Adware.Linkmaker

[Gianteric]

Hi, I am not sure if this is really malware, I think its adware, so if it doesn't belong on these forums please tell me and I will try to find another forum for help. I have this adware on my desktop now. My other post was on my laptop. My sister's friend had a virus, so that it sent Instant Messages through AIM to people on her buddy list and said that it was a picture. My sister got one of these messages and downloaded the "picture", but it was really just this adware. I have Norton 2006, and it sees it and says that it resolves it, but it keeps coming back. Can you guys help me? Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 12:35:16 AM, on 7/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\taskmg.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\dfndrd_5.exe
C:\WINDOWS\system32\mptft.exe
C:\WINDOWS\system32\ssn6tuu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ssec.exe
C:\WINDOWS\system32\nr1rnqm8.exe
C:\WINDOWS\system32\tfthot.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\aupdate32.exe
C:\Program Files\Common Files\{1C370926-0BB8-1033-0827-040802200001}\Update.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
c:\windr32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe
C:\Documents and Settings\Tracy\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=20065&k=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=20065&k=
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=192.168.0.1:87
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = direcwaysupport.com; 192.168.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Yvakt Class - {AE0ECC2F-0C33-494C-8B22-B57A7763027F} - C:\WINDOWS\system32\x3cqp0.dll
O2 - BHO: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [defender] C:\\dfndrd_5.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdd_5.exe
O4 - HKLM\..\Run: [newname] C:\\nwnmd_5.exe
O4 - HKLM\..\Run: [ftexc] C:\WINDOWS\system32\mptft.exe
O4 - HKLM\..\Run: [Hhl7RfpJ] "C:\WINDOWS\system32\ssn6tuu.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\NETSCAPE\NETSCAPE\NETSCP.EXE" -aim
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9125594625
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar ... launch.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/isla ... rSetup.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://cdn.digitalcity.com/video/kdx.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.com/client/msnmusax3028.cab
O18 - Filter: text/html - {DA28E0DB-229C-4003-827E-96AE15AD90FB} - C:\WINDOWS\system32\x3cqp0.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Microsoft SCC Host Protocol (TaskMGM) - Unknown owner - C:\WINDOWS\taskmg.exe

Thanks for the help!

[Gary R]

Hi

I'm Gary R. I'll be glad to help you with your computer problems.
Please be patient, I know that you want your problems solved quickly, and I will work hard to help you.

Please observe these rules while we work:

• Perform all actions in the order given.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Stick with it till you're given the all clear.
• Remember, absence of symptoms does not mean the infection is all gone.

If you can do these things, everything should go smoothly.

Your computer is quite badly infected, and it may take a few posts to get you clean.

First can you go to Add/Remove Programs in Control Panel and uninstall the following programs (if found).

NewDotNet (may be New.Net)
Maxi Files (could be Toolbar 888)
Viewpoint Toolbar

Download and unzip BFU.zip to its own folder C:\BFU.

Next, RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra Remover. Save it in the folder you made earlier (c:\BFU).

Do not run the Uninstaller and the Remover yet.

Download ewido anti-malware it is a free version of the program.

• Install ewido anti-malware.
• Launch ewido by double-clicking on the icon.
• The program will now open to the main screen.
• You will need to update ewido to the latest definition files.
  
  
  
  • At the top of the main screen click Update.
    
    • Then in the Manual Update section, click on Start Update.
• The update will start and a progress bar will show the updates being installed.
• When updates are completed, close Ewido.

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

Once the updates are installed do the following:

Boot into safe mode by hitting the F8 key repeatedly as you power up.

This will bring up a menu, select Safe Mode and press enter. Log on as a user with administrator priviledges.

Now run a scan with Ewido.

• Click on Scanner
  
  • Click on the Settings tab, and set the following settings.
    
    • How to act
      
      • Click on Recommended actions, and set to Quarantine.
    • How to scan
      
      • Check all options.
    • Possibly unwanted software.
      
      • Check all options.
    • Reports
      
      • Check Automatically generate report after every scan.
      • Uncheck Only if threats were found.
    • What to scan
      
      • Check Scan every file.
  • Click on the Scan tab.
    
