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MY Log please help!

15 min read

This thread's last reply is from August 5, 2006, 6:05 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

gazlew
July 27, 2006, 8:04 PM UTC
Hi, well I recently encountered the Trojan horse dialer.17.E and it wouldnt allow me to use the internet or anything requiring a connection luckily i used an alternative computer and downloaded LSPfix this enabled me to use the internet again...I've been told to run Hijackthis ad there could still be some harmfull files or folders left, I'm seeking your help to tell me what I need to fix, Thanks in advance.

Gareth....Here's my log.

Logfile of HijackThis v1.99.1
Scan saved at 20:20:36, on 27/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgwb.dat
C:\PROGRA~1\Grisoft\AVGFRE~1\avgvv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IMprocess] C:\Program Files\Messenger Names\IM-svr.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by116fd.bay116.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase5059.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144913083791
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145516103758
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nglam-tr.local
O17 - HKLM\Software\..\Telephony: DomainName = nglam-tr.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{A4FD9779-C07D-422A-913F-1C7A33461EBD}: NameServer = 195.92.195.94 195.92.195.95
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nglam-tr.local
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Noviciate
July 28, 2006, 9:03 PM UTC
You will need to make a copy of these instructions because you have to disconnect from the internet to complete the fix. Either print them out or copy and paste them into Notepad.

Preparation

1) Download the trial version of Ewido anti-spyware from here and save it to your Desktop.
If you already have this program installed, skip to Updating Ewido: below.

* Please note that these instructions are for the new version - Ewido anti-spyware. If you have the old version - Ewido anti-malware and it is the:
  • paid-for version - you will need to go here and obtain an updated license code before you upgrade.
  • free version - you will need to uninstall it and reboot before installing the new version.

Double click the ewido-setup file to begin installation and follow the prompts.
When the program has been installed, and you click the Finish button, Ewido anti-spyware will open.
    Updating Ewido:

    By default Ewido is configured to update automatically so, if you have an active internet connection, it should do so following installation. If you are unsure whether or not it has done so, do the following:
  • Click the Update icon at the top and under "Manual Update" - click the Start update button.
  • Either Ewido will update or inform you that no update was available.
  • If you cannot access the internet with the infected PC, or you are having problems updating, you can download the signatures file from here.
    Once you have installed Ewido, double click ewido-signatures-full-current.exe to update it.

    Disabling the Resident Shield:
  • By default the Resident Shield is active but as it may interfere with the process of cleaning your PC, it will need to be disabled.
    (When the PC has been cleaned you can activate the shield again, if you wish.)
  • Click the Shield icon at the top and under "Resident shield is..." - click active.
  • This should now change to inactive.

    Changing Recommended Actions
  • Click the Scanner icon at the top and then click the Settings Tab.
  • Under "How to act?" click Recommended actions and select "Quarantine" from the menu.

You can now close Ewido anti-spyware.

Ewido anti-spyware is designed to be used to both scan for and remove malicious files and also to run in real-time alongside, but not replace, your existing anti-virus program to give an added layer of protection.
Both the Resident Shield and Automatic Updates will only be available for the thirty day trial period, after that Ewido will revert to a stand-alone scanner which you can keep and manually update for free and use in a similar way to Ad-Aware SE Personal, Spybot S&D etc.
Should you wish to benefit from the real-time protection, you will need to upgrade the program. To do this, simply open it and click on the Buy now button.

2) You will need to know how to boot into Safe Mode.
Instructions can be found here.

3) You will need to set Windows to show All Hidden Files and Folders.
Instructions can be found here.
** These files are hidden to stop you accidentally removing something important.
It is advisable to hide them again after fixing your computer. **

4) Log off from the internet and disconnect your modem cable for the duration of the fix.

Removal

1) Boot into Safe Mode.

2) Ensure that ALL open Windows / Programs / Folders are closed and then run Ewido anti-spyware.
  • If it is not already selected, click the Scanner icon at the top and then select the Scan Tab.
  • Click "Complete System Scan"
  • While the scan is in progress the PC should be left otherwise idle - so if you fancy a cuppa, now's the time to put the kettle on!
  • When the scan has completed, any threats that Ewido has detected will be displayed.
  • Click the Apply all actions button at the bottom.
  • When Ewido has finished, it will display the message "All actions have been applied".

    Saving a report:
  • Click the Save Report button at the bottom left and the "Reports" window will open.
  • The content of the scan report will be displayed in the right hand pane and a copy will be automatically saved as Report-Scan-date-time.txt into the C:\Program Files\ewido anti-spyware 4.0\Reports folder.
  • You will need to post a copy of this report into your next reply, so if it is more convenient, you can save another copy of this report elsewhere:
    Click the Save report as button and select a destination by clicking the down arrow to the right of the Save in: text box and then click Save.

Close Ewido Anti-Spyware.

3) Navigate to the C:\Windows\Temp folder and delete all the files that you find there.
Do this for all Usernames.

4) Navigate to C:\Documents and Settings\Username\Local Settings\Temp and delete all the files that you find there.
Do this for all Usernames.

5) Go to Start > Control Panel > Internet Options and under Temporary Internet files, click on Delete Files...
Check the box to the left of 'Delete all offline content' and then click on OK.

6) Boot into Normal Mode.

Post a new HJT log, the Ewido log AND a description of how your PC is running.

