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Removal of Trojan.Downloader.Small.CML

63 min read

This thread's last reply is from September 28, 2006, 7:04 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Geoff
September 5, 2006, 1:01 PM UTC
Hi,
I have followed the steps as listed for 'New to this board'. The spyware however keeps returning.

Can you please help. My log appears below:-

Logfile of HijackThis v1.99.1
Scan saved at 10:55:32 PM, on 5/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\RunOnce: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /RM /FS /X
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [LeechGet] "C:\Program Files\LeechGet 2004\LeechGet.exe" -intray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Startup: Yahoo! Widget Engine.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Yahoo! Widget Engine.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - http://83.18.237.168/plugin/h263ctrl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Regards,
Geoff
Susan528
September 5, 2006, 6:50 PM UTC
Hello Geoff and Welcome to Malware Removal,

Please do the following:

Please download ATF Cleaner by Atribune.

This program is for XP and Windows 2000 only
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.

If you use Firefox browser
  • Click Firefox at the top and choose:Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click
  • No at the prompt.

If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE:If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
  • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.


Please and paste that information from Kapersky in your reply.
Geoff
September 6, 2006, 7:18 AM UTC
Hi there,
Have followed all instructions so far. I ran both programs in Safe Mode with Networking. Below is the Kaspersky log:-

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Wednesday, September 06, 2006 5:07:08 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 5/09/2006
Kaspersky Anti-Virus database records: 208127
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan Statistics:
Total number of scanned objects: 108841
Number of viruses found: 15
Number of infected objects: 53 / 0
Number of suspicious objects: 6
Duration of the scan process: 01:03:22

