report
    button before you did hit the
    Apply all Actions
    button.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
  • When done, click the Save Scan Report button. (4)
    • Click the Save Report as button.
    • Save the report to your Desktop.
  • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.


Post
-contents of c:\vundofix.txt (this time the complete one)
-AVG Anti-Spyware log
-a fresh HJT log.
cubfan1247
June 3, 2007, 5:04 PM UTC
AVG wont run on 64 bit windows
Blade81
June 3, 2007, 5:35 PM UTC
Sorry, couldn't imagine you had 64 bit version. Let's replace avg part in instructions with Kaspersky online scanner (scan in normal mode). Other parts remaine the same.


Please do an online scan with
[url=http://www.kaspersky.com/virusscanner]Kaspersky
WebScanner[/url]

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.
  • The program will launch and then begin downloading the latest
    definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      Extended (if available otherwise
      Standard)
    • Scan Options:
      Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
      Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been
    infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post together with hjt log and contents of c:\vundofix.txt.
cubfan1247
June 4, 2007, 12:10 PM UTC
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Sunday, June 03, 2007 10:05:55 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 4/06/2007
Kaspersky Anti-Virus database records: 336819
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\

Scan Statistics:
Total number of scanned objects: 32262
Number of viruses found: 9
Number of infected objects: 20 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:18:57

Infected Object Name / Virus Name / Last Action
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SYSTEM Object is locked skipped
C:\WINDOWS\system32\config\SOFTWARE Object is locked skipped
C:\WINDOWS\system32\config\DEFAULT Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\lqaayemc.exe Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
C:\WINDOWS\rnapxs\rnapxs.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\josh\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\josh\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\josh\Local Settings\Temp\RarSFX0\pwdump2\pwdump2.exe Infected: not-a-virus:PSWTool.Win32.PWDump.2 skipped
C:\Documents and Settings\josh\Local Settings\Temp\RarSFX0\pwdump2\samdump.dll Infected: not-a-virus:PSWTool.Win32.PWDump.2 skipped
C:\Documents and Settings\josh\Local Settings\Temp\RarSFX0\RockXP4_.exe Infected: not-a-virus:PSWTool.Win32.RAS.a skipped
C:\Documents and Settings\josh\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\josh\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\josh\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\josh\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\josh\Desktop\SmitfraudFix.exe/data.rar/SmitfraudFix/Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\josh\Desktop\SmitfraudFix.exe/data.rar Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\josh\Desktop\SmitfraudFix.exe RarSFX: infected - 2 skipped
C:\Documents and Settings\josh\Cookies\index.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\inuse.txt Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\main.log Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\storydb.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\storydb.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\chn.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\chn.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_die.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_die.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_dnd.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_dnd.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_ext.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_ext.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_rcv.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs_rcv.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\prs.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\cache.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\fsbwupst.log Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\L0000005.FCS Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\chandir.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\chandir.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Users\Default\Data\D0000000.FCS Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Common\admin.pub Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Common\policy.ipf Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Common\policy.bpf Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\dbupdate.log Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\Qrt.log Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\domainNameTokens.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\domainNameTokens.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\domainNames.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\domainNames.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\tokensRefCount.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\tokensRefCount.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\namesRefCount.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\namesRefCount.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\urlCacheDb.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\csdk\urlcache\urlCacheDb.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\statlist\icnStLst.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\statlist\icnStLst.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\statlist\ispstlst.dat Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\FSPC\statlist\ispstlst.idx Object is locked skipped
C:\Program Files\Charter High-Speed Security Suite\Spam Control\log\fs_sa_log.txt Object is locked skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP37\A0004597.0xe Infected: Trojan-Dropper.Win32.Mudrop.du skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP49\A0005048.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.ar skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP49\A0005070.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP49\A0005071.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP49\A0005073.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP49\A0005074.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP50\A0005095.dll Infected: not-a-virus:AdWare.Win32.Virtumonde.kg skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP50\A0005096.dll Object is locked skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP50\change.log Object is locked skipped
C:\System Volume Information\_restore{D499C89C-52D7-4494-B592-4C13A662305E}\RP50\A0005114.EXE Object is locked skipped
C:\Recycled\Dc1\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\VundoFix Backups\awtuuvu.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\VundoFix Backups\efcyxvt.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.jp skipped
C:\VundoFix Backups\jkhff.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\VundoFix Backups\vtutu.dll.bad Infected: not-a-virus:AdWare.Win32.Virtumonde.fp skipped
C:\VundoFix Backups\cpjfihsm.dll .bad Infected: not-a-virus:AdWare.Win32.Virtumonde.kg skipped
C:\VundoFix Backups\geljkwrr.dll .bad Infected: Trojan.Win32.BHO.bd skipped