Run HJT:
  • Click Open the Misc Tools section.
  • Click Open Uninstall Manager...
  • Click Save list... and save it to your Desktop.
  • Copy and paste the file uninstall_list.txt into your next reply.
gazlew
July 30, 2006, 1:28 PM UTC
Hi I just scanned with ewido, and I'll post the log later as I'm curently on my laptop. I was just wondering should I delete any folders in Documents and settings/temp? Or Just Delete all files in and out of folders?

Thanks alot for your help.
gazlew
July 30, 2006, 1:49 PM UTC
Well overall the internet seems to be a bit quicker and working fine I'll start you off with my Ewido log :).

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 14:21:57 30/07/2006

+ Scan result:



C:\Program Files\Messenger Names\IMNames.exe -> Adware.2Search : Cleaned with backup (quarantined).
E:\Program Files\TBONBin\TBONWnd.EXE -> Adware.Bestofer : Cleaned with backup (quarantined).
E:\Program Files\TBONBin\Uninstall.exe -> Adware.Bestofer : Cleaned with backup (quarantined).
E:\Program Files\TBONBin\tbon.exe -> Adware.Bestofer : Cleaned with backup (quarantined).
C:\Documents and Settings\ADMINISTRATOR.NGT\Local Settings\Temporary Internet Files\Content.IE5\S0G91Z6D\util[1].js -> Adware.MediaMotor : Cleaned with backup (quarantined).
C:\WINDOWS\system32\actskn45.ocx -> Downloader.IstBar : Cleaned with backup (quarantined).
E:\WINDOWS\system32\actskn45.ocx -> Downloader.IstBar : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@msnservices.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc103.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc4.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc5.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@adrevolver[1].txt -> TrackingCookie.Adrevolver : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@adtech[2].txt -> TrackingCookie.Adtech : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@advertising[1].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc110.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc14.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc15.txt -> TrackingCookie.Adviva : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc112.txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc18.txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc118.txt -> TrackingCookie.Bestoffersnetworks : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc22.txt -> TrackingCookie.Bestoffersnetworks : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@casalemedia[1].txt -> TrackingCookie.Casalemedia : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc122.txt -> TrackingCookie.Cliks : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc29.txt -> TrackingCookie.Cliks : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc124.txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc35.txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\[removed][1].txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc12.txt -> TrackingCookie.Euroclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc111.txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@fastclick[2].txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc130.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc140.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc37.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc43.txt -> TrackingCookie.Hitbox : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc141.txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc50.txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc32.txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc60.txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\[removed][2].txt -> TrackingCookie.Pointroll : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@questionmarket[2].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc160.txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@serving-sys[2].txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc156.txt -> TrackingCookie.Serving-sys : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc159.txt -> TrackingCookie.Starware : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc70.txt -> TrackingCookie.Starware : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@tradedoubler[2].txt -> TrackingCookie.Tradedoubler : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\administrator@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc162.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc72.txt -> TrackingCookie.Webtrendslive : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Administrator\Local Settings\Temp\Cookies\[removed][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc107.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
E:\RECYCLER\S-1-5-21-1993962763-1580436667-1957994488-1003\Dc11.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


::Report end



And here's my HJT log;

Logfile of HijackThis v1.99.1
Scan saved at 14:44:54, on 30/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\WINDOWS\system32\sistray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wanadoo.co.uk/iesearch/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://NGT-INTERNET:80/array.dll?Get.Routing.Script
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.2607.0\msgr.en-us.en-gb\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IMprocess] C:\Program Files\Messenger Names\IM-svr.EXE
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} (CMediaMix Object) - http://musicmix.messenger.msn.com/Medialogic.CAB
O16 - DPF: {38D63471-E630-4492-A986-B8C48B79F2F8} - http://update.videoegg.com/wintel/VideoEggPublisher.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by116fd.bay116.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase5059.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1144913083791
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1145516103758
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = nglam-tr.local
O17 - HKLM\Software\..\Telephony: DomainName = nglam-tr.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = nglam-tr.local
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
Noviciate
July 31, 2006, 5:26 AM UTC
Run HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

CLOSE ALL OPEN WINDOWS AND BROWSERS - EXCEPT HJT and click on Fix checked

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You are running an old version of Sun Java which needs updating:

1) Go here and and click on the "Download JRE 5.0 Update 7" link.
Under Windows Platform - J2SE(TM) Runtime Environment 5.0 Update 7, click on "Windows Offline Installation, Multi-language".
* You will need to accept the license agreement before you can download the installation file.

2) Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Enviroment and then reboot your PC.

3) Navigate to and delete the following folder, if it exists: C:\Program Files\Java.

4) Finally double click the installation file that you downloaded earlier.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Everything appears to be OK, so I want you to run your PC as normal for a few days. When you are happy that everything is fine, do the following:

Update your anti-virus program,
Disable System Restore,
Boot into Safe Mode,
Scan your computer for viruses.
When you get the all clear, reboot into Normal Mode.
Re-enable System Restore,
Create a Restore Point.
This will give a clean Restore Point should you need it in the future.
A tutorial for System Restore is available here.

The reason for waiting is that if removing the malware has caused a problem, which it occasionally does, you can put your PC back to how it was before the fix. This will re-install the malware, but an infected PC is better than an expensive paperweight!

Some bedtime reading: This is a very good tutorial about keeping your computer safe and secure on the internet.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Finally, I think it would be polite to post into the thread that you started at Spyware Warrior and let them know that your problem has been taken cate of Elsewhere.
'KotaGuy
August 5, 2006, 6:05 PM UTC
This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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