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-05082006-191547.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040000.VBN/ied.exe Infected: Trojan-Downloader.Win32.Mediket.bt skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040000.VBN CAB: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040000.VBN CryptZ: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040002.VBN/GetAccess.class Infected: Trojan-Downloader.Java.OpenConnection.aj skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040002.VBN/Installer.class Infected: Trojan-Downloader.Java.OpenConnection.aj skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040002.VBN ZIP: infected - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08040002.VBN CryptZ: infected - 2 skipped
C:\Documents and Settings\Geoff & Lorelle\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\12aa6626.exe Infected: Trojan-Downloader.Win32.Obfuscated.a skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/12 Oct 2003 09:00 from Net Mail Service:error advice.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/09 Oct 2003 05:51 from Net Mail Storage Service:Message: Returne.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/02 Oct 2003 23:33 from Network Email System:Error Notice.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/23 Nov 2004 07:37 from [removed]:FwD: Deliver/mail.zip/message_text.txt .pif Infected: Email-Worm.Win32.Sober.i skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/23 Nov 2004 07:37 from [removed]:FwD: Deliver/mail.zip Infected: Email-Worm.Win32.Sober.i skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/19 Nov 2004 13:45 from [removed]:FwD: Mail_Delivery/mail_412.pif Infected: Email-Worm.Win32.Sober.i skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/20 Sep 2004 00:40 from Mail Delivery System:Mail delivery failed.eml/[From [removed]][Date Mon, 20 Sep 2004 10:40:23 +1000]/UNNAMED/yours.pif Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/20 Sep 2004 00:40 from Mail Delivery System:Mail delivery failed.eml/[From [removed]][Date Mon, 20 Sep 2004 10:40:23 +1000]/UNNAMED Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/20 Sep 2004 00:40 from Mail Delivery System:Mail delivery failed.eml Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/02 Sep 2004 10:16 from [removed]:Re: Se/message.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/02 Sep 2004 10:16 from [removed]:Re: Se/message.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Aug 2004 13:03 from [removed]:Important m/details03.zip/document.txt .exe Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Aug 2004 13:03 from [removed]:Important m/details03.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/13 Aug 2004 16:19 from [removed]:Re: Sample/doc01.zip/data.rtf .scr Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/13 Aug 2004 16:19 from [removed]:Re: Sample/doc01.zip Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/27 Jul 2004 06:57 from [removed]:failu.eml/[From "Mail Administrator" <[removed]>][Date Tue, 27 Jul 2004 16:59:01 +1000]/UNNAMED/instruction.zip/instruction.bat Infected: Email-Worm.Win32.Mydoom.m skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/27 Jul 2004 06:57 from [removed]:failu.eml/[From "Mail Administrator" <[removed]>][Date Tue, 27 Jul 2004 16:59:01 +1000]/UNNAMED/instruction.zip Infected: Email-Worm.Win32.Mydoom.m skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/27 Jul 2004 06:57 from [removed]:failu.eml/[From "Mail Administrator" <[removed]>][Date Tue, 27 Jul 2004 16:59:01 +1000]/UNNAMED Infected: Email-Worm.Win32.Mydoom.m skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/27 Jul 2004 06:57 from [removed]:failu.eml Infected: Email-Worm.Win32.Mydoom.m skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/26 May 2004 13:09 from Mmiln:RE: Protected message/the_message.com Infected: Email-Worm.Win32.Bagle.z skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/26 May 2004 15:14 from The.principal:Re: Msg reply/Manufacture.com Infected: Email-Worm.Win32.Bagle.z skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/26 May 2004 08:26 from Gsodh:Forum notify/Details.scr Infected: Email-Worm.Win32.Bagle.z skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/20 Mar 2004 06:50 from [removed]:Re: Your text/your_text.pif Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/18 Mar 2004 13:16 from [removed]:R/your_document.pif Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/13 Mar 2004 06:40 from [removed]:Re: Here/yours.pif Infected: Email-Worm.Win32.NetSky.d skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/12 Oct 2003 09:00 from Net Mail Service:error advice.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/09 Oct 2003 05:51 from Net Mail Storage Service:Message: Returne.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/02 Oct 2003 23:33 from Network Email System:Error Notice.rtf Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst Mail MS Mail: infected - 22, suspicious - 6 skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/05 Aug 2005 11:57 from eBay Inc:eBay Inc: official information [.rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 08:57 from [removed]:hi/message.zip/message.pif Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 08:57 from [removed]:hi/message.zip Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 22:35 from [removed]:HELLO/test.zip/test.doc .pif Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 22:35 from [removed]:HELLO/test.zip Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/03 May 2005 11:38 from [removed]:test/message.pif Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/22 Jul 2005 06:51 from eBay:Urgent Notice From Billing Departmen.rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 22:35 from [removed]:Test/document.zip/document.txt .scr Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/04 May 2005 22:35 from [removed]:Test/document.zip Infected: Net-Worm.Win32.Mytob.c skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/03 Nov 2005 09:41 from eBay Inc:EBAY - CONFIRM YOUR DETAILS TO A.rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Deleted Items/21 May 2006 00:32 from CommonWealth Bank:CommonWealth NetBank Ac.html Infected: Trojan-Spy.HTML.Commfraud.a skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/28 Jun 2006 00:59 from HoffmaC:Harry.html Infected: Email-Worm.Win32.Bagle.mail skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/28 Jun 2006 00:59 from HoffmaC:Harry/Nathaniell.zip Infected: Email-Worm.Win32.Bagle.gen skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/27 Jun 2006 23:34 from Mporter:Anne.html Infected: Email-Worm.Win32.Bagle.mail skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/27 Jun 2006 23:34 from Mporter:Anne/Edmund.zip Infected: Email-Worm.Win32.Bagle.gen skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/31 Aug 2006 23:48 to Geolor:Emanuell.html Infected: Email-Worm.Win32.Bagle.mail skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst/Personal Folders/Spam Quarantine/31 Aug 2006 23:48 to Geolor:Emanuell/Leonarde.zip Infected: Email-Worm.Win32.Bagle.gen skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Mail MS Mail: infected - 17 skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temporary Internet Files\Content.IE5\4TPCFQTE\wlzip32[1].exe Infected: Trojan-Downloader.Win32.Obfuscated.a skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mick\Local Settings\Temporary Internet Files\AntiPhishing\6729BBF9-D54C-48CB-A4D7-AD400339D808.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itircl.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\CSC\00000001 Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\system32\12aa6626.exe Infected: Trojan-Downloader.Win32.Obfuscated.a skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\components\flx0.dll Object is locked skipped
C:\WINDOWS\system32\components\flx1.dll Object is locked skipped
C:\WINDOWS\system32\components\flx2.dll Object is locked skipped
C:\WINDOWS\system32\components\flx3.dll Object is locked skipped
C:\WINDOWS\system32\components\flx4.dll Object is locked skipped
C:\WINDOWS\system32\components\flx5.dll Object is locked skipped
C:\WINDOWS\system32\components\flx6.dll Object is locked skipped
C:\WINDOWS\system32\components\flx7.dll Object is locked skipped
C:\WINDOWS\system32\components\flx8.dll Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\drivers\dtscsi.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd7965.sys Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\system32\winjks32.dll Infected: Packed.Win32.Klone.g skipped
C:\WINDOWS\Temp\win336.tmp Object is locked skipped
C:\WINDOWS\Temp\win33E.tmp.exe Infected: Trojan-Downloader.Win32.Obfuscated.a skipped

