I was looking for a software to download for free, and got infected with some hijack software I think. Now I keep getting pop-ups or redirected when I use IE. My pc also takes many restarts/loads before it can startup. Not sure if this is related to any spyware
Some of the sites I am redirected to include:
sexsearch
http://69.42.87.219/e.html
http://69.42.87.221/leadermarkets/kmart/kmart.html
http://www.popupsearches.com/search.php?query=testing
and a tools4generation or something like that, can't get that site to appear right now.
I have downloaded and installed adaware, spybot, spywareblaster, cwshredder, microsoft antispyware beta, spywareguard, spyad2. I also have norton internet security. I have run adaware, spybot, ms antispyware in safe mode and removed some spyware. The first time I ran adaware, I removed the negligible risk items as instructed (not sure if I misunderstood the instructions) by one site, and I believe that caused me to be unable to run my Norton Internet Security, and windows search assistant, not sure if it caused any other problems. Luckily the same site advised not to disable system restore, so I was able to do system restore and resolve these problems. Then I ran adaware, ms antispyware, spybot again but did not remove the negligible risk items.
However, my IE is still being redirected. After installing spywareguard and spyad2, there are a few less redirections and pop-ups, but they still do appear, though some pages fail to load.
I ran hijackthis with all the spyware tools turned off. Pls see log below.
Please help me with detailed instructions on how to resolve this? I am a novice user and these IE problems are giving me alot of problems and hindering me in my work.
Logfile of HijackThis v1.99.1
Scan saved at 6:44:04 PM, on 5/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\SMC\SMC.exe
C:\Program Files\Creative\Prodikeys\Prodload.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Charmaine\My Documents\My Received
Files\programmes\hijackthis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program
Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: ohb - {999A06FF-10EF-4A29-8640-69E99882C26B} -
C:\WINDOWS\system32\nsy8B9.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} -
C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program
Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [SMC] C:\SMC\SMC.exe
O4 - HKLM\..\Run: [ProdikeysAutorun] "C:\Program
Files\Creative\Prodikeys\Prodload.exe"
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive
Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program
Files\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil
/RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32
\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32
\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32
\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec
Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN
Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3
\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -
atboottime
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1
\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [CPQHotKeys] hotkeysvc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunServices: [CPQHotKeys] hotkeysvc.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe
-quiet
O4 - HKCU\..\Run: [CPQHotKeys] hotkeysvc.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe"
/background
O4 - HKCU\..\RunServices: [CPQHotKeys] hotkeysvc.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common
Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program
Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1
\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: ICQ Pro - {6224f700-cba3-4071-b251-47cb894244cd} -
C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} -
C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: PowerWord - {8DE0FCD4-5EB5-11D3-AD25-00002100131B} -
C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL (file missing)
O9 - Extra button: Joyo - {C8CE29C5-7589-11D3-B81B-0080C8DC5DC8} -
C:\PROGRA~1\KINGSOFT\XDICT\ieplugin.DLL (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-
00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: ConferenceRoom Java Client - http://www.gbsfi.com/java/cr.cab
O16 - DPF: JT's Blocks -
http://download.games.yahoo.com/games/c ... blt1_x.cab
O16 - DPF: Yahoo! Literati -
http://download.games.yahoo.com/games/c ... /tt3_x.cab
O16 - DPF: Yahoo! MahJong -
http://download.games.yahoo.com/games/c ... /ot0_x.cab
O16 - DPF: Yahoo! MahJong Solitaire -
http://download.games.yahoo.com/games/c ... jst4_x.cab
O16 - DPF: Yahoo! Pool 2 -
http://download.games.yahoo.com/games/c ... pote_x.cab
O16 - DPF: Yahoo! Pyramids -
http://download.games.yahoo.com/games/c ... pyt1_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zone.msn.com/binary/ms ... b30149.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zone.msn.com/binary/Mi ... b28177.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) -
http://us.dl1.yimg.com/download.yahoo.c ... 040510.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
http://a1540.g.akamai.net/7/1540/52/200 ... ba/us/win/
QuickTimeInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient
Class) - http://messenger.zone.msn.com/binary/Me ... b28177.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) -
http://us.dl1.yimg.com/download.yahoo.c ... pi_416.dll
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn.com/download/MsnMe ... loader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://download.games.yahoo.com/games/w ... /popcaploa
der_v6.cab
O16 - DPF: {E9348280-2D74-4933-BE25-73D946926795} (DeviceEnum Class) -
http://h20270.www2.hp.com/ediags/gmn/in ... ction3.cab
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: asurscsi - Unknown owner - C:\DOCUME~1\CHARMA~1\LOCALS~1
\Temp\MSI5CF.tmp (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation -
C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner -
C:\WINDOWS\System32\CTsvcCDA.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec
Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32
\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\Security Center\SymWSC.exe