Scan process completed.

C:\WINDOWS\system32\awtuuvu.dll
C:\WINDOWS\system32\efcyxvt.dll
C:\WINDOWS\system32\ffhkj.ini
C:\WINDOWS\system32\jkhff.dll
C:\WINDOWS\system32\ututv.bak1
C:\WINDOWS\system32\ututv.ini
C:\WINDOWS\system32\vtutu.dll


Logfile of HijackThis v1.99.1
Scan saved at 12:47:05 PM, on 6/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMB32.EXE
C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FCH32.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe
C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FAMEH32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsqh.exe
C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsrw.exe
C:\Program Files\Charter High-Speed Security Suite\FSPC\fspc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\PROGRA~1\CHARTE~1\ANTI-S~1\fsaw.exe
C:\Program Files\Charter High-Speed Security Suite\FSGUI\fsguidll.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Charter High-Speed Security Suite\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [F-Secure Startup Wizard] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\FSSW.EXE" /reboot
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Charter High-Speed Security Suite\FSGUI\ispnews.exe"
O4 - HKLM\..\Run: [Lexmark X73 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X73.exe
O4 - HKLM\..\Run: [Lexmark X73 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X73.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [bwtwhehq.exe] C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\cpjfihsm.dll",realset
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Charter High-Speed Security Suite.lnk = C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\Program\fspex.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra 'Tools' menuitem: Web Filter - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\Charter High-Speed Security Suite\FSPC\fspcmsie.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\Charter High-Speed Security Suite\Anti-Spyware\ieshield.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'winsflt.dll' missing
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178980477009
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Charter High-Speed Security Suite (BackWeb Plug-in - 3528733) - BackWeb Technologies Inc. - C:\PROGRA~1\CHARTE~1\backweb\3528733\Program\SERVIC~1.EXE
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
O23 - Service: FSBWSYS - F-Secure Corp. - C:\Program Files\Charter High-Speed Security Suite\backweb\3528733\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure HTTP Server (fshttps) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\FSPC\fshttps\fshttps.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE


WOULD NOT LET ME SELECT FIREFOX AND OPERA ON ATF
Blade81
June 4, 2007, 3:13 PM UTC
Start hjt, click do a system scan only, check:
O4 - HKLM\..\Run: [bwtwhehq.exe] C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
O4 - HKLM\..\Run: [Genuine] rundll32.exe "C:\WINDOWS\system32\cpjfihsm.dll",realset

Close all browsers and other windows. Click fix checked.

Reboot into safe mode and delete following files & folders (if found):
C:\Documents and Settings\All Users\Application Data\bwtwhehq.exe
C:\WINDOWS\system32\cpjfihsm.dll
C:\WINDOWS\system32\lqaayemc.exe
C:\Documents and Settings\josh\Local Settings\Temp\RarSFX0 <--folder

Reboot back into normal mode and post a fresh hjt log.

PS. Opera and Firefox tabs are enabled only if you have those browsers installed so don't worry about it. :)
Blade81
June 11, 2007, 8:01 PM UTC
Hi cubfan1247

how's it going?
NonSuch
June 15, 2007, 6:19 PM UTC
This topic is now closed due to inactivity. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Please do not contact us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.