    • Click on Complete System Scan and the scan will begin.
    • When the scan has finished
      
      • Make sure that Set all elements to: shows Quarantine, if not click on the link and choose Quarantine from the popup menu.
      • At the bottom of the window click on the Apply all Actions button.

Note: Don't save the report before you hit the Apply action button.

Close ewido anti-malware.

Ewido will save a report in the following location C:\Program Files\ewido anti-spyware 4.0\Reports

Now run BFU.
Open My Computer and navigate to the c:\BFU folder. Start the Brute Force Uninstaller by doubleclicking BFU.exe

In the script line to execute field copy and paste c:\bfu\alcanshorty.bfu
Press execute and let it do its job.

Wait for the complete script execution box to pop up and press OK.
Press exit to terminate the BFU program.

Reboot into Normal Mode.

We need to stop a service...

• Click Start button then select Run.
• Type services.msc then hit OK.
• Scroll down and find the service called.

Microsoft SCC Host Protocol

• Right-click on Service and choose Properties.
• On the General tab under Service Status click the Stop button to stop the service.
• Beside Startup Type in the dropdown menu select Disabled.
• Click Apply then OK. Exit the Services utility.

(Note: If the service isn't listed go ahead with the rest of the instructions)

Let's delete that service

• Start HijackThis.
• Click Config button.
• Click Misc Tools button.
• click Delete an NT Service button
• Copy and Paste the text in the box below in the Delete an NT Service window.

TaskMGM

• Click OK.
• Close HijackThis.

Now halt these Processes (if found), by pressing Ctrl+Alt+Del, this will bring up Windows Task Manager.

taskmg.exe
ALCMTR.EXE
mptft.exe
ssn6tuu.exe
ssec.exe
nr1rnqm8.exe
tfthot.exe
aupdate32.exe
Update.exe
windr32.exe (there may be more than one copy of this, halt all copies)

• Click on the Processes tab.
• Scroll down to find the 1st process.
• Click on the End Process button.
• Repeat for all the processes listed.

Run a scan with HJT, and check the following items (if found).

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.mrfindalot.com/search.asp?si=20065&k=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.mrfindalot.com/search.asp?si=20065&k=

O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: Yvakt Class - {AE0ECC2F-0C33-494C-8B22-B57A7763027F} - C:\WINDOWS\system32\x3cqp0.dll
O2 - BHO: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll
O2 - BHO: (no name) - {E5E2A3E7-00FE-4D31-A030-A10799DDCA66} - (no file)

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: ToolBar888 - {CBCC61FA-0221-4ccc-B409-CEE865CACA3A} - C:\Program Files\ToolBar888\MyToolBar.dll

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [defender] C:\\dfndrd_5.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdd_5.exe
O4 - HKLM\..\Run: [newname] C:\\nwnmd_5.exe
O4 - HKLM\..\Run: [ftexc] C:\WINDOWS\system32\mptft.exe
O4 - HKLM\..\Run: [Hhl7RfpJ] "C:\WINDOWS\system32\ssn6tuu.exe"

O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/isla ... rSetup.cab

O18 - Filter: text/html - {DA28E0DB-229C-4003-827E-96AE15AD90FB} - C:\WINDOWS\system32\x3cqp0.dll


Make sure that you can see hidden files and folders.

• Click Start.
• Click My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Show hidden files and folders.
• Click Yes to confirm.
• Uncheck the Hide file extensions for known file types.
• Click OK.

Search for Hidden Files
By default, the Search companion does not search for hidden files. Because of this, you may be unable to find files, even though they exist on the drive.

To search for hidden or system files in Windows XP:

• Click Start.
• Click Search.
• Click All files and folders.
• Click More advanced options.
• Click to select the Search hidden files and folders check box.

Delete the following files and folders (if found).

These Folders

C:\Program Files\Viewpoint
C:\Program Files\ToolBar888

These Files

C:\WINDOWS\system32\x3cqp0.dll
ALCMTR.EXE
C:\\dfndrd_5.exe
C:\\kybrdd_5.exe
C:\\nwnmd_5.exe
C:\WINDOWS\system32\mptft.exe
C:\WINDOWS\system32\ssn6tuu.exe
C:\WINDOWS\system32\x3cqp0.dll

Now send me the Ewido log and a new HJT log please.

