help

some one please help had a virus have lost my files and the fact im totally rubbish with computers is not helping

Good morning.

Please download HJTsetup.exe from here and save it to your desktop.

• Double click on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Hijack This.
• Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
• Put a check by Create a desktop icon then click Next again.
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and it will launch HijackThis.
• Click on the Do a system scan and save a log file button.
• It will scan and then the log will open in notepad.
• Paste the log as a reply to this thread.

Do NOT have HijackThis fix anything yet.

spot on mate all sorted thanks for your help

Sorry - I don't understand. All I asked you to do was to download a diagnostic tool and post a log. Nothing has been 'sorted'.

If you want my help, please post a HijackThis log.

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