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This thread's last reply is from July 29, 2017, 6:08 PM UTC. Software, malware, and removal-tool advice below may be out of date — treat specific steps and download links with caution.

CrisYouSasyMedic1
July 28, 2017, 9:34 PM UTC
sorry I got angry, I'm not computer savvy at all. I think I was supposed to type the Fixlist.exe in the scanner search box, and then press the search files. instead I did a search on my computer so of course the scanner would not have anything in it. I'd better leave it to a computer shop. That's why I asked first instead of doing anything cause I figured out I was doing something wrong. I'll just take it to a computer shop. If I was more computer savvy I could probably follow the instructions better. Sorry to have wasted so much of your time. I'm afraid I'm going to mess it all up. Crystal
mAL_rEm018 Admin/Teacher
July 28, 2017, 10:00 PM UTC
Hi Chris,

There is aboslutely no need to apologize and you didn't waste any of my time. :) I do believe that taking your computer to a repair shop is your best option. At least this way you will have an expert working directly with your computer. Sadly, this is something we can't offer in online forum.

I wish you all the best in getting your computer issues resolved. If you have any questions or concerns, please feel free to post a reply.

mAL
CrisYouSasyMedic1
July 28, 2017, 10:28 PM UTC
thank you again.
mAL_rEm018 Admin/Teacher
July 29, 2017, 10:36 AM UTC
"CrisYouSasyMedic1" wrote:thank you again.

It's my pleasure. :) Sorry we weren't able to resolve your computer issues.

Since you don't have any questions, I will go ahead and request for this topic to be closed. Take care and stay safe!
NonSuch Administrator
July 29, 2017, 6:08 PM UTC
As it has been decided that the computer will be taken to a computer repair shop, and no additional questions have been asked, it is presumed this topic has been finalized. Therefore, it is now closed.

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