[Gianteric]

Thank you so much for all your help! I think I missunderstood your instructions, I thought Ewido would automatically save a log of the scan, but apparently it didn't. Would you like me to do the scan again? It found a bunch of stuff. A lot of it said that it was tracking cookies or something. Here is my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 2:05:05 PM, on 7/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Norton Password Manager\AcctMgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tracy\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=192.168.0.1:87
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = direcwaysupport.com; 192.168.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\NETSCAPE\NETSCAPE\NETSCP.EXE" -aim
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9125594625
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar ... launch.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://cdn.digitalcity.com/video/kdx.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.com/client/msnmusax3028.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Gary R]

Hi Gianteric,

Looks a lot better, hows your computer running.

Did you uninstall NewDotNet, because there's an entry still in your HJT log (Do not try to fix this with HJT). Are you having any problems connecting to the Internet?

As regards your Ewido log. If you open Ewido and click on Reports, it will show a record of the scans you've made. Click on the entry you want to look at, this will open the log. Now click on Save Report as, and give the report a name you can remember.

By default it will save to the Reports folder in this location:- C:\Program Files\ewido anti-spyware 4.0\Reports

Post it to me please.

Clear out your Temp Files.

Download ATF Cleaner by Atribune and save it to your Desktop.

• Double click ATF-Cleaner.exe to run the program.
• Check the following boxes:
  
  • Windows Temp
  • Current User Temp
  • All Users Temp
  • Temporary Internet Files
  • Prefetch
  • Recycle Bin
  • Java Cache
• The rest are optional - if you want to remove the lot, check Select All.
• Now click Empty Selected.
• When you get the Done Cleaning message, click OK.
  
• If you use Firefox browser.
  
  • Click Firefox at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.
• If you use Opera browser.
  
  • Click Opera at the top and choose: Select All
  • If you would like to keep your saved passwords, please click No at the prompt.
  • Click the Empty Selected button.

Make sure you clear your temp files BEFORE running the Kaspersky Scan, as there will be less files to scan that way, and it will take less time.

Please do an online scan with Kaspersky Online Scanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then start to download the latest definition files.
• Once the scanner is installed and the definitions downloaded, click Next.
• Now click on Scan Settings.
• In the scan settings make sure that the following are selected:
  
  
  
  • Scan using the following Anti-Virus database:
    
    • Extended (If available otherwise Standard)
  • Scan Options:
    
    • Scan Archives
    • Scan Mail Bases
• Click OK.
• Now under select a target to scan select My Computer.
• The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
• Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post please, along with the Ewido log.

[Gianteric]

My computer is running fine. No problems connecting to the internet. I didn't uninstall NewDotNet because I couldn't find it anywhere in add/remove programs. A little bit ago Norton found something called like NDotNet or NewDotNet or something, and it said it resolved it, but I'm not sure if it really did or not. About my Ewido log, when I click on reports, it says "No reports available." Should I do another scan? Here is the results of the Kaspersky scan:

uesday, July 11, 2006 7:00:13 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.83.0
Kaspersky Anti-Virus database last update: 12/07/2006
Kaspersky Anti-Virus database records: 206683


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\
K:\

Scan Statistics
Total number of scanned objects 166113
Number of viruses found 34
Number of infected objects 205 / 0
Number of suspicious objects 0
Duration of the scan process 02:03:30

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\e76ae243c828e3d3613346a032409e13_0757d3c5-c187-45b8-9fe0-23c3865248f8 Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\HPPAppActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\HPPHomePageActivity.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\18ED4A6B.class Infected: Trojan.Java.ClassLoader.h skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1A270912.class Infected: Trojan.Java.ClassLoader.c skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1C0F5EE0.pif Infected: Backdoor.Win32.SdBot.yn skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\269E09F6.exe Infected: Trojan-Clicker.Win32.VB.ij skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26A45DEF.exe Infected: Trojan-Downloader.Win32.VB.nw skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26B859D9.exe Infected: Trojan-Dropper.Win32.Agent.hl skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26BE2DD2.exe Infected: Trojan-Dropper.Win32.Agent.hl skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26C157CF.exe Infected: Trojan-Dropper.Win32.Agent.hl skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\27683517.exe Infected: Trojan-Downloader.MSIL.Agent.a skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\28F4535E.htm Infected: Trojan-Downloader.JS.IstBar.j skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2B286CF7.dll Infected: not-a-virus:AdWare.Win32.NewDotNet skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\2F6F5064.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\47F22914.tmp Infected: Trojan-Downloader.Java.OpenStream.c skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\6D3E6CCF.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7EB077D5.class Infected: Trojan.Java.ClassLoader.d skipped

