computer not well

i've done that but still throws me off, im going to ring virgin (broadband provider) and see its anything to do with a faulty cable.

hi, my computer has improved but still throws me off now and then

Hi, Cassie, my apology, for some reason my notification of your posts has not come through to me.
Can I see a new HJT log as it's been a while.
dan

can u send me a link to install hjt, because i rebooted my computer a while ago and lost some programs

thank you

Here you go Cassie,

Download and Run HijackThis
Download HJTInstall.exe to your Desktop.

* Doubleclick HJTInstall.exe to install it.
* By default it will install to C:\Program Files\Trend Micro\HijackThis .
* Click on Install.
* It will create a HijackThis icon on the desktop.
* Once installed, it will launch Hijackthis.
* Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
* Copy/Paste the log to your next reply please.

Don't use the Analyse This button, its findings are dangerous if misinterpreted.
Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

please post new HJT log

lack of response,