Same story as most, tried removing malware and after 1/2 done lost ability to view web pages on IE, navigator, etc. Friend's computer so can't do anything that would necessitate reinstalling software, losing info, etc. already ran regrestore so would not do it again. Tried lsdfix with no help there. Someone said something about deleting winsock2 and dun but this was for aol user so some steps don't sound right?
Here is hijack this:
Logfile of HijackThis v1.99.1
Scan saved at 3:57:26 PM, on 5/2/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARMON32A.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\VERIZONDSL\WINPOET\WINPPPOVERETHERNET.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\KTRJDLL.EXE
C:\WINDOWS\KTRJENC.EXE
C:\WINDOWS\SYSTEM\ELITEZDH32.EXE
C:\WINDOWS\SYSTEM\INSNTR.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\WINDOWS\SYSTEM\INSNTR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS1991.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://verizondsl.nbci.com/"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll (file missing)
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\PROGRAM FILES\CXTPLS\CXTPLS.DLL
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll (file missing)
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\AVEO\ATTUNE\bin\attune_ce.exe
O4 - HKLM\..\Run: [WinPoET] C:\Program Files\VerizonDSL\WinPoET\WinPPPoverEthernet.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\SYSTEM\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [byfufjvrzwfxddxqsruybkwk] C:\WINDOWS\jqwurmey.exe
O4 - HKLM\..\Run: [1W4P4M8I] \Progra~1\1W4P4M8I\1W4P4M8I.exe
O4 - HKLM\..\Run: [AutoLoaderEnvoloAutoUpdater] "C:\WINDOWS\TEMP\~COMPOUNDINST0\AUTO_UPDATE_LOADER.EXE" /HideUninstall /HideDir /PC=CP.FHB /ForSupportedBrowsers /ShowLegalNote=nonbranded
O4 - HKLM\..\Run: [cbyh] C:\WINDOWS\cbyh.exe
O4 - HKLM\..\Run: [AutoLoaderpz5d1JPScJIX] "C:\WINDOWS\SYSTEM\CABVIDDC.EXE"
O4 - HKLM\..\Run: [p4mX37S] CABVIDDC.EXE
O4 - HKLM\..\Run: [KTRJDLL] C:\WINDOWS\KTRJDLL.EXE
O4 - HKLM\..\Run: [KTRJENC] C:\WINDOWS\KTRJENC.EXE
O4 - HKLM\..\Run: [checkrun] C:\WINDOWS\SYSTEM\ELITEZDH32.EXE
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [AccessRampLAN 01] "C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARUpld32.exe" -l
O4 - HKLM\..\RunServices: [AccessRampMonitor 01] "C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARMon32a.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Y357RXe6j] AWRMSFT3.EXE
O4 - HKCU\..\Run: [INSNTR] C:\WINDOWS\SYSTEM\INSNTR.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - HKCU\..\RunOnce: [INSNTR] C:\WINDOWS\SYSTEM\INSNTR.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: Dell Home - {BAADCEA0-1CB8-11D4-951F-30614FC10000} - http://www.dellnet.com/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {234B7457-1A7E-4268-BA71-9936F0C78BEC} (ContentCleanup3X Control) - http://www.contentwatch.com/cleanup/includes/ContentCleanup3Proj1.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
THANKS FOR ANY HELP THAT WON"t mean reinstall.
Here is hijack this:
Logfile of HijackThis v1.99.1
Scan saved at 3:57:26 PM, on 5/2/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARMON32A.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\ADAPTEC\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\VERIZONDSL\WINPOET\WINPPPOVERETHERNET.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\KTRJDLL.EXE
C:\WINDOWS\KTRJENC.EXE
C:\WINDOWS\SYSTEM\ELITEZDH32.EXE
C:\WINDOWS\SYSTEM\INSNTR.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\WINDOWS\SYSTEM\INSNTR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\DESKTOP\HIJACKTHIS1991.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://keyword.netscape.com/keyword/%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Dell
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://verizondsl.nbci.com/"); (C:\Program Files\Netscape\Users\User00\prefs.js)
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll (file missing)
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\PROGRAM FILES\CXTPLS\CXTPLS.DLL
O2 - BHO: (no name) - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - (no file)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\Program Files\E2G\IeBHOs.dll (file missing)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll (file missing)
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MSHARD~1\point32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\ADAPTEC\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [AttuneClientEngine] C:\PROGRA~1\AVEO\ATTUNE\bin\attune_ce.exe
O4 - HKLM\..\Run: [WinPoET] C:\Program Files\VerizonDSL\WinPoET\WinPPPoverEthernet.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\SYSTEM\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [byfufjvrzwfxddxqsruybkwk] C:\WINDOWS\jqwurmey.exe
O4 - HKLM\..\Run: [1W4P4M8I] \Progra~1\1W4P4M8I\1W4P4M8I.exe
O4 - HKLM\..\Run: [AutoLoaderEnvoloAutoUpdater] "C:\WINDOWS\TEMP\~COMPOUNDINST0\AUTO_UPDATE_LOADER.EXE" /HideUninstall /HideDir /PC=CP.FHB /ForSupportedBrowsers /ShowLegalNote=nonbranded
O4 - HKLM\..\Run: [cbyh] C:\WINDOWS\cbyh.exe
O4 - HKLM\..\Run: [AutoLoaderpz5d1JPScJIX] "C:\WINDOWS\SYSTEM\CABVIDDC.EXE"
O4 - HKLM\..\Run: [p4mX37S] CABVIDDC.EXE
O4 - HKLM\..\Run: [KTRJDLL] C:\WINDOWS\KTRJDLL.EXE
O4 - HKLM\..\Run: [KTRJENC] C:\WINDOWS\KTRJENC.EXE
O4 - HKLM\..\Run: [checkrun] C:\WINDOWS\SYSTEM\ELITEZDH32.EXE
O4 - HKLM\..\Run: [Norton eMail Protect] C:\PROGRAM FILES\NORTON ANTIVIRUS\POProxy.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [AccessRampLAN 01] "C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARUpld32.exe" -l
O4 - HKLM\..\RunServices: [AccessRampMonitor 01] "C:\PROGRAM FILES\VERIZONDSL\IPINSIGHT\ARMon32a.exe"
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [Y357RXe6j] AWRMSFT3.EXE
O4 - HKCU\..\Run: [INSNTR] C:\WINDOWS\SYSTEM\INSNTR.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - HKCU\..\RunOnce: [INSNTR] C:\WINDOWS\SYSTEM\INSNTR.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: Dell Home - {BAADCEA0-1CB8-11D4-951F-30614FC10000} - http://www.dellnet.com/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (IPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {234B7457-1A7E-4268-BA71-9936F0C78BEC} (ContentCleanup3X Control) - http://www.contentwatch.com/cleanup/includes/ContentCleanup3Proj1.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
THANKS FOR ANY HELP THAT WON"t mean reinstall.