C:\Documents and Settings\Eric\Application Data\Kontiki\kdx\error.log Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Kontiki\kdx\thumbnails\1430028.jpg Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Kontiki\kdx\thumbnails\14300280.jpg Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Kontiki\kdx\thumbnails\14300281.jpg Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Microsoft\Templates\Normal.dot Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Microsoft\Word\AutoRecovery save of posters.asd Object is locked skipped

C:\Documents and Settings\Eric\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped

C:\Documents and Settings\Eric\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\History\History.IE5\MSHist012006071120060712\index.dat Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Temp\~DF6327.tmp Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Temp\~DF806B.tmp Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Temp\~DF8350.tmp Object is locked skipped

C:\Documents and Settings\Eric\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Eric\My Documents\pic from christine.zip/img065.com Infected: Backdoor.Win32.SdBot.aad skipped

C:\Documents and Settings\Eric\My Documents\pic from christine.zip ZIP: infected - 1 skipped

C:\Documents and Settings\Eric\My Documents\posters.doc Object is locked skipped

C:\Documents and Settings\Eric\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Eric\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temp\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\254cee05b9[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\gamesforall[2].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\Mendoza1[1].exe/data0004 Infected: Trojan-Downloader.MSIL.Agent.a skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\Mendoza1[1].exe/data0010 Infected: Trojan.Win32.Zapchast.bl skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\Mendoza1[1].exe/data0011/data0006 Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\Mendoza1[1].exe/data0011 Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\Mendoza1[1].exe NSIS: infected - 4 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\NNSCAA638[2].EXE Infected: not-a-virus:AdWare.Win32.NewDotNet skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\EX6166OG\settings[1].zip Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\gamesforall[2].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\stub_sca3[1].exe Infected: not-a-virus:AdWare.Win32.BookedSpace.h skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\STMRGXAN\winXP_2000update[1].exe RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\c8c862d329[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\drsmart7[1].zip Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\gamesforall[2].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WHM7C927\settings[1].rar Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[1].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[2].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\WXM30PIV\gamesforall[3].zip RarSFX: infected - 5 skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\Tracy\Application Data\Aim\bjrhgnhj\gianteric216\cert8.db Object is locked skipped

C:\Documents and Settings\Tracy\Application Data\Aim\bjrhgnhj\gianteric216\key3.db Object is locked skipped

C:\Documents and Settings\Tracy\Application Data\Symantec\PendingAlertsQueue.log Object is locked skipped

C:\Documents and Settings\Tracy\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\Tracy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\Tracy\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\Tracy\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Tracy\Local Settings\Temp\hpodvd09.log Object is locked skipped

C:\Documents and Settings\Tracy\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\Tracy\My Documents\backups\backup-20060711-134339-724.dll Object is locked skipped

C:\Documents and Settings\Tracy\My Documents\backups\backup-20060711-134340-366.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\Documents and Settings\Tracy\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\Tracy\ntuser.dat.LOG Object is locked skipped

C:\hp\bin\KillWind.exe Infected: not-a-virus:RiskTool.Win32.PsKill.p skipped

C:\mc-110-12-0000228.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\mc-110-12-0000228.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\mc-110-12-0000228.exe NSIS: infected - 2 skipped

C:\Mendoza1.exe/data0004 Infected: Trojan-Downloader.MSIL.Agent.a skipped

C:\Mendoza1.exe/data0010 Infected: Trojan.Win32.Zapchast.bl skipped

C:\Mendoza1.exe/data0011/data0006 Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\Mendoza1.exe/data0011 Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\Mendoza1.exe NSIS: infected - 4 skipped

C:\Program Files\Common Files\misc001\Mendoza.exe/data0006 Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\Program Files\Common Files\misc001\Mendoza.exe NSIS: infected - 1 skipped

C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBConfig.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDebug.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBDetect.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBNotify.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBRefr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetCfg2.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetDev.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetLoc.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSetUsr.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMNot.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMReg.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBSMRSt.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStHash.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBStMSI.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\BBValid.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPPolicy.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStart.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SPBBC\LOGS\SPStop.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVApp.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVError.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\AVVirus.log Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0243NAV~.TMP Object is locked skipped

C:\Program Files\Norton Internet Security\Norton AntiVirus\Savrt\0460NAV~.TMP Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\chandir.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\chandir.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\chn.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\chn.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\D0000000.FCS Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\inuse.txt Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\L0000033.FCS Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\main.log Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_die.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_die.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_dnd.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_dnd.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_ext.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_ext.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_rcv.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\prs_rcv.idx Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\storydb.dat Object is locked skipped

C:\Program Files\Updates from HP\309731\Users\Default\Data\storydb.idx Object is locked skipped

C:\RECYCLER\S-1-5-21-1475362578-3012475636-3131385809-1012\Dc439.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\RECYCLER\S-1-5-21-1475362578-3012475636-3131385809-1012\Dc440.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\RECYCLER\S-1-5-21-1475362578-3012475636-3131385809-1012\Dc443.exe Infected: not-a-virus:AdWare.Win32.BookedSpace.h skipped

C:\RECYCLER\S-1-5-21-1475362578-3012475636-3131385809-1012\Dc446.EXE Infected: not-a-virus:AdWare.Win32.NewDotNet skipped

C:\RECYCLER\S-1-5-21-1475362578-3012475636-3131385809-1012\Dc448.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP527\A0145303.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147764.dll Infected: not-a-virus:AdWare.Win32.NewDotNet skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147765.dll Infected: not-a-virus:AdWare.Win32.NewDotNet.i skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147766.exe Infected: not-a-virus:AdWare.Win32.NewDotNet.e skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147800.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147803.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147806.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147819.exe RarSFX: infected - 5 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147820.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147821.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147821.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147821.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147825.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147828.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147828.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147828.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP550\A0147829.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147831.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147832.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147893.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147896.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147896.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147896.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP551\A0147897.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147913.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147916.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147916.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147916.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147917.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147931.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147932.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147932.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147932.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147933.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147934.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147934.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147934.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147935.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147936.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147936.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147936.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147937.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147938.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147938.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147938.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147939.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147940.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147940.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147940.exe NSIS: infected - 2 skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147941.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147965.exe Infected: Backdoor.Win32.SdBot.aad skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147966.exe Infected: Trojan.Win32.StartPage.ajj skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147967.exe Infected: Trojan.Win32.Runner.h skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147974.exe Infected: Trojan-Dropper.Win32.Agent.mu skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147975.exe Infected: Trojan-Downloader.Win32.Small.cyh skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147976.exe Infected: Trojan-Downloader.Win32.Adload.cu skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147977.exe Infected: Trojan-Downloader.Win32.Adload.cu skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147978.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147979.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147980.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147981.exe Infected: Trojan-Downloader.Win32.Adload.ct skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147982.exe Infected: Trojan-Downloader.Win32.Adload.cv skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147983.exe Infected: Trojan-Clicker.Win32.VB.fe skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147984.exe Infected: Trojan-Downloader.Win32.Agent.ala skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147985.exe Infected: Trojan.Win32.Zapchast.bl skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147986.exe Infected: Trojan-Dropper.Win32.VB.mz skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147987.com Infected: Backdoor.Win32.SdBot.aad skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147988.exe Infected: Trojan-Dropper.Win32.Small.qn skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0147992.exe Infected: Trojan.Win32.Runner.h skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0148007.dll Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP552\A0148008.dll Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP553\A0148067.exe Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP553\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\EventCache\{C4F2B7A8-98D6-4628-BCA9-8ED9BF677652}.bin Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\ftuninst.exe Infected: not-a-virus:AdWare.Win32.SearchAssistant.g skipped

C:\WINDOWS\system32\gbe90qs.exe Infected: not-a-virus:AdWare.Win32.Suggestor.o skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\nr1rnqm8.exe Infected: Trojan.Win32.Runner.j skipped

