Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions


MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.


Unread postby Tommie » September 10th, 2006, 3:42 am

Hi there..
I'll go straight to the point.
Firstly, my computer will start to freeze completely when I'm surfing or playing games.

and when I restart it, the CPU will run but my screen showed "No Signal". I used EWIDO and clear the virus and I even ReFormatted the whole HDD. but the program still occurs.

Now, my computer is free from virus but the freezing thing still occurs. May I know whether the problem lies with the graphics card or the motherboard? I will have to open my CPU cover and unplug and plug in my graphics card then my computer will work.. but it still freezes randomly.

Pls guide me through this.
Thank You.
Regular Member
Posts: 116
Joined: September 22nd, 2005, 6:37 am
Register to Remove

Unread postby SpotCheckBilly » September 11th, 2006, 8:59 pm

Hi Tommie,

Welcome to the MRU forums.

It doesn't sound like your problem is malware related, but let's do a couple scans to make sure.

First, let's download HijackThis from Here. Then follow these instructions:
  • Important! HijackThis will create a backup file to use if a restore is necessary. Please DO NOT run HijackThis from a temporary location or your desktop.
  • Create a folder on the root drive, (Usually C:\), called C:\HJT.
    • Go to "My Computer", (Windows key+e), or by double-clicking on the "My Computer" icon on your desktop.
    • Double click on "C:"
    • Right click and select New->Folder. Name it HJT.
  • Unzip HijackThis to its permanent folder.
  • Launch HijackThis by double-clicking on "HijackThis.exe".
  • Click the "Do a system scan only" button.
  • When scan is finished, click the "Save log" button and save to a convenient location.
  • A Notepad windowill open with the contents of the scan.
    • Hit Ctrl+a to select the entire contents.
    • Hit Ctrl+c to copy it.
  • Click the "Add Reply"button in this thread.
    • Hit Ctrl+v to paste contents of log into the reply box.
Second, if you still have ewido, please configure and run as follows: (if you lost ewido when you reformatted, please follow instructions in their integrity. If you still have it, just skip the download and install step.)

Download and Install: Ewido Anti-Spyware 4.0.
Once installed, please make the following settings changes:
  • Under the Status menu (which opens by default), under "Your Computer's Security," Change Status on Resident Guard to Inactive
  • Click Update Now
  • Under the now-opened Update menu, uncheck "Download and Install Updates Automatically (Recommended)"
  • Click Scanner in the top bar
  • Click the Settings tab
    • Under "How To Act?" set "Default Action for Detected Malware" to Quarantine
    • Under "How to Scan" ALL boxes should be checked
    • Under "What to Scan," "Scan every file" should be highlighted
    • Under "Possibly Unwanted Software" ALL boxes should be checked
  • Under Reports select "Automatically generate report after every scan" and uncheck "Only if threats were found"
  • Do NOT scan yet: We'll do so shortly.
  • Exit ewido.
Reboot into Safe Mode:
  • Restart your computer
  • Contiunally tap F8 until a menu appears.
  • Use your up/down arrow key to highlight Safe Mode.
  • Hit enter.
Please close ALL open windows/programs/folders. Have nothing else open as it can interfere with ewido while performs its scan!

Run the Ewido Scan
  • Click on the Scan Tab
  • Click on Complete System Scan
  • Let the program scan the machine -- it can take a while, just give it time.
  • When scan has finished, at bottom of screen click Apply all Actions
  • Click Save Report
  • Click Save Report As ("Save As" window should pop up.)
  • Click Desktop
  • Click Save
  • Exit ewido
In your next reply please include:
  • The Hijackthis log.
  • The report from the ewido scan.
We will go from there. :wave:

User avatar
MRU Master
MRU Master
Posts: 943
Joined: February 22nd, 2005, 5:14 am
Location: Twin Cities, MN


Unread postby Tommie » September 12th, 2006, 7:01 am

THanks for ur help man.. but now..it became worst.. I can't even power up the computer.. From this, I think the problem lies with the motherboard itself. Damn.!!!!

Anyway thanks alot!!
Regular Member
Posts: 116
Joined: September 22nd, 2005, 6:37 am

Unread postby SpotCheckBilly » September 12th, 2006, 6:44 pm

You are very welcome.good luck with your machine! :wave:

User avatar
MRU Master
MRU Master
Posts: 943
Joined: February 22nd, 2005, 5:14 am
Location: Twin Cities, MN

Unread postby Nick-YF19 » September 12th, 2006, 8:47 pm

Glad we could be of assistance.

This topic is now closed. If you wish it
reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid,
working link to the closed topic is required along with the user name used.
If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
Admin/Teacher Emeritus
Posts: 4036
Joined: May 17th, 2005, 12:42 am
Location: California
Register to Remove

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 52 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware