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Malware "Windows Home Protector"

217 min read

This thread's last reply is from August 13, 2012, 2:40 AM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

Hi reallyfreespirit,

My apologies I hadn't realised that Windows Vista uses a different method than Windows 7 to clean up system files. Updated instructions below.

Now remove old, infected System Restore points:
  1. Click Start >> in the Search Programs and Files search box type cleanmgr and press OK
    • If you are prompted to select which files to cleanup select Files from all users on this computer.
  2. Select the C: drive and click OK.
  3. Ensure the following boxes are checked;
    • Recycle Bin
    • Temporary Files
    • Temporary Internet Files
  4. Windows 7 users only - select the Clean Up System Files button.
    • Select the C: drive again and select OK.
  5. Select the More Options tab and under System Restore and Shadow Copies click the Clean up button.
  6. Select Delete, Press OK and Delete Files to confirm


Let me know if these instructions worked for you.

diver79.
It didn't happen quite as the sequence you provided. I think it did complete, as the Recycle Bin is empty and the Clean Up box disappeared after the OK in instruction #6. What else should I look at to confirm?

Another question:
Some time back an MBR.dat file and an aswMBR application file and text file was created and remains in my Downloads directory. Should these be saved or deleted? If I recall, I saved the files on a USB drive, but want to confirm that they might be of future use.
Hi reallyfreespirit,

You can view your system restore points using the instructions below. You should only have restore points from after you ran the cleanup.

  • Click the Start Button > All Programs > Accessories > System Tools > System Restore
  • Click Next at the Restore System Files and settings window.
  • You should now be able to view your current restore points. Note: Do not continue with the restore process. Click cancel once you have verified your available restore points.


Re: MBR.dat
This file is a backup of your master boot record. Some infections target this area of the computer as it loads before the Operating System loads. Having a backup is a good idea. You can delete the file from the desktop if you already have it stored on USB.

I will leave the topic open for another day to allow you respond with any questions you may have.

diver79
Restore points appear only as 8/11 and 8/12, which are correct and the only ones that should be there.
Yes, I have saved the MBR.dat file on a USB drive.

Many thanks for your great assistance in resolving my malware issues.
I will install malware protection and continue with completing a backup process.

Hopefully, I will be smart enough to avoid any future issue such as this.
"reallyfreespirit" wrote:Restore points appear only as 8/11 and 8/12, which are correct and the only ones that should be there.
Yes, I have saved the MBR.dat file on a USB drive.
Good.

"reallyfreespirit" wrote:Many thanks for your great assistance in resolving my malware issues.
I will install malware protection and continue with completing a backup process.
You're most welcome.

"reallyfreespirit" wrote:Hopefully, I will be smart enough to avoid any future issue such as this.
Yes, hopefully. I linked to this earlier but you may not have read it. It should help Computer Security - a short guide to staying safer online
As this issue appears to be resolved,