Malware Removal Forums

Redirected in search engine

barryndiane · 2010-02-24T22:15:50+00:00

Hello. I am not positive I am in the right place but please help if you can. We have had many problems as of late. Right now I am trying to fix the problem of using my search engine and when I go to a link being directed to something completely different. Thank you Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:49:29 PM, on 2/24/2010 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Hard Disk Tune-Up\HDTuneUpSrv.exe c:\Program Files\Norton Personal Firewall

117 min read

Cypher

March 13, 2010, 4:11 PM UTC

Did you follow the instructions in this link?
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07145#bph07145_cp
As far as i can tell those are the steps you need to take to do the recovery.

Gary R

March 16, 2010, 7:40 PM UTC

lack of response,