Scan process completed.
Susan528
September 6, 2006, 2:01 PM UTC
Hello Geoff,

Please compact your folders.
http://support.microsoft.com/kb/289987/
How to Manually Start PST Compaction
  • On the File menu, click Data File Management.
  • Click to select your Personal Folder, and then click Settings.
  • On the General tab, click Compact Now.
  • Click OK, and then click Close.

Run the ATF cleaner again.

Show Hidden Files
Please show all files for your system.
You will need to reverse this process when all steps are done.


Delete Files and Folders
Please delete the following files/folders:
C:\WINDOWS\system32\12aa6626.exe<=file
C:\WINDOWS\system32\winjks32.dll<=file
If you have any problem deleting these items, reboot into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter') and try again. DO NOT USE Safe Mode with Networking please.

Please reboot and empty your recycle bin.

This scan works with Internet Explorer.
======
Panda Active Scan
Please go to Panda ActiveScan.
Once you are on the Panda site click the Scan your PC button
A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on Local Disks to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Post the contents of the Panda scan report, along with a new HijackThis Log, by using Add Reply.
Let us know if any problems persist.

scan with HijackThis. Post (reply) with a new hijackthis log and the results of Panda.
Geoff
September 6, 2006, 10:47 PM UTC
Hi,
I'm stuck removing winjks32.dll. Xp will not let me remove it - locked. I tried deleting it in safe mode and then in safe mode with dos prompt but it won't let me delete it.

What do I do now? I also tried making a boot disk and deleting it via dos but I can't seem to get into the windows directory. Prob the wrong bootdisk?
Susan528
September 6, 2006, 11:04 PM UTC
Just go ahead with the Panda scan. We will get that file another way but let's see what Panda does.
Susan528
September 7, 2006, 12:19 PM UTC
Panda does clean some files therefore I wanted you to go ahead and run Panda. There are other tools we have for deleting stubborn files.

Please post (reply) with the Panda results and a new hijackthis.
Geoff
September 7, 2006, 1:38 PM UTC
Hi There,
I was able to delete the file winjks32.dll with a freeware program called 'Unlocker'.

I then ran a full system scan with "Spyware Doctor" which picked up over 90 infected files and cleaned them. Previously it could detect them but not remove them so by deleting those two files, it appears to have allowed Spyware Doctor to do its job. It ran through twice.

Things were looking good so I then did full scans with SAV and the Kaspersky Virusscanner you told me about. SAV was clean but Kaspersky said I still had a trojan - ismini.exe in the Windows\system32 folder. I then deleted the file (shift -delete) & ran Kaspersky again but just on the system32 folder - it came up clean.

The logs for Kaspersky (before deleting ismini.exe), Hijack This and Panda appear below. As I write I'm running the Panda scan. I'll send it to you when finished tonight as long as I don't fall asleep - it's approaching midnight here. Might be tomorrow. It's reported one spyware so far.

