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Proper Format for Previous Incorrectly Posted Log Info

everlong · 2011-07-05T04:34:50+00:00

I hope I am not double posting, but I just posted a new topic and it did not show up. My problem is that Windows 7 began freezing on me after about a year of running just fine. I have a stand alone PC that is not on a home network and is used strictly for my own personal use. I do not perform any business on it and I do not visit P2P sites, unless ITunes is considered one, but I haven't visited there since I performed a complete system recovery on my C: drive about a week ago. I have also downloaded a 90 day Survey Patch from Sony but it did not fix the freezing problem. Windows 7 freezes about every 30 seconds to 5 minutes on my Sony desktop. When it does freeze I hit Ctl+Alt+Del and then just cancel out of it and it unfreezes. I have also run Malwarebytes on the advice of a friend who has been an IT for several years, and the results were negative for any Malware present on the system. The reason you see PC Tools Spyware Doctor and AVG9 in the logs is because I have been unable to ge

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everlong

July 18, 2011, 1:24 AM UTC

Sorry for replying so late, Gary, I've had a few very late and busy nights. Actually, I have performed two complete system recovery's of my C: Drive and done a complete reinstall of Windows and the problems still persists. I have decided to just take to just take it in to Sony, but I would like your opinion on something. If the virus that I had allowed the sender to gain total access to my computer, what are the chances, in your opinion, of that person having devised a way to still regain access after removal of the virus, without actually sending the virus again?

Gary R Administrator

July 18, 2011, 5:39 AM UTC

At the present time, there's no way I know of for an infection to survive a full disk re-format.

If you've done one already, and you're still having problems, it's either because ....

a. One or more of the programs you install after the re-format is causing the problems (most likely scenario)
b. Your recovery partition is corrupted in some way, and those corruptions are transferred when you re-install Windows on your main partition (much less likely but still possible).
c. You have a hardware problem. (very possible).

Theoretically it's possible to infect the flash memory associated with your BIOS, and that would survive a hard drive format, but for all sorts of reasons no one's ever made one of those that worked outside a laboratory.

The chances of you being the first person to have one "in the wild" are frankly practically non-existent.

I think your best bet is to return your machine to your dealer, and since it's a new machine, get it repaired under warranty.

Gary R Administrator

July 20, 2011, 5:25 AM UTC

Since we've gone about as far as we can with this topic ....

This topic is now closed.

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