C:\WINDOWS\system32\tfthot.exe Infected: not-a-virus:AdWare.Win32.SearchAssistant.f skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\system32ftuninst.exe Infected: not-a-virus:AdWare.Win32.SearchAssistant.g skipped

C:\WINDOWS\system32tfthot.exe Infected: not-a-virus:AdWare.Win32.SearchAssistant.f skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

C:\windr32.exe/data.rar/winupdate.exe Infected: Trojan-Downloader.Win32.Adload.cw skipped

C:\windr32.exe/data.rar/aupdate32.exe/stream/data0005 Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\windr32.exe/data.rar/aupdate32.exe/stream Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\windr32.exe/data.rar/aupdate32.exe Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\windr32.exe/data.rar Infected: not-a-virus:AdWare.Win32.Softomate.q skipped

C:\windr32.exe RarSFX: infected - 5 skipped

D:\System Volume Information\_restore{E7B21304-9105-4D9D-AFAC-E7088FDCC6A0}\RP553\change.log Object is locked skipped

Scan process completed.



Thanks for all your help so far!

[Gary R]

Hi Gianteric,

Don't worry about the Ewido log. Did you have Automatically generate report after every scan checked, and Only if threats were found unchecked in the Reports section before running a scan?

Anyway, I had you run Kaspersky just in case there wasn't an Ewido report.

Its found a few things, but nothing too much to worry about.

Did you run ATF cleaner before running the Kaspersky scan, because there are some infected Temp files in the log that we'll have to clean out manually.

Go to C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files and delete the contents of the folder. Do not delete the folder

Take note of any files or folders you have trouble deleting, and let me know.

Download Pocket Killbox and install it to your Desktop. Do not run it yet.

• First copy the filepaths in the box below to your clipboard, by highlighting them and pressing Ctrl+C.

C:\Mendoza1.exe
C:\Program Files\Common Files\misc001\Mendoza.exe
C:\WINDOWS\system32\nr1rnqm8.exe
C:\windr32.exe

• Open Killbox and check a mark in the "RadioBox" which says Delete On Reboot
• Click File > Paste from Clipboard.
• Click on the Red button with a Cross, and answer Yes when prompted to Backup and Delete the pasted files.
• Answer Yes when prompted to Reboot now.

I'd like you to check a file for Viruses.

• Go to VirusTotal or Jotti's, and scan the following file.

C:\Documents and Settings\Eric\My Documents\pic from christine.zip

• Click on the Browse button at the top of the screen.
• Browse to the file.
• Click OK.
• Click Send, and the file will upload to VirusTotal / Jotti, where it will be scanned by several anti-virus programmes.
• After a while, a window will open, with details of what the scans found.
• Note details of any viruses found.
• Post details back to me please.

Your System Restore points are heavily infected, but providing you don't do a System Restore they cannot re-infect you. We'll clear those out in due course, I like to do it last in case we have any unforeseen problems (better an infected RP than no RP).

I don't think we'll do anything about the NewDotNet remnant in your HJT log, its not infectious, and isn't causing problems. Because it is part of your LSP (Layered Service Protocols), removing it can be potentially hazardous (you could lose internet connectivity), and the gain does not justify the risk.

If it becomes a problem, there are tools we can use, but they are not without risk.

Post me the details from the Jotti's/Virus Total scans, plus a new HJT log please.

I'll give you a list of things to do to secure your computer, and we'll clear out your Restore Points once I've heard back from you.

[Gianteric]

Yes, I had Automatically generate report after every scan checked and Only if threats were found unchecked. Yes, I ran ATF cleaner before the Kaspersky scan, and I checked everything. I didn't have any trouble deleting any of the temoporary internet files.

The file pic from christine.zip was the file that we originally got the adware.linkmaker from. the results of the VirusTotal scan are here:

STATUS: FINISHEDComplete scanning result of "pic_from_christine.zip", received in VirusTotal at 07.12.2006, 23:54:07 (CET).