Geoff
****************************************************************
KASPERSKY LOG

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Thursday, September 07, 2006 11:13:54 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 7/09/2006
Kaspersky Anti-Virus database records: 208571
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 108698
Number of viruses found: 1
Number of infected objects: 1 / 0
Number of suspicious objects: 0
Duration of the scan process: 02:00:17

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-05082006-191547.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Application Data\PC Tools\Spyware Doctor\quarantine\090406232057.sdq Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Documents.dfd Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Documents.did Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Documents.dsd Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Keywords.kdb Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Keywords.kdl Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Keywords.kib Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Keywords.kpf Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Copernic\DesktopSearch\Index\MainChunk\Keywords.ksb Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\archive.pst Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{D36C5A76-BAF1-48B9-9855-106F53BE5769} Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\MSHist012006090720060908\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\Perflib_Perfdata_bd4.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF1A22.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF252B.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DFB16E.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mick\Local Settings\Temporary Internet Files\AntiPhishing\6729BBF9-D54C-48CB-A4D7-AD400339D808.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itircl.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{BC157A78-359B-4144-BF02-33CF851F89CE}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\drivers\dtscsi.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd7965.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\ismini.exe Infected: Trojan-Downloader.Win32.Zlob.adt skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
*************************************************************************

Logfile of HijackThis v1.99.1
Scan saved at 11:25:06 PM, on 7/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsSpamFilterEngine.exe
C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe
C:\Program Files\LeechGet 2004\LeechGet.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Sunbelt Software\iHateSpam\ihsMailProxyServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [LeechGet] "C:\Program Files\LeechGet 2004\LeechGet.exe" -intray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Startup: Yahoo! Widget Engine.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Yahoo! Widget Engine.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - http://83.18.237.168/plugin/h263ctrl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - EMC Corporation - C:\Program Files\Retrospect\Retrospect 7.5\retrorun.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
Geoff
September 9, 2006, 3:22 AM UTC
Hi Susan,
Below I have included copies of the HIJACK THIS log and the KASPERSKY log. I also ran PANDA SCAN but it came back clean so no log.

Ater I sent you the last set of logs a few days ago, I ran PANDA SCAN and the results were not good - heaps of problems. I therefore started the whole process again from the beginning following your instructions and after running Kaspersky, I deleted all the infected entries on my computer. I also installed a trial version of NOD32.

I then reran all the scans again and that is what I have sent you.

What are your thoughts?
Geoff

HIJACK THIS LOG:-
Logfile of HijackThis v1.99.1
Scan saved at 1:14:06 PM, on 9/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsSpamFilterEngine.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\Sunbelt Software\iHateSpam\ihsMailProxyServer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [LeechGet] "C:\Program Files\LeechGet 2004\LeechGet.exe" -intray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Startup: Yahoo! Widget Engine.lnk.disabled
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Yahoo! Widget Engine.lnk.disabled
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - http://83.18.237.168/plugin/h263ctrl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


KASPERSKY LOG:-
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, September 09, 2006 11:54:03 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 9/09/2006
Kaspersky Anti-Virus database records: 209003
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 108640
Number of viruses found: 0
Number of infected objects: 0 / 0
Number of suspicious objects: 0
Duration of the scan process: 00:59:01

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-09092006-091900.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{BE630C8B-F5E8-4C10-8977-25BADDED7EDC} Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\MSHist012006090920060910\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\Perflib_Perfdata_acc.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF56CD.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF96A7.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF9AEB.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mick\Local Settings\Temporary Internet Files\AntiPhishing\6729BBF9-D54C-48CB-A4D7-AD400339D808.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\ESET\cache\CACHE.NDB Object is locked skipped
C:\Program Files\ESET\logs\virlog.dat Object is locked skipped
C:\Program Files\ESET\logs\warnlog.dat Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itircl.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{21FEC4C2-68DD-4955-961B-346C33FEA86E}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Cookies\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\WINDOWS\system32\drivers\dtscsi.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd7965.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.
Susan528
September 20, 2006, 10:29 AM UTC
Hello Geoff,

I apologize for not responding. I missed your log somehow. Please forgive me.

You have done a wonderful job cleaning up the malware.

Please do the following:

Disable Spyware Doctor:
Please disable Spyware Doctor, as it may interfere with the fix. To disable Spyware Doctor:
  • Click the Spyware Doctor icon in the System Tray.
  • Click Settings.
  • Click Startup Settings under Pick a Category.
  • Uncheck Run at Windows startup.
  • Click Apply and Exit Spyware Doctor

Once your log is clean you can re-enable Spyware Doctor.

