Complete novice needs help please!

Hi everyone,

I know very little about computers but have been told to come on here by a friend.

My homepage keeps getting directed to safteyuptodate.net and when i try to download the SmitfraudFix program i just get a window called HTTP 403 (forbidden) and it tells me im not authorised to visit this site!

can anyone help me as i keep getting pop-ups telling me ive got spyware and stuff!!!

help me please.

-->Robbo

Ive just realised tht i cant download anything, not even HIJACKTHIS to provide you with a log.

Someone please help me as im starting to panic about this!

-->Robbo

See if you can use another computer and download hijackthis, smitfraudfix, and ewido antimalware. Then burn them to disc or put on a USB stick and take it to your computer.

Ewido Download

You also want to download the update info for Ewido, so you don't have to do it on your infected computer. Go here to get it.

SmitfraudFix

Hijackthis

After getting them onto your computer, follow the instruction I made for easy removal of SmitFraud.

Make sure you boot into safe mode as instructed in the link and run SmitfraudFix before Ewido. After you are done, reboot and do a scan with Hijackthis and post your log here.

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