Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Computer freezes

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Computer freezes

Unread postby chi_man » February 10th, 2007, 2:13 pm

My computer constantly freezes, every day!!!!!

here's the log:
Logfile of HijackThis v1.99.1
Scan saved at 19:12:55, on 02/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
D:\Program Files\InCD\InCDsrv.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
D:\Program Files\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.nl/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\nl\msnappau.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] D:\Program Files\InCD\InCD.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [YeppStudioAgent] D:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [hffsrv] c:\windows\hffext\hffsrv.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CSIM] D:\PROGRA~1\CSIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ares] "D:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b31267.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/ ... 0_0_44.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/ ... taller.exe
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.ne ... tector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D175019B-897D-43A7-86DE-CEBD486A5BD6}: NameServer =,
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Program Files\InCD\InCDsrv.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
Regular Member
Posts: 34
Joined: October 30th, 2006, 1:33 pm
Register to Remove

Unread postby Elrond » February 11th, 2007, 3:43 pm

Hi and welcome to Malware Removal.

Your log looks clean. There are malware reasons for the computer to freeze but that can also be a sign of hardware problems. Before I send you to a forum that has the more experience with hardware problems let us do some deeper scans that will show us more.

Please RIGHT-CLICK HERE to download Silent Runner's.
  • Save it to the desktop.
  • Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
  • You will receive a prompt:
      Do you want to skip supplementary searches?
      click NO
  • You will see a text file appear on the desktop - it's not done, let it run (it won't appear to be doing anything!)
  • Once you receive the prompt All Done!, open the text file on the desktop, copy that entire log, and paste it here.
*NOTE* If you receive any warning message about scripts, please choose to allow the script to run.

Next, download Rootkit Revealer (link is at the very bottom of the page)
  • Unzip it to your desktop.
  • Open the rootkitrevealer folder and double-click rootkitrevealer.exe
  • Click the Scan button (bottom right)
  • It may take a while to scan (don't do anything while it's running)
  • When it's done, go up to File > Save. Choose to save it to your desktop.
  • Open rootkitrevealer.txt on your desktop and copy the entire contents and paste them here.

** NOTEBefore performing a scan it is recommended to do the following.
1. Physically unplug the cable from the PC to the internet connection.
2. Close down All Scheduling/Updating + Running Background tasks etc.
3. Launch and run the program.
4. While it is scanning DO NOT use your computer at ALL until the scan has been completed.
5. Save your Log File, and then Enable those things you closed down, or Reboot, and ONLY then Reconnect to the Internet.

Post the logs from Silent Runner and RootKit Revealer in this thread.
User avatar
Admin/Teacher Emeritus
Posts: 8818
Joined: February 17th, 2005, 9:14 pm
Location: Jerusalem

Unread postby chi_man » February 12th, 2007, 4:56 pm

I've done what you've asked me to do, here are the two logs:

Silent runners:
"Silent Runners.vbs", revision R50, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"

