2- I downloaded the Firewall you suggested, but it someway disabled not only the AVG, but also the programs ARES and MSN. So, as I didn't know how to configurate things, I uninstalled it. What should I do now?
In this case, you must have atleast Win XP Firewall turned on. To do this, go to Start > Control Panel > Windows Firewall > Select ON and press OK.
If you would like a software Fireall, download one of these:
Sunbelt Kerio PF
The viruses that AVG found are in the restore points.
It's a good idea to Flush your System Restore points after ridding yourself of malware: You can clean this by doing the following:
- Click Start | Help and Support | Undo changes to your computer with System Restore.
- Click Create A Restore Point then click Next. Give it a name it and then click Create, then Close.
- Close the Help and Support Center box.
- Click Start | Run and type Cleanmgr
- Select (C: ) then click OK.
- Click the More Options tab.
- Click Clean Up in the System Restore Section.
Congratulations, Marcelo! Your log looks clean. If you still have some problems, please donâ€™t hesitate to say so.
Here are some measures you can take to stay more secure online:
Secure your Internet Explorer by going here and following the instructions there.
Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera.
Install and keep updated, Ad-Aware SE and Spybot Search & Destroy.
Run them both on a regular basis, following the manufacturer's recommendations.
Install and keep updated, SpywareBlaster and SpywareGuard
Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.
Clear your Temp folders.
Go to Start > Find/Search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.
Empty/delete the entire contents from the following folders:
C:\temp <-- if you have one.
Note: Empty contents but don't delete the folder(s) itself.
Clear out temp files from the following location. Change "username" to whatever you have on your computer.
C:\Documents and Settings\username\Local Settings\Temp\
In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.
Empty the Recycle Bin!
Hide system files
It is very important that system files and folders are hidden again, so that they DO NOT get deleted by mistake. To hide system files and folders, do the following for your operating system...
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading, uncheck Do not show hidden files and folders
* Check the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
If you have any more problems, post back.