Disable Trojan Hunter Guard:
Please disable Trojan Hunter Guard, as it may interfere with the fix.
To disable Trojan Hunter Guard:
  • Go to TrojanHunter Guard in the lower right corner of your screen. It is a light blue icon with a magnifying glass that can be difficult to see but the handle is red.
  • Right click it and select settings. Uncheck "Load at startup" and "Enabled"

Once your log is clean you can re-enable Trojan Hunter Guard.

Disable Microsoft Windows Defender:
We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save

After all of the fixes are complete it is very important that you enable Real-time Protection again.

Updating Java
  • Download the latest version of Java Runtime Environment (JRE) 5.0 Update 8.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-1_5_0_08-windowsi586-p.exe to install the newest version.


Scan with HijackThis. Place a check against each of the following:
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing)
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Post back a fresh HijackThis log and we will take another look.
Geoff
September 20, 2006, 12:33 PM UTC
Hi Susan,
Below is the latest Hijackthis log.
Since my last email I have removed Trojan Hunter (trial version only) and installed Ewido, hence the 'guard.exe' entry in the file.

I also purchased the Kerio Firewall as I thought it may help me intercept outgoing malware communication in the future.

Below is my latest log after following your instructions.

Regards,
Geoff
********************************************************
Logfile of HijackThis v1.99.1
Scan saved at 10:24:57 PM, on 20/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsSpamFilterEngine.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsMailProxyServer.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\svchost.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using Download &Express - C:\Program Files\Download Express\Add_Url.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\npjpi150_08.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158319713562
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - http://83.18.237.168/plugin/h263ctrl.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: rqrpqrp - rqrpqrp.dll (file missing)
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing)
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
Susan528
September 20, 2006, 1:02 PM UTC
Hello Geoff,

I see that O20 - Winlogon Notify: rqrpqrp - rqrpqrp.dll (file missing) entry It looks like you were infected but fixed it between the last log and the log you just posted today.
Have you recently run any scans?

===========================
http://www.fileresearchcenter.com/R/RQRPQRP.DLL-8686.html
Trojan.Downloader-GreatRole.Process Description : Trojan.Downloader-GreatRole.Process
RQRPQRP.DLL
==============

Disable Spyware Doctor:
Please disable Spyware Doctor, as it may interfere with the fix. To disable Spyware Doctor:
  • Click the Spyware Doctor icon in the System Tray.
  • Click Settings.
  • Click Startup Settings under Pick a Category.
  • Uncheck Run at Windows startup.
  • Click Apply and Exit Spyware Doctor

Once your log is clean you can re-enable Spyware Doctor.

Disable Ewido:
Please disable Ewido, as it may interfere with the fix.
To disable Ewido:
From the system tray:
  • Right-click the system tray icon and uncheck real time protection.
    or From within Ewido -
  • Under 'Your security status', if the real time protection is active, deactivate it by clicking 'real time protection' until the status says 'inactive'.

Once your log is clean you can re-enable Ewido.

Disable Microsoft Windows Defender:
We need to disable your Microsoft Windows Defender Real-time Protection as it may interfere with the fixes that we need to make.
  • Open Microsoft Windows Defender. Click Start, Programs, Windows Defender
  • Click on Tools, General Settings.
  • Under Real-time protection options, unselect the Turn on real-time protection check box
  • Click Save

After all of the fixes are complete it is very important that you enable Real-time Protection again.


Scan with HijackThis. Place a check against each of the following:
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - http://83.18.237.168/plugin/h263ctrl.cab
O20 - Winlogon Notify: rqrpqrp - rqrpqrp.dll (file missing)
Close all windows or browsers except for Hijackthis. Click on Fix Checked when finished and exit HijackThis.

Post (reply) with a fresh HijackThis log and we will take another look.
Geoff
September 20, 2006, 8:16 PM UTC
Hi Susan,
Yes I have done numerous scans. After I wrote to you a week or so ago when I knew I still had problems, I installed a variety of software, ran numerous scans and deleted a few files using a program called Moveonboot' until I thought I was clean. At one stage the spyware/virus would not let me reboot into safe mode to delete files so that is when I tried to delete one of the files which was a problem with Moveonboot and it seems to have worked. After that deletion (can't remember the file name) I was able to get into safe mode again.

Below is my log file.
regards,
Geoff
******************************
Logfile of HijackThis v1.99.1
Scan saved at 6:09:00 AM, on 21/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsSpamFilterEngine.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsMailProxyServer.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using Download &Express - C:\Program Files\Download Express\Add_Url.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158319713562
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
Susan528
September 21, 2006, 12:55 AM UTC
Could I talk you into running Kapersky just to check things?

Now run this online scan using Internet Explorer:
Kaspersky Online Scanner from http://www.kaspersky.com/virusscanner

Next Click on Launch Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Standard
  • Scan Options:
  • Scan Archives
  • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
  • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
  • Save the file to your desktop.

Copy and paste that information from Kapersky in your next post.
Geoff
September 21, 2006, 9:03 PM UTC
Hi Susan,
I don't mind running any scans you wish.

Below is the Kaspersky & latest Hijack this.
Regards,

Geoff

******************
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, September 22, 2006 6:22:00 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 21/09/2006
Kaspersky Anti-Virus database records: 212198
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 110009
Number of viruses found: 0
Number of infected objects: 0 / 0
Number of suspicious objects: 0
Duration of the scan process: 01:06:41

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Windows Defender\Support\WDLog-09092006-091900.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Application Data\$_hpcst$.hpc Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Application Data\Microsoft\Windows Defender\FileTracker\{C3AFD322-75C4-4011-9F12-F441B6F405D8} Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\History\History.IE5\MSHist012006092120060922\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\Perflib_Perfdata_974.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\WCESLog.log Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DF58DA.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DFA9D7.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temp\~DFC1B1.tmp Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\ntuser.dat Object is locked skipped
C:\Documents and Settings\Geoff & Lorelle\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Mick\Local Settings\Temporary Internet Files\AntiPhishing\6729BBF9-D54C-48CB-A4D7-AD400339D808.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\debug.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\debug.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\error.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\error.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\hips.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\hips.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\ids.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\ids.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\network.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\network.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\system.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\system.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\warning.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\warning.log.idx Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\web.log Object is locked skipped
C:\Program Files\Sunbelt Software\Personal Firewall\logs\web.log.idx Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\accwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\crypt32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\cryptsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hh.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhctrl.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\hhsetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\html32.cnv Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itircl.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\itss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\locator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\magnify.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\migwiz.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\mrxsmb.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\msconv97.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\narrator.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\newdev.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntkrnlpa.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ntoskrnl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\osk.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\pchshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\raspptp.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\shmedia.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\srv.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\sysmain.sdb Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\winsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826939$\zipfldr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\migregdb.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\cmdevtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\evtgprov.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\expsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexch40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjint40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjter40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msltus40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd2x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrd3x40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswdat10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\mswstr10.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\vbajet32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{F9D685A6-501D-456D-8FD1-1B2C114FB817}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\dtscsi.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\drivers\sptd7965.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.


**************************************
Logfile of HijackThis v1.99.1
Scan saved at 6:55:38 AM, on 22/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5346.0005)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsSpamFilterEngine.exe
C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE
C:\PROGRA~1\SYMANT~2\VPTray.exe
C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Common Files\PCSuite\Services\NclBTHandler.exe
C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe
C:\Program Files\Sunbelt Software\iHateSpam\ihsMailProxyServer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\PROGRA~1\COMMON~1\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O3 - Toolbar: Copernic Desktop Search - {C5F7A735-70F1-477F-8C36-6FF3C736017B} - C:\Program Files\Copernic Desktop Search\CopernicDesktopSearchIntegration974.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ihsService.exe] "C:\Program Files\Sunbelt Software\iHateSpam\ihsService.exe"
O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 -noicon
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\LAUNCH~1.EXE -startup
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~2\VPTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AccountLogon] C:\Program Files\AccountLogon\AccountLogon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Copernic Desktop Search] "C:\Program Files\Copernic Desktop Search\CopernicDesktopSearch.exe" /tray
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Startup: BTTray.lnk = ?
O4 - Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: WG111v2 Smart Wizard Wireless Setting.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-geoff & lorelle.html
O8 - Extra context menu item: Download using Download &Express - C:\Program Files\Download Express\Add_Url.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-geoff & lorelle.html (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.optima.com.au/
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.5) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158319713562
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B8E82845-C17E-4BEE-A808-65C20A5145F6}: Domain = qld.bigpond.net.au
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe