I couldn't see a log on the desktop (because nothing found?)
My system is running much better now thanks although I still have the same problem with firefox, it will not load. I uninstalled it and downloaded again from the link you provided but I can't get it to load. I don't want to use IE, any idea whats wrong?
Just after this infection I purchased pest patrol from etrust on the recommendation of a friend, is it any good do you know? and is it wise to download and use spyware blaster as well or will I get a conflict
If I download JAVA Runtime Environment from sun microsytems is it possible to uninstall Microsofts Java virtual machine first?
For my peace of mind do you know what the BAD_POOL_CALLER error message was?
OK that worked well, I had a bad theme on firefox which once I deleted now loads fine. I run 3 user accounts and firefox looks slightly different on my two limited user accounts compared to my administrator account (all 3 accounts are using the basic default theme). I'm looking on mozillazine for why that might be, any ideas?
By the way I've noticed that on my other non-administrator user accounts etrust pest patrol generates an error message " The user account that you are logged into with does not have the required settings to enable etrust pest patrol to change files on your computer. This means etrust pestpatrol is unable to to create logs, change registry settings or quarantine pests. You must consult the computer administrator to enable etrust pest patrol to run with user accounts" I'm not sure how to do this?
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