Antivirus Version Update Result
AntiVir 6.35.0.21 07.12.2006 no virus found
Authentium 4.93.8 07.12.2006 no virus found
Avast 4.7.844.0 07.12.2006 no virus found
AVG 386 07.12.2006 no virus found
BitDefender 7.2 07.12.2006 Backdoor.SDBot.BED1623B
CAT-QuickHeal 8.00 07.12.2006 (Suspicious) - DNAScan
ClamAV devel-20060426 07.12.2006 no virus found
DrWeb 4.33 07.12.2006 Win32.HLLW.MyBot.based
eTrust-InoculateIT 23.72.66 07.11.2006 no virus found
eTrust-Vet 12.6.2295 07.12.2006 no virus found
Ewido 4.0 07.12.2006 no virus found
Fortinet 2.77.0.0 07.12.2006 no virus found
F-Prot 3.16f 07.12.2006 no virus found
F-Prot4 4.2.1.29 07.12.2006 no virus found
Ikarus 0.2.65.0 07.12.2006 no virus found
Kaspersky 4.0.2.24 07.12.2006 Backdoor.Win32.SdBot.aad
McAfee 4805 07.12.2006 no virus found
Microsoft 1.1481 07.12.2006 no virus found
NOD32v2 1.1656 07.12.2006 a variant of IRC/SdBot
Norman 5.90.23 07.12.2006 no virus found
Panda 9.0.0.4 07.12.2006 W32/Sdbot.HRG.worm
Sophos 4.07.0 07.12.2006 no virus found
Symantec 8.0 07.12.2006 no virus found
TheHacker 5.9.8.173 07.11.2006 no virus found
UNA 1.83 07.12.2006 no virus found
VBA32 3.11.0 07.12.2006 suspected of Malware.Agent.70
VirusBuster 4.3.7:9 07.12.2006 no virus found


Aditional Information
File size: 64044 bytes
MD5: a8795499e60faf937f7613b7e2c454f5
SHA1: 7eeed0d238e469313e7981697c029ad87a330cb4
packers: PECompact


And here is my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 2:56:35 PM, on 7/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\hphmon06.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\palmOne\HOTSYNC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tracy\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.myway.com/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=192.168.0.1:87
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = direcwaysupport.com; 192.168.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\NETSCAPE\NETSCAPE\NETSCP.EXE" -aim
O4 - Startup: HotSync Manager.lnk = C:\Program Files\palmOne\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet7_22.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partne ... nicode.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9125594625
O16 - DPF: {6632A7E9-FE1F-43D2-A04A-A15951ED63E0} - http://mediaplayer.walmart.com/installer/install.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/softwar ... launch.cab
O16 - DPF: {A7ECD556-D6F6-4F41-8C6B-14AB246801A0} (Secure Delivery) - http://cdn.digitalcity.com/video/kdx.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsup ... mAData.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5} (MsnMusicAx Class) - https://music.msn.com/client/msnmusax3028.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thank you again...

[Gary R]

Hi Gianteric,

OK, just the pic from christine.zip file to get rid of then it looks like you're clean.

We'll use Killbox to get rid of it.

• First copy the filepath in the box below to your clipboard, by highlighting it and pressing Ctrl+C.

C:\Documents and Settings\Eric\My Documents\pic from christine.zip

• Open Killbox and check a mark in the "RadioBox" which says Delete On Reboot
• Click File > Paste from Clipboard.
• Click on the Red button with a Cross, and answer Yes when prompted to Backup and Delete the pasted files.
• Answer Yes when prompted to Reboot now.

OK, if you're not having any problems with your computer, it's time to secure it against further infection.

Update your Java.

Older versions have vulnerabilities that malware can and are using to infect systems. You are running an old version.

Please follow these steps to remove older version Java components.

• Close any programmes you may have running, ESPECIALLY your web browser
• Click Start > Control Panel.
• Click Add/Remove Programs.
• Check any item with Java Runtime Environment (JRE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove all versions of Java.
• Reboot your computer once all Java components are removed.

Download the latest version of Java Runtime Environment, and install it to your computer.

THESE STEPS ARE VERY IMPORTANT

Lets reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to clean the restore points.

• Turn off System Restore.
  
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
• Reboot.
  
• Turn ON System Restore.
  
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
• NOTE: only do this ONCE, NOTon a regular basis

We need to re hide system files.