Startup items buried in registry:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"CTFMON.EXE" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"CSIM" = "D:\PROGRA~1\CSIM\aim.exe -cnetwait.odl" [file not found]
"ares" = ""D:\Program Files\Ares\Ares.exe" -h" ["Ares Development Group"]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"MessengerPlus3" = ""C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart" ["Patchou"]
"msnmsgr" = ""C:\Program Files\MSN Messenger\msnmsgr.exe" /background" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"SoundMan" = "SOUNDMAN.EXE" ["Avance Logic, Inc."]
"ShStatEXE" = ""C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE" ["Network Associates, Inc."]
"McAfeeUpdaterUI" = ""C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey" ["Network Associates, Inc."]
"IMJPMIG8.1" = ""C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32" [MS]
"IMEKRMIG6.1" = "C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE" [MS]
"MSPY2002" = "C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC" [null data]
"msnappau" = ""C:\Program Files\MSN Apps\Updater\01.02.3000.1001\nl\msnappau.exe"" [file not found]
"NeroFilterCheck" = "C:\WINDOWS\system32\NeroCheck.exe" ["Ahead Software Gmbh"]
"InCD" = "D:\Program Files\InCD\InCD.exe" ["Nero AG"]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"QuickTime Task" = ""D:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"MessengerPlus3" = ""C:\Program Files\MessengerPlus! 3\MsgPlus.exe"" ["Patchou"]
"YeppStudioAgent" = "D:\Program Files\Samsung\Samsung Media Studio\SamsungMediaStudioAgent.exe" [null data]
"SunJavaUpdateSched" = ""C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"" ["Sun Microsystems, Inc."]
"hffsrv" = "c:\windows\hffext\hffsrv.exe" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Configuratiescherm-uitbreiding Beeldscherm-panning"
-> {HKLM...CLSID} = "Configuratiescherm-uitbreiding Beeldscherm-panning"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal-pictogramuitbreiding"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "F:\Program Files\WinRAR\rarext.dll" [null data]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "D:\Program Files\rpshell.dll" ["RealNetworks, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "F:\Program Files\Microsoft Office\OFFICE11\msohev.dll" [MS]
"{950FF917-7A57-46BC-8017-59D9BF474000}" = "Shell Extension for CDRW"
-> {HKLM...CLSID} = "Shell Extension for CDRW"
\InProcServer32\(Default) = "D:\Program Files\InCD\incdshx.dll" ["Nero AG"]
"{32020A01-506E-484D-A2A8-BE3CF17601C3}" = "AlcoholShellEx"
-> {HKLM...CLSID} = "AlcoholShellEx"
\InProcServer32\(Default) = "D:\PROGRA~1\ALCOHO~1\ALCOHO~1\AXShlEx.dll" ["Alcohol Soft Development Team"]
"{00020D75-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Desktop Icon Handler"
-> {HKLM...CLSID} = "Microsoft Office Outlook"
\InProcServer32\(Default) = "F:\PROGRA~1\MICROS~1\OFFICE11\MLSHEXT.DLL" [MS]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Office Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "F:\PROGRA~1\MICROS~1\OFFICE11\OLKFSTUB.DLL" [MS]
"{3FCEF010-09A4-11D4-8D3B-D12F9D3D8B02}" = "TIShelEx Shell Extension"
-> {HKLM...CLSID} = "FileTimeShlExt Class"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\TISHAR~1\TICONN~1\TIShlExt.dll" ["Texas Instruments Incorporated"]
"{967B2D40-8B7D-4127-9049-61EA0C2C6DCE}" = "PowerISO"
-> {HKLM...CLSID} = "PowerISO"
\InProcServer32\(Default) = "E:\Program Files\PowerISO\PWRISOSH.DLL" ["PowerISO Computing, Inc."]
"{25F156F9-028E-4E95-B02B-9CCB8CC55C5E}" = "Hide Files and Folders Context Menu Handler"
-> {HKLM...CLSID} = "Hide Files and Folders Context Menu Shell Extension"
\InProcServer32\(Default) = "C:\WINDOWS\hffext\HFFExt.dll" [null data]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM...CLSID} = "Mijn Gedeelde mappen"
\InProcServer32\(Default) = "C:\Program Files\MSN Messenger\fsshext.8.1.0178.00.dll" [MS]

<<!>> "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "AVG Anti-Spyware 7.5"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\shellexecutehook.dll" ["Anti-Malware Development a.s."]

"WPDShServiceObj" = "{AAA288BA-9A4C-45B0-95D7-94D524869DB5}"
-> {HKLM...CLSID} = "WPDShServiceObj Class"
\InProcServer32\(Default) = "C:\WINDOWS\system32\WPDShServiceObj.dll" [MS]

HKLM\System\CurrentControlSet\Control\Session Manager\
<<!>> "BootExecute" = "autocheck autochk *"|"stera" [file not found]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> wzcnotif\DLLName = "wzcdlg.dll" [MS]

<<!>> text/xml\CLSID = "{807553E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL" [MS]

{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
Hide Files and Folders\(Default) = "{25F156F9-028E-4E95-B02B-9CCB8CC55C5E}"
-> {HKLM...CLSID} = "Hide Files and Folders Context Menu Shell Extension"
\InProcServer32\(Default) = "C:\WINDOWS\hffext\HFFExt.dll" [null data]
PowerISO\(Default) = "{967B2D40-8B7D-4127-9049-61EA0C2C6DCE}"
-> {HKLM...CLSID} = "PowerISO"
\InProcServer32\(Default) = "E:\Program Files\PowerISO\PWRISOSH.DLL" ["PowerISO Computing, Inc."]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "F:\Program Files\WinRAR\rarext.dll" [null data]

