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This thread's last reply is from March 16, 2010, 7:40 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Cypher Admin/Teacher
Did you follow the instructions in this link?
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph07145#bph07145_cp
As far as i can tell those are the steps you need to take to do the recovery.
Gary R Administrator
lack of response,

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