To do so, please follow the steps below:

• Double-click My Computer.
• Click the Tools menu, and then click Folder Options.
• Click the View tab.
• Put a check by "Hide file extensions for known file types."
• Under the "Hidden files" folder, select "Do not show hidden files and folders."
• Check "Hide protected operating system files."
• Click Apply, and then click OK.

Updating Windows and Internet Explorer

IMPORTANT: You need to update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you're running Microsoft Office, or any portion thereof, go to Microsoft's Office Update site and make sure you have at least all the critical updates installed. (Free at Microsoft Office Update).

Make your Internet Explorer more secure

• From within Internet Explorer click on Tools > Options > Security > Internet > Custom Level.
• Make sure these options are set as follows:
  
  
  
  • Download signed ActiveX controls to Prompt
  • Download unsigned ActiveX controls to Disable
  • Initialize and script ActiveX controls not marked as safe to Disable
  • Installation of desktop items to Prompt
  • Launching programs and files in an IFRAME to Prompt
  • Navigate sub-frames across different domains to Prompt
• When all these settings have been made, click on the OK button.
• If it prompts you as to whether or not you want to save the settings, press the Yes button.
• Press the Apply button and then the OK to exit the Internet Properties page.

The following are free programs that are designed to keep your computer clean. A brief description is included with each item, click on name to go to download site.

• Adaware SE Personal
  Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
  
• Spybot S & D
  Spybot is a scanner like Adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and protection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
  To see how to set this up as well as more spybot features, see here
  
• SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  
• IE Spyad
  It puts many bad webpages on your restricted zones LIST. This means that you can still view the "bad" webpages, but the webpages can't do certain things (such as use javascripts and cookies). Use IE Spyad for single account computers, and IE Spyad 2 for multi account computers.
  
• Hosts file:
  
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  • Make sure you read the instructions on how to install the hosts file, here.
• If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  
  
  • Click the start button (at the lower left hand corner of your screen)
  • Click run
  • In the dialog box, type services.msc
  • hit enter, then locate dns client
  • Highlight it, then double-click it.
  • On the dropdown box, change the setting from automatic to manual.
  • Click ok
    

• Use an Anti Virus Software - It's very important that your computer has an anti-virus software running. This alone can save you a lot of trouble with malware in the future. See this link for a LISTing of some, on line & their stand-alone anti virus programs:
  Computer Safety On line - LIST of free Anti virus programs
  
• Use a Firewall - I cannot stress enough how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one.
  
• Site Advisor This is a utility that can be downloaded and installed. It loads an icon to the taskbar of your browser (versions for IE and Firefox), indicating the trustworthiness of the site you are on. Green for safe, Red for suspicious. Click on the icon to access details that SiteAdvisor has about the site.

Just a final reminder for you.

• UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
• Run Spybot and Adaware regularly. (Once a week minimum)
• It is important that you visit http://www.windowsupdate.com regularly. This will ensure you always have the latest security updates installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Stand up and be Counted.

NOW is the time you can start to hit back at the people who infected you.

Please take the time to go and complain - that forum has a topic for your infection which is Alcan Worm... please post as a reply, you do not need to register to do so (but you can if you wish). It will also have a list of other places you can go to to register your complaint, depending on the country you are resident in. Please read the topics and complain, it is only with such complaints to goverment or government agencies that something will get done.

Once again, please post and tell me how things are going with your system... problems etc.

Gary R

Some of the above is a general post I give when someone's computer is clean. Obviously you have already taken care of some of the issues mentioned, but it is important that you read through them, and address any that you may have missed.

Keep secure.

Gary R

[Gianteric]

Hey! THANK YOU SO MUCH! I feel clean again! I am having no more problems with my computer!! But in that Malware complaints thing, there is no topic for Alcan Worm... Thanks again!!!

[ChrisRLG]

Gianteric

It has a topic for any infection without a seperate topic.

http://www.malwarecomplaints.info/viewtopic.php?t=137

That would be the correct topic to place it.

It will also give links for you to use for your government agencies.
We need to fight these people on all frounts to get rid of malware

[Gary R]

Hi Gianteric,

You're welcome, glad we could help, keep safe.

I see Chris has already answered your enquiry on where to post at Maware Removal. Thanks Chris.

['KotaGuy]

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