AVG Anti-Spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\context.dll" ["Anti-Malware Development a.s."]
Hide Files and Folders\(Default) = "{25F156F9-028E-4E95-B02B-9CCB8CC55C5E}"
-> {HKLM...CLSID} = "Hide Files and Folders Context Menu Shell Extension"
\InProcServer32\(Default) = "C:\WINDOWS\hffext\HFFExt.dll" [null data]
PowerISO\(Default) = "{967B2D40-8B7D-4127-9049-61EA0C2C6DCE}"
-> {HKLM...CLSID} = "PowerISO"
\InProcServer32\(Default) = "E:\Program Files\PowerISO\PWRISOSH.DLL" ["PowerISO Computing, Inc."]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "F:\Program Files\WinRAR\rarext.dll" [null data]

Hide Files and Folders\(Default) = "{25F156F9-028E-4E95-B02B-9CCB8CC55C5E}"
-> {HKLM...CLSID} = "Hide Files and Folders Context Menu Shell Extension"
\InProcServer32\(Default) = "C:\WINDOWS\hffext\HFFExt.dll" [null data]
PowerISO\(Default) = "{967B2D40-8B7D-4127-9049-61EA0C2C6DCE}"
-> {HKLM...CLSID} = "PowerISO"
\InProcServer32\(Default) = "E:\Program Files\PowerISO\PWRISOSH.DLL" ["PowerISO Computing, Inc."]
VirusScan\(Default) = "{cda2863e-2497-4c49-9b89-06840e070a87}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Network Associates\VirusScan\shext.dll" ["Network Associates, Inc."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "F:\Program Files\WinRAR\rarext.dll" [null data]

Group Policies {GPedit.msc branch and setting}:

Note: detected settings may not have any effect.


"NoActiveDesktop" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|Desktop|Desktop / Active Desktop|
Disable Active Desktop}

"NoSaveSettings" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|Desktop|
Don't save settings at exit}

"ClassicShell" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|Windows Components|Windows Explorer|
Enable Classic Shell / Turn on Classic Shell}

"NoThemesTab" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"ForceActiveDesktopOn" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|Desktop|Desktop / Active Desktop|
Enable Active Desktop}


"NoActiveDesktopChanges" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"AllowLegacyWebView" = (REG_DWORD) hex:0x00000001
{unrecognized setting}

"AllowUnhashedWebView" = (REG_DWORD) hex:0x00000001
{unrecognized setting}


"NoColorChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoSizeChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoDispScrSavPage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoDispCPL" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|Control Panel|Display|
Remove Display in Control Panel}

"NoVisualStyleChoice" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"NoDispSettingsPage" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

"DisableRegistryTools" = (REG_DWORD) hex:0x00000000
{User Configuration|Administrative Templates|System|
Prevent access to registry editing tools}


"shutdownwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) hex:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}

"DisableTaskMgr" = (REG_DWORD) hex:0x00000000
{unrecognized setting}

Active Desktop and Wallpaper:

Active Desktop may be disabled at this entry:

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Chi Hao.LAI-9WEOCV1KBAD\Application Data\Mozilla\Firefox\Bureaubladachtergrond.bmp"

Startup items in "Chi Hao" & "All Users" startup folders:

C:\Documents and Settings\Chi Hao.LAI-9WEOCV1KBAD\Menu Start\Programma's\Opstarten
"Adobe Gamma" -> shortcut to: "C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe" ["Adobe Systems, Inc."]

C:\Documents and Settings\All Users.WINDOWS\Menu Start\Programma's\Opstarten
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"Bluetooth Manager" -> shortcut to: "C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe" [null data]
"Microsoft Office" -> shortcut to: "F:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]

Enabled Scheduled Tasks:

"XoftSpy" -> launches: "C:\Program Files\XoftSpy\XoftSpy.exe -t" ["ParetoLogic Inc."]

Winsock2 Service Provider DLLs:

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 13
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05

Toolbars, Explorer Bars, Extensions:

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\

HKLM\Software\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "F:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBC}"
-> {HKCU...CLSID} = "Java Plug-in 1.5.0_10"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll" ["Sun Microsystems, Inc."]
-> {HKLM...CLSID} = "Java Plug-in 1.5.0_10"
\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_10\bin\npjpi150_10.dll" ["Sun Microsystems, Inc."]

"ButtonText" = "Research"

"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]

Running Services (Display Name, Service Name, Path {Service DLL}):

AVG Anti-Spyware Guard, AVG Anti-Spyware Guard, "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe" ["Anti-Malware Development a.s."]
InCD Helper, InCDsrv, "D:\Program Files\InCD\InCDsrv.exe" ["Nero AG"]
McAfee Framework Service, McAfeeFramework, "C:\Program Files\Network Associates\Common Framework\FrameworkService.exe /ServiceStart" ["Network Associates, Inc."]
Messenger USN Journal Reader service voor Gedeelde mappen, usnjsvc, ""C:\Program Files\MSN Messenger\usnsvc.exe"" [MS]
Network Associates McShield, McShield, ""C:\Program Files\Network Associates\VirusScan\Mcshield.exe"" ["Network Associates, Inc."]
Network Associates Task Manager, McTaskManager, ""C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe"" ["Network Associates, Inc."]
StarWind iSCSI Service, StarWindService, "D:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe" ["Rocket Division Software"]
Windows Driver Foundation - User-mode Driver Framework, WudfSvc, "C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup" {"C:\WINDOWS\System32\WUDFSvc.dll" [MS]}

Print Monitors:

Canon BJ Language Monitor i320\Driver = "CNMLM47.DLL" ["CANON INC."]
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
Toshiba Bluetooth Monitor\Driver = "tbtmon.dll" ["Toshiba America Business Solutions, Inc."]

<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 185 seconds.
---------- (total run time: 311 seconds)

HKU\S-1-5-21-1454471165-1979792683-725345543-1003\Software\Adobe\MediaBrowser\MRU\Photoshop\ApplicationPath 22-6-2005 16:09 39 bytes Data mismatch between Windows API and raw hive data.
HKLM\SECURITY\Policy\Secrets\SAC* 27-11-2004 15:11 0 bytes Key name contains embedded nulls (*)
HKLM\SECURITY\Policy\Secrets\SAI* 27-11-2004 15:11 0 bytes Key name contains embedded nulls (*)
HKLM\SOFTWARE\Classes\CLSID\{1D970552-A677-11d7-A773-00C04F68F44E}\Pins\Input\Types\{10ed2d83-f16f-0348-1000-8c26b23e9a26}\22 2-6-2005 15:12 91 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Classes\CLSID\{FD487261-A677-11d7-A773-00C04F68F44E}\Pins\Input\Types\{10ed2d83-f16f-0348-2000-8c26b23e9a26}\22 16-6-2005 18:22 91 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Classes\CLSID\{FD487261-A677-11d7-A773-00C04F68F44E}\Pins\Input\Types\{c7aed331-0000-0348-2000-8c46b23e9a26}\22 16-6-2005 18:22 91 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Classes\Installer\Products\32418F9EE1126B64A90E8365B85CFCF6\ProductName 3-5-2006 13:58 26 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E9F81423-211E-46B6-9AE0-38568BC5CF6F}\DisplayName 3-5-2006 13:59 26 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Network Associates\TVD\Shared Components\On Access Scanner\McShield\dwFilesScanned 12-2-2007 17:15 4 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Network Associates\TVD\Shared Components\On Access Scanner\McShield\dwLastModified 12-2-2007 17:15 4 bytes Data mismatch between Windows API and raw hive data.
HKLM\SOFTWARE\Network Associates\TVD\Shared Components\On Access Scanner\McShield\szLastScanned 12-2-2007 17:15 100 bytes Windows API length not consistent with raw hive data.
HKLM\SYSTEM\ControlSet003\Services\sptd\Cfg 30-6-2006 13:06 0 bytes Access is denied.
C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\\System.EnterpriseServices.dll 3-12-2006 12:44 252.00 KB Visible in Windows API, but not in MFT or directory index.
C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices\\System.EnterpriseServices.Wrapper.dll 3-12-2006 12:44 111.50 KB Visible in Windows API, but not in MFT or directory index.
C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb 12-2-2007 17:14 64.00 KB Visible in Windows API, but not in MFT or directory index.
Regular Member
Posts: 34
Joined: October 30th, 2006, 1:33 pm

Unread postby Elrond » February 13th, 2007, 4:15 pm

Hi Chi Man

I did not find anything of importance in your logs.

There are a few things to clean up but those are not what is responsible for your problems.

Let us clean up those loose ends:

Open HijackThis and click "Do a System Scan Only" or "Scan". Put a check mark by the items that are listed below.
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

Close all open windows except HijackThis and then click the "Fix checked" button.

Update Java Runtime:

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6.
  • Go to http://java.sun.com/javase/downloads/index.jsp
  • Click on the link named Java Runtime Environment (JRE) 6
  • Click on the radio button to Accept License Agreement
  • Click on Windows Offline Installation, Multi-language and save the downloaded file to your hard disk
  • Go to Start => Control Panel => Add or Remove Programs
  • Uninstall all old versions of Java (Java 2 Runtime Environment, JRE or JSE)
  • Reboot your computer
  • Delete the folder C:\Program Files\Java if present
  • Install the new version by running the newly-downloaded file, and follow the on-screen instructions.
  • Reboot your computer

To come back to your problems I can think of at least three different hardware reasons why your computer is behaving the way it is. However I am not an expert on hardware problems and would therefore advice you to go to PC Pitstop http://pcpitstop.com or to CastleCops http://www.castlecops.com. Both have forums for hardware problems. You can mention that I ran tests for malware but they came out negative. Please do nly post at one of the two. We are short experts and everytime somebody double posts it means that there is a risk that two experts are working on the same problem while somebody else does not get the help they need.

Now I want you to take some precautions to avoid being re-infected

  1. Clean out Temporary Files etc. Download System Security Suite from http://www.igorshpak.net/software/3ssetup104.zip. Extract it from the zip file into a folder and double click on sss.exe. Check the boxes under the 'Items to Clear' tab and click 'Clear Selected Items'. Reboot when prompted. It is a good idea to do this every few weeks as a lot of junk collects there over time.

  2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.
    Also see the following:
    Many exploits are directed at Internet Explorer 6, but you don't have to use it.
    Try a different browser like Firefox.
    It is also worth trying Thunderbird for controlling spam in your e-mail.
    InternetExplorer7 is also a good alternative and can be downloaded from Microsoft.

  3. Always use a anti-virus program and KEEP IT UPDATED
    It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
    This alone can save you a lot of trouble with malware in the future.

  4. Always use a firewall.
    I can not stress how important it is that you use a Firewall on your computer.
    Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen to often with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    Be restrictive with granting access to the internet. If you are unsure if the program really needs the access, test it by denying the access and see if this has any negative effects. If not, make the block permanent.

  5. Never run two Antivirus programs or two Firewalls at the same time. They can interfere with each other and cause problems.

  6. MOST IMPORTANT : You Need to keep “Windows” and "Internet Explorer” updated. Open ‘Internet Explorer” and go to”Start”> "Tools" menu > "Windows Update" or go to Microsoft Windows and Internet Explorer Updates to get the critical updates.

  7. If you are running Microsoft Office, or any portion thereof you must keep it updated as well. Go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed. Update MS Office here.

  8. You will find more about how to protect yourself as well as suggested programs for this purpose at HERE and at "So how did I get infected in the first place? for some good advice..


  9. Update all these programs regularly - Make sure you update all the the protection programs regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

I am glad if I have been able to help you.

E :)
User avatar
Admin/Teacher Emeritus
Posts: 8818
Joined: February 17th, 2005, 9:14 pm
Location: Jerusalem

Unread postby chi_man » February 14th, 2007, 10:39 am

Thanks a lot, glad to see that I was not infected, well, thank you for your help and I will go to castelcops right now.
Regular Member
Posts: 34
Joined: October 30th, 2006, 1:33 pm

Unread postby Elrond » February 14th, 2007, 11:46 am

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
Admin/Teacher Emeritus
Posts: 8818
Joined: February 17th, 2005, 9:14 pm
Location: Jerusalem
Register